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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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The selection is not large enough or high enough quality to justify the prices. I can get better on Amazon for half the price.
The sandals I purchased were very low quality. The soles came off after wearing them for one day
Hello Rayleen,
We regretfully note that we received your feedback regarding the quality of our products. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
Not many styles or a wow of selection. Very basic clothing's and shoes besides the light up collection.
Hello Destiny,
It is with great regret that we received your feedback regarding the selections we have. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
They charge you automatically without you knowing. Charged me $49 for a membership fee, so I cancelled and they told me to use my credits, which are bs because they still want your card info!
Hello Heather,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the member credit. Our Member Services Team will reach out to you right away.
Best,
Allison
If you subscribe to Membership you will be charged $60 a month unless you Skip The Month (remember to do this every 1st to 5th of the month) also the so-called promotional prices are not true if you compare to other stores a pair of shorts and a top originally priced at $70 sold for $20.LOL
In other words, save your time and your money
Hello Nesrine,
Thank you for sharing your experience with the VIP membership and the prices we offer. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
They charge me for something I didn't purchase I will cancel my subscription
Hello Sheila,
Thank you for writing a review about our Member Credit and the membership. Your feedback is very important, as we are constantly looking for ways to improve our service. Our Member Services team will contact you via email right away to help you further.
Best,
Bonnie
My niece loved these shoes...first order was delivered but taken off porch apparently...FabKids sent another pair! Great Customer Service!
Hello Ann,
We appreciate your awesome review of our merchandise and your experience with our Member Services. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Enjoy your day!
Best,
Bonnie
You charged me for something I never agree on you took like 50 dollars and then you took 49.99 or so this month again all I did is get one pair of shoes for my granddaughter. Never will I buy anything from you
Hello Sandra,
Thanks for writing a review about our Member Credit! We value your opinion, and we appreciate you taking the time to share your feedback. Our Member Services team will reach out to you via email right away to assist you further.
Best,
Bonnie
Shoe purchase was good. The overalls I bought, could've been of better quality.
Hello Mayra,
Thank you for writing a review of our merchandise. Your feedback is very important, as we are constantly looking for ways to improve our service. Our Member Services team will contact you via email right away to help you further.
Best,
Bonnie
I've bought clothes for my granddaughter and had excellent service and quality of the clothes is great
Hello Lorinda,
Wow! Thank you for the great feedback about our merchandise and service! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services! Have a great day!
Best,
Bonnie
Great products and speedy delivery. The shoes are so cute, I get compliments all the time on my kids shoes and shirts.
Hello Melissa,
Thank you for sharing your wonderful review about our merchandise and shipping. It makes us happy to know that you are satisfied with the products and services that we provide to our members. Have a wonderful day!
Best,
Bonnie
Great experience always am very happy with sizes and fittings.
Hello Teresa,
Great feedback! Thank you for taking the time to write a review about your experience and the fit of our merchandise. We sincerely appreciate it, and we’re always happy to hear that our members are happy! Have a great day!
Best,
Bonnie
I found out I had created 3-4 accounts with FabKids and when I tried to get a refund, they said I could only use it as store credit and I would lose any credits built up from past orders. Feels dishonest
Hello Katherine,
Thank you for leaving a review about your accounts and credits. We always like to know what our members are thinking. We'll reach out to you via email immediately to help you further.
Best,
Bonnie
It was my first time using fabkids for my 6 yr old step daughter. I ordered a ton of stuff with the 80% off sale for her 6rh birthday and she loves all of it! We got everything from shoes to swimwear and I'm very impressed with everything. Great quality, great fit, we will definitely be ordering from fabkids again!
Hello Stacey,
Thank you for the nice words that you said about our merchandise and promotion. We truly appreciate reviews like these, which make us want to improve our products and services even more! Have a great day!
Best,
Bonnie
It's was a great experience the only thing I did not like they wanted me to pay $49.95 a month for discounts and I felt that was not right. That is the reason I did not order from their again, if things change I will order again.
Hello Charlene,
Thanks for leaving a review about the monthly Member Credit! We value your opinion, and we appreciate you taking the time to share your feedback. Our Member Services team will reach out to you via email right away to assist you further.
Best,
Bonnie
I purchased products for my two daughter's kids. The products are made well. Prices are sometimes higher than similar items of the same quality at other retail stores. I accidentally put the wrong shipping address on the last order, and the customer service rep was very helpful. The first shoes I ordered were all too big. I will order a size down next time.
Hello Linda,
Thank you for writing a review about our merchandise, the fit, and our pricing. Your feedback is very important, as we are constantly looking for ways to improve our service. Our Member Services team will contact you via email right away to help you further.
Best,
Bonnie
I have yet to receive the clothes I ordered. It's been 7 weeks now. If it's a transportation issue I wouldn't know because the tracking doesn't go through.
Hello Sam,
We appreciate you taking the time to share your feedback about your order. Thank you for bringing this to our attention so we can take a further look into it. We'll reach out to you via email immediately to help you further.
Best,
Bonnie
I love how much money fabkids saves me with six kids and how they are forever growing out of their shoes. This was the best choice I ever made financially.
Hello Sunny,
We are glad to hear about your amazing feedback regarding the merchandise and our pricing! We appreciate you taking the time to share your experience with others. Have a great day!
Best,
Bonnie
Bought my daughter a pair of sandals. They started tearing and color fading after 2 weeks. Now we only have her 50% of the time so she barely wore them 7 times. Happened to both pairs. A pair of sandals I bought from Walmart that she wore all summer long did not look nearly as bad as these new ones. I canceled my membership
Hello Emily,
Thank you for sharing your feedback about our merchandise. We hear you, and we appreciate you taking the time to leave a review. Our Member Services team will reach out to you via email shortly to assist you further.
Best,
Bonnie
One of my recent orders got canceled without warning. My daughter was waiting and waiting for it to come in the mail, and by the time I realized it wasn't coming, they were out of stock of what I ordered. So I couldn't re-order.
Hello Amber,
Thank you for leaving a review about your order. We always like to know what our members are thinking. We'll reach out to you via email immediately to help you further.
Best,
Bonnie
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Laura,
We are sorry to hear that you were not satisfied with the items that we have. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia