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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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I ordered 2 pair of shoes in size 2, which is the size my daughter wears. These for like what I would assume is a size 4? They are really big, and the soles in the front are already separated from the fabric….and she's never worn them past trying them on.
I have not received one thing from your company that I would be ashamed to give to anyone I'm so glad that I found this company and I will shop as long as you're open God bless you
Hello Pamela,
Thank you for the great feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here at FabKids!
Best,
Mary
The website gives a lot of hope for great deals and a really good value. In the end, you're left with very cheaply made items that cost way more than you anticipated.
Hello Taliah,
Thank you for sharing your experience with our items and the promotions we offer. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I ordered over $1000 of shoes for a local non profit. They cancelled my order 2xs because they had another address for my account I was not notified of either cancellation & they charged my account 2xs for the money. When I called to rectify they said they couldn't help me & that is their policy. SCAM company for sure Don't use them ever
Hello Karen,
It is with great regret that we received your feedback regarding your purchase. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
Loosen stitching strings on most outfits I get. Pants material not strong enough. Pattern Gets warn out easily.
Hello Amy,
We regretfully note that we received your feedback regarding the items that we have. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
I have ordered with Fabkids for many years. I have only had one mix up in all the orders I have placed and even that was quickly resolved. I am very pleased with the service as well as the clothes. I used to order for my two daughters but now they have outgrown Fabkids and I order for my niece and nephew.
Thank you Fabkids for making my family look so good!
Hello Charmane,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. We hope you have a pleasant day.
Best,
Lia
Never received purchase, they said I requested a refund that I never requested. I never got the shoes or my money back either.
Hello Kendall,
It is with great regret that we received your feedback regarding your purchase. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.
Best,
Lia
I order the first time because the price where cheap and the clothes was cute but after my first everything went up in price by a lot I'll just keep shopping at walmart
Hello Yajaira,
We regretfully note that we received your feedback regarding the prices that we have. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
My daughter loves her shoes but was sad when one was 2 sizes too small even though i ordered the same size shoes.
My son loves his green sandals but I wanted him to have a more secure pair of sandals so i ordered the ones with the straps but they did not fit as they were too big.
Hello Rayne,
We are sorry to hear that you were not satisfied with the sizes of our products. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
I need to cancel this account as my great granddaughter no longer wants them. Last time I tried to cancel they gave me a really hard time and wouldn't do it so I am trying to cancel again.
Thank you
Pat Walker 25 quartz lane, annville pa. *******@comcast.net
Hello Pat,
It is with great regret that we received your feedback regarding your account. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.
Best,
Lia
I ordered on July 2nd and shipping label created. It's been sitting on "waiting for item to be dropped off" since July 3rd. No communication.
Hello Hope,
We regretfully note that we received your feedback regarding your purchase. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
I was really shocked by the quality of the shoes for the price I paid. They have held up all summer. I will be purchasing again in the near future.
Hello Brandi,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. We hope you have a pleasant day.
Best,
Lia
The price for the shoes we got was great from our first order. Quality is good but not great. Due to quality and price after your first purchase we have not gotten much more because I feel it's not worth that price. I will only get the shoes on clearance. I just just justify spending $40 on 1 pair of shoes that are just a little better then Walmart.
Hello Kristian,
We value the comments you made about the prices that we have. You should only receive the greatest services. Our Member Services Team will get in touch with you immediately to help you.
Best,
Lia
Very few choices, so they post the same things in multiple ways to make it look like more. Missing sizes of several items. Wasted a lot of money on membership.
Hello Katie,
We regretfully note that we received your feedback regarding the selections we have. You should only receive the greatest services. Our Member Services Team will get in touch with you immediately to help you.
Best,
Lia
There were 3 pairs that were too small but the exchange process was easy and I received the exchange right away.
Hello Kathy,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
My niece loved all the stuff i got for her!
She loves the hat, the tees, the shoes, the dress. Size was as expected.
Hello Anitha,
We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.
Best,
Lia
The experience was very good however, the quality of the girl sandals was not good. It was made of what appeared to be cheap plastic.
Hello Lourdes,
We are sorry to hear that the item you got did not meet your expectations. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.
Best,
Lia
I spoil my grandkids by buying new clothes and shoes for them quite often through Fab Kids. My last purchase were sandals for them to wear "with style, in high fashion " to complete any outfit they may wear. They usually get second hand clothes from thrift shops due to income difficulties. Fab Kids pricing and quality and fit are the most perfect deal to spoil them all! It's not a hard decision to buy for all three of them as the bill is very reasonable! And, I always get fashion posed pictures of them when they arrive. The smiles are huge! Thank you Fab Kids!
Hello Jean,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
I had difficulty logging in to my account and somehow ended up creating two accounts. They could not be joined and the points I had earned could not be transferred nor was customer service willing to attempt to remedy the situation except to close one of the accounts.
The monthly fee is high, and to spend it all is impossible since there are so few options for clothing, shoes, accessories. I'm now stuck with hundreds of dollars in credits and nothing to use them on as there are limited styles and sizes.
The shoes wear out faster than the ones I've purchased from budget stores. Holes in them in no time. I've been using mentioned credits on buying new shoes that don't have holes. Ridiculous.
Poor quality, poor customer service, poor availability of sizes and limited options. I'd recommend to anyone to not use this site.
Hello Jessica,
It is with great regret that we received your feedback regarding the VIP membership. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
They did not send out my original package and replaced it with things I did not order and double items very disappointed I was a loyal customer faithfully paying my subscriptions even when I had nothing to buy
Hello Cuatd,
We value the comments you made about your purchase. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello RobiN,
Thank you for sharing your experience with the items you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary