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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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I love to purchase here, because the shipping is very fast and the shoes have very good quality
My daughter dress ripped in the back by the buttons on the first day she wore it and all she did was move the dress was not to small it had fit her perfectly
Hello Jennifer,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Lovelove love love love love love love love love love
Hello Robby,
Thank you for the great feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience with us!
Best,
Mary
Very poor they were telling me something different that what they had sent me in my email
Hello Antonio,
Thanks for sending your review! Your feedback is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I did not like the subscription aspect of this. It just seems very gimmicky.
Hello Danielle,
We are glad you are enjoying our products! Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I got one of my shoes and it doesn't light up called to get it fixed and I never received a call back like i was supposed to! So frustrating and this is my first order with them idk if there will be more
Hello Megan,
Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Great experience. Ordered it. Came quickly. Was delighted.
Hello Susan,
We are glad you are enjoying our products and delivery timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,
Zeth
Love to shop here for my daughter. It's very affordable and good quality. Great customer service also!
Hello Jonte,
Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
Speedy service, we love the quality of the shoes everything was easy
Hello Jasmine,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
I have got a bunch of clothes shoes hats jackets off of here snd the prices r amazing.
Hello Jody,
We are glad you are enjoying our products and the website! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Muy satisfecha, buen producto, ideal para lo que esperaba
Hola Keylín,
Gracias por dejar una evaluación. Nos alegra saber que está satisfecho con su compra. ¡Nos aseguraremos de crear continuamente productos que se adapten a las necesidades de nuestros valiosos miembros como usted! ¡Qué tengas un lindo día!
Mejor,
Renz
Came earlier than I expected. So it was great. Thank you
Hello Emmett,
We are glad you are enjoying our products and delivery timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
I have not received the shoes yet. I can't rate them yet because I never received them.
Hello Crystal,
Thanks for sending your review! Your feedback about your recent order is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Hello Tasha,
We value the comments you made about your purchase. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
I had a super-easy time picking out cute shoes for my girlies. I got 3 pairs for like $38. Maybe $48? I can't remember lol. My only real issue is that you have to sign up to get a good price. I don't like feeling like I'm getting manipulated into stuff. Other than that, it was an awesome experience.
Great product fit to size came fast and cheap also got a discount when they came will be using it and got points for using my VIP membership
Hello Katie,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia
My daughter loves her shoes, they are amazing! Great quality and fast shipping.
Hello Maria,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Good experience, decent prices, very cute shoes. My daughter loved everything i ordered for her.
Hello Kelly,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I love that the shoes are so different than what you'd find in stores. My daughter has gotten tons of compliments (both from kids and moms) on her shoes in just the first few days of having them.
Hello Tara,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
The light up shoes my daughter only wore ONCE to school! And the front of the lights stopped working.smh now we'll see how long my son's lasts and how long the shoes actually lasts.i bought 4 pairs.
Hello Stephanie,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Answer: Omg! I didn't realize I signed up for a membership when I made my purchase! Ahhh this is a pain! The lady almost didn't let me cancel!? They also won't give my money back!
Answer: They charged me 39.95 and still charged after I skip a month. There scammers.
Answer: Even after I cancelled I was still charged until I cancelled my credit card scamming company!


Hello Yenifer,
We are glad you are enjoying our shipping process! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth