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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
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I LOVE their shoes. I buy shoes for all 3 of my children on FabKids. I have a 7 year old, a 4 year old, and a 2 year old, no matter what they put the shoes through they last and hold up. No shoes ever last especially as kids grow. I LOVE the deals and the VIP option. My #1 go to ALWAYS AND FOREVER.
My experience has been great even with a return. The process went well. I will continue to shop Fabkids.
Absolutely a wonderful place to buy clothing for children!
Overall not bad. Required some additional effort on my end which was not favorable. Made a purchase and you are to sign-up for VIP and get an incredible discount BUT make sure to cancel or suspend because it'll charge you every month for the membership. I didn't see a way to NOT sign up and I didn't look for hard either. Soni made a calendar alert to remind me 3 days prior to cancel.
I purchased 3 pairs of shoes, a hat and 2 headbands, all on sale, for $55 USD ($68 Cdn) Such a great deal. AND every single item is adorable! I can't wait to see my nieces light up (two pairs of the shoes actually do light up!) when they see them!
We made a rather large order but I need to exchange almost everything and I'm not looking forward to it. It seems the clothes run at least one size small and the shoes run one size big.
Hello Britni,
I apologize if the clothes are small and the shoes are big. At FabKids, we strive for our members’ satisfaction and prioritize your shopping needs. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email right away.
Best,
Mary
I like their sales as I get more bang for my buck. Their products cute but quality is inconsistent. Some items are made of good quality material & made well while others are not. I'll buy items here only when they are on sale.
Hello Rachelle,
Thank you for choosing to shop at FabKids. We intend to provide only the highest quality and we regret that some of the items slipped past our quality measures. Although we strive to provide great deals to our members, we never want to skimp on quality. If you need further assistance in the future, don't hesitate to get in touch with us and we'd love to help you further.
Best,
Allison
I bought 3 pairs of sneakers. 2 of the 3 run so small that my daughter might only be able to wear them for a month tops. It was a waste of money. I would've ordered a size up had I known this but it's too late now.
Hello Kalisha,
Thank you for trying out our sneakers. We are sad to hear that this item runs small for your daughter. We have a reputation for keeping our members happy and I want to make sure that you will be satisfied with your experience, especially with the items that you purchase. We value our members and we want to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Bonjour Mary,
Merci pour les gentils mots que vous avez dit à propos de nos produits. Soyez assuré que nous continuerons à proposer des styles uniques et nouveaux aux membres comme vous. Nous espérons que vous vivrez toujours une excellente expérience avec nous!
Meilleur,
Lia
We always have such a great experience my daughter loves the clothes
Hello Nicole,
It's wonderful to read your comments regarding the clothes we have online. Knowing that you are pleased with the items we offer to our members makes us happy. Rest assured that we will continue providing unique and new styles for members like you. We hope you have a pleasant day.
Best,
Lia
Not the best quality shoe. These are not tough enough for kids. The material underneath the insoles started to rip apart and would fly everywhere when my kid takes his shoes off. I would not buy again. Too bad because I like the style and it is easy to put on.
Hello Lucy,
We are sorry to hear that the item you got did not meet your expectations. This is certainly not the kind of service we aim to provide. We always strive for 100% satisfaction, so our Member Services Team will reach out to you right away to assist you further with your concerns.
Best,
Lia
Overall good smooth experience. From site navigation to shipping goes smooth and all products came in a good packaging, loved all the product!
Hello Amruta,
Thank you so much for the review of your purchase. We appreciate the feedback you shared about the website and are happy that you are having a great experience. We hope you will always have a great experience with us in the future!
Best,
Lia
FabKids products are always good quality and the prices are reasonable.
Hello Charlotte,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
The order came quickly and my girls were pleased with order.
The outfits are super cute and good quality. My daughter is absolutely stunning in them. She is so excited when we order.
Hello Whitney,
FabKids would like to thank you for patronizing our items and thank you for the opportunity to serve you. Truly, it is our pleasure. You are a valued member of us.
Best,
Mary
The material tends to be thinner and cheaper than similar products I purchase from target/old navy.
More so the new VIP program isn't worth it. Many of the products go on sale or can be purchased for less than what you paid for you VIP credit.
With this new change I'm trying to use up what I have so I can cancel.
Hello Allison,
Thank you for sharing your experience with the items we offer and we are sad that you will be canceling your VIP account, We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I canceled my membership because of the third-party carrier. I was looking forward to going out with the kiddos but they didn't get their shoes in time. I'm disappointed because I've heard nothing but good things about this company.
Hello Danielle,
Thank you for sharing your experience with the delivery of our package. We are sad to know that you canceled your VIP account. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
The kids clothes shrunk up super bad after washing. Now they won't even fit my kids and I also don't care for the cut, not flattering at all. The shirts are so wide and short now after one wash. Love your shoes, but definitely not your clothes.
Hello Holly,
Thank you for sharing your experience with the items you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I really like the shoes, and so did my kids.
Just sad that they're is no half's in the shoe size.
But overall, it was a good experience.
Hello Sophia,
Thank you for sharing your experience with the items we offer online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
The clothes are great quality, super soft and comfortable fabric. Cute designs. Great prices.
Hello Tammy,
We are so fortunate to have members like you who continuously admire our items. Thank you for choosing FabKids! Have a great day!
Best,
Mary
I gave in and finally signed up after already obsessively buying all 3 kids shoes constantly! I ordered 2 back to back orders because of course more deals were sent after my first order. Some sneakers I would say aren't the best quality after one wear of the all white slip on sneakers there seem to be slight separation from the fabric to the rubber bottom but for the price can't complain to much. The only thing I would like more of if with the discount is offered that you didn't get cut off on how much you can buy with that discount because I noticed the more I got the less the other items would be discounted.
Hello Krista,
Thank you for sharing your experience with our deals and the items you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Kelly,
Amazing feedback! It was a pleasure doing business with you! Thank you for choosing FabKids items! We hope you will always have a great experience with us in the future!
Best,
Mary