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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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I originally ordered the wrong size of tennis shoes for my granddaughter but after returning the original order and ordering the correct size the new order arrived in time for her sixth birthday. Thank you FabKids.
No idea how long they will hold up but cute shoes!
Hello Rachel,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia
The shoes looks great, but very low quality and my kids to not like them I wnat to cancel my account please
Hello Grace,
We are sorry to hear that the item you got did not meet your expectations. Please be assured that we will make every effort to ensure that this will be resolved. We'll send you a private message as soon as possible to start the resolution process. Thanks!
Best,
Lia
I ordered 2 pairs for my daughters. I just reviewed the sizes and they are incorrect. I ordered a size 1y and size 9t. I received a 13 (which luckily still fit my daughter) and a size 8t (unfortunately it didn't fit my daughter) when trying to create an exchange it stated they were having problems and I needed to contact cuarto er service
Hello Selene,
We regretfully note that we received your feedback regarding the item that you got. Please be assured that we will make every effort to ensure that this will be resolved. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!
Best,
Lia
Shoes are super cheap, but you get what you pay for. They fall apart after a couple of wears. Perfect for when you need shoes for just one event.
Hello Holly,
We are sorry to hear that the item you got did not meet your expectations. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will be contacting you right away to further help you.
Best,
Lia
I bought some shoes for my grandson. His very first pair. They arrived fast and we love them.
Thanks
Hello Gail,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
I purchased shoes for my two grandkids. They were good fit for them. Look well made. Did take a little longer than expected to arrive but good anyway
Hello Elizabeth,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. We hope you have a pleasant day.
Best,
Lia
As times have changed so has FabKids quality. I'm just not happy with the price increases and the quality decreases.
Hello Billy,
We are sorry to hear that you were not satisfied with the items that you got. You should only receive the greatest services. Our Member Services Team will get in touch with you immediately to help you.
Best,
Lia
When i order the shoes, it came up with a magazine. If i return the magazine, i could get $25 refund. I received shoes, but no magazine, no one response my concerns, diasppointed.
Hello Chor,
Thank you for your honest review. We appreciate the feedback you shared regarding the free magazine. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.
Best,
Lia
Great experience great quality of clothes my girls love the outfits
Hello Crystal,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
Had no idea they came with no boxes.
The sandles came wat too small om the front strap. My baby's toes would not fit and she does not have chubby feet.
Hello Andrea,
It is with great regret that we received your feedback regarding the items that you got. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
My experience with FabKids has been wonderful their deliveries are always in time and the quality of their products lasts for years.
Hello Damyria,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
I package states it was sent but I have not received it. I have order multiple times and this has never happened.
Hello Brittany,
It is with great regret that we received your feedback regarding the status of your order. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.
Best,
Lia
I ordered shoes for all three of my littles. They absolutely loved them and the sizes were right on!
Hello Cherelle,
We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.
Best,
Lia
My daughter absolutely loved these shoes. Perfection
Hello Chantelle,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia
Second time buying shoes and I havent been disappointed! Love this site and definitely recommend to everyone I know.
Hello Brianna,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
Hello Debbie,
We appreciate the feedback you shared regarding the VIP program. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
It was great! Great price. Great club can't quickly. I was just wondering if you guys still have stylus or what happened to the status? It's easier quicker to just take a box I think from a stylus
Hello Cesar,
We value the comments you made about the styles of our products. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
Quick delivery, great customer service. Will order again when needed. I just wish I didnt have to join to order.
Hello Danielle,
We appreciate the feedback you shared regarding the VIP program. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
The shoes are amazing, the shirt was too small, but they made it so easy to return and replace with larger size. Very pleased
Hello Amanda,
We appreciate your positive comments about our Member Services Team. You should only receive the greatest services. We hope you will always have a great experience with us in the future! Have an awesome one!
Best,
Lia
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Angela,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia