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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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Loved the shoes and how convenient/fast they came!
Not happy I received a broken shoe. First time ever ordering and joining vip and I get a broken shoe?
My grandson a jean jacket with fleece sleeves. Fits perfect and he loves JustFab clothes.
My granddaughter a kitty dress and a kitty tee shirt. They just got a kitten so she especially loves them. They both fit perfect as well
The ordering everything in my experience was awesome until the very end when I was told that my package was delivered one day and it actually came the next day
I have yet to receive my order. An have not received anymore information about if I am getting refund or not. Do not highly recommend. If anything changes. I'll let you know. But for now not happy. Ordered awhile ago and not get anything.
I ordered 2 pair of tennis shoes for kiddos for school. The boys tennis shoes arrived just fine. Thank you.
But not the girl's tennis shoes I ordered.
Instead received a pair of boys Velcro hard bottom flat sandal's with dinosaur's and not even in the right size. Ugh!
Due to the 2 week delivery times, couldn't reorder in time for school beginning in a week. Not happy about this! Thus having to go buy girls tennis shoes somewhere else now.
The sizes for shoes were out of line. A size 7 in kids is a size 9 in women! Quite the shock. But the return process was quite painless. The refund was quick. Revisiting and buying a new smaller size took very little effort. The quality in products are always on point! I truly appreciate the entire process not being overly complicated nor did it take any longer than a new order would take.
The options were great, cost was attractive, and received our shoes in no time. The quality seems to be great too!
Ordered 2 pair shoes for my granddaughters. They were received in a timely manner and great quality.
Placed my first order with FabKids to give it a chance. Ordered new school shoes for my daughter which should have arrived two weeks ago. The shoes still have not arrived and school starts tomorrow. Very disappointed.
It took a couple of weeks and multiple attempts to use my credits because the site was down.
It is my first time placing an order with Fab Kids. My daughter loves the shoes I got her the pricing and quality were really good and I will continue to get more 💜
Fair price, good quality,Great package I really recommended fab kid
I dislike so much that their carrier is OnTrac. Super bad service, my package was delivered to the wrong address, TWICE!
It's been Two weeks and it's no where near my house. Order a month in advance if you need it by a certain time.
There was a big selection, but had a hard time finding the right size in something my kid would willingly wear. Shipping was fast and arrived on time. The shoes were wrapped in paper and put in a bag for shipping and the shoes got a little squished in shipping.
I always get excited when my FabKids package arrives because my great grandchildren really love the clothes and shoes. I am so happy that the clothes are not just cute & unique, but also well made. The shoes are also super fun and of good quality. One of my granddaughters says that I am "the best gift giver." That is thanks to FabKids for helping me find some of the best clothes & shoes for the kids I love.
I ordered more than 2 weeks ago i got an email that the order shipped but then u got a message 2 days later that my order will be delayed. It has been delayed twice and it still says " when it ships". So are my daughters shoes on the way or not if not i need a refund now.
Package has not arrived. Would like my items. School starts in 2 days.
I just love great experiences first time shopper and will become a regular thanks
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members