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FabKids

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.


fabkids.com
Founded in 2011
San Francisco, CA
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FabKids Reviews Summary

The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.

This summary is generated by AI, based on text from customer reviews

service
174
value
169
shipping
184
returns
107
quality
166

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Good quality and cute!
September 3, 2024

I love love love the designs and got several pairs at once. They seem to be very high quality, and my toddler keeps them on and walks well in them. Love them!

Date of experience: August 24, 2024
California
1 review
0 helpful votes
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Where's my shoes
September 3, 2024

Not impressed at all never got my product and now gotta pay out the $#*! for school shoes

Date of experience: August 24, 2024
Texas
1 review
0 helpful votes
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Incomplete order
September 3, 2024

Order came in incomplete and one of the shoes was changed to another one I didn't choose

Date of experience: August 24, 2024
Texas
1 review
0 helpful votes
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Awesome
September 3, 2024

My granddaughter loved her shoes they fit and so far great quality good prices. Will definitely order again thanks

Date of experience: August 24, 2024
Virginia
1 review
0 helpful votes
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Great I like
September 3, 2024

My daughter says I like it! Great nice product I'm very satisfied

Date of experience: August 24, 2024
South Carolina
2 reviews
0 helpful votes
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Service
September 3, 2024

Excellent service and quality of merchandise was on point.

Date of experience: August 24, 2024
South Dakota
1 review
0 helpful votes
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Toddler girl
September 3, 2024

Great quality clothes and shoes and a great price!

Date of experience: August 23, 2024
Texas
1 review
0 helpful votes
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Probably won't order again.
September 3, 2024

My package hasn't arrived. It's been at a facility for 5 business days straight and there's no update whatsoever. No one can tell me where my package is. It's ridiculous.

Date of experience: August 23, 2024
Louisiana
1 review
0 helpful votes
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Great
September 3, 2024

I was worried at first but when they came they fit nice

Date of experience: August 23, 2024
Texas
1 review
0 helpful votes
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Shoe order
September 3, 2024

I ordered a few pairs of shoes for my children, and I mist say it came alot sooner than expected!

Date of experience: August 23, 2024
Wisconsin
1 review
0 helpful votes
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Need faster shipping
September 3, 2024

Well the fact that I ordered my kids shoes on August 8th, they shipped out the 11th and it's now August 23rd and still haven't received them is ridiculous! My estimated arrival date has changed so many times and I honestly hope they actually show up next week like they are projected to.

Date of experience: August 23, 2024
New York
1 review
0 helpful votes
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FabKids clothing
September 3, 2024

Very great shipping came quickly everything I ordered was there and fitted nicely.

Date of experience: August 23, 2024
Pennsylvania
1 review
0 helpful votes
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Haven't received
September 3, 2024

I ordered shoes for my kids going back to school in the beginning of August.

I have yet to receive them despite having a tracking number. Estimated delivery was Wednesday the 21.

Date of experience: August 23, 2024
Virginia
1 review
0 helpful votes
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Never received
September 3, 2024

I have not received the shoes. They have not came yet…..

Date of experience: August 23, 2024
Minnesota
1 review
0 helpful votes
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It's taken nearly 2 weeks for my order to arrive. I STILL don't have it and I've been asked twice for a review. Shopping info just completely stopped updating. Customer service was kind but had no answers. Waiting to have my package delivered MAYBE in 3 more days. Maybe.

Date of experience: August 23, 2024
New York
1 review
0 helpful votes
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Love them
September 3, 2024

They fit small but they are very cute shoes my son loves them!

Date of experience: August 23, 2024
California
1 review
0 helpful votes
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Amazing shoes for kids!
September 3, 2024

I received 4 shoes that I ordered and they are beautiful! Amazing and most especially affordable shoes and good quality. Definitely worth it!

Date of experience: August 23, 2024
Louisiana
1 review
0 helpful votes
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Never received
September 3, 2024

I'm still waiting for my order to come in. It hasn't been delivered.

Date of experience: August 23, 2024
Massachusetts
1 review
0 helpful votes
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Missing order
September 3, 2024

I did not receive my order. I have emailed you guys multiple times and have even tried calling. I do not have my order.

Date of experience: August 23, 2024
Montana
1 review
0 helpful votes
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Canceling
September 2, 2024

The shipping was not adequate. Took forever to get here. Sat in your facility for 3 days prior to shipping.

Date of experience: August 23, 2024