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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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Very easy to use. Great prices and major discounts. Received all items in a timely manner, and exactly as described and pictured. Thanx
I have items that need to be returned and I need to get a refund
Hello Lori,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our products. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
My experience was good
My items shipped very quickly. Sizing was good too.
Hello Amber,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
The sleeves on the shirt really shrunk after washing, but so cute and cozy!
Hello Christine,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Hello Derek,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
Great experience, shoes fit our baby perfectly and we were all very satisfied.
Hello Deborah,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Everything I've ordered has been exactly what was advertised. My granddaughters run three different sizes, and all items have been true to size. They adore the boots and shoes in particular!
Hello Donna,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I had accumulated so many points and store credits that it was nice to receive so many items for my grandchildren. They all really loved clothes and shoes. Look forward to ordering again
Hello Ro,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Still waiting on my package to arrive that I ordered before CHRISTMAS OF LAST YEAR. WAS TOLD MY PACKAGE WILL BE HERE TODAY AND STILL NO PACKAGE. I WILL BE CANCELLING MY MEMBERSHIP WHENEVER MY PACKAGE ARRIVES, IF IT EVER ARRIVES! NOT A SATISFIED CUSTOMER! If I could give 0 stars I would
Hello Joy,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
Sebastian asked the right questions to help me with my return, helped me with the exchange and gave detailed instructions. Great customer service, friendly, and willingness to help!
Hello Diana,
We love you and your wonderful review! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by Sebastian. We always want to make sure you are treated as a valued member and your satisfaction means everything to us. We will definitely relay this review to the whole team to let everyone know of your positive experience!
Best,
Zeth
I love their products especially their little kids shoes they are very amazing and I love how fit and comfortably they are my baby will love his dinosaurs as soon as they come here especially for a four year old it is very hard for to keep their shoes up in this company or keep is keeping their shoes off very well
Hello Diamond,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
My son loved the shirts and they arrived quickly.will definitely purchase from them again.
Hello April,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
This is the third pair of shoes that got a hole in them after less than 2 weeks of wear, especially the boots!
Hello Carrie,
Thank you for writing a review! We value your feedback on the quality of the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Buy one get one free is great but the shoes aren't accurate with the size. My niece couldn't fit one of the pair due to a high instep with the glittery/sequin boots. Extremely hard to get her foot in. Which is weird bc I went a whole size up from which she wears. Also, My other niece shoes were too big. Which isn't a problem because eventually she will grow in them. But the problem I have is I thought both of their shoes would fit bc I went a size up so they would have the pretty shoes for school.
Hello Angela,
We appreciate the feedback you shared regarding the sizes of our products. Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
High quality clothing I love the fabrics the color schemes are very beautiful very happy I made a Christmas gift and the little girl love it! Thank you
Hello Annie,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I have received wrong sizes. Half of the clothes I bought
Hello Danielle,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I ordered two pairs of shoes before Christmas and I still haven't received them. I also can't find out how to get in touch with them to fix the situation.
Hello Bethany,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
Hello Brandy,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
I didn't received my $20 refunds causes you guy's didn't have one of the shoe's I order
Hello Ashley,
Thanks for sending your review! Your feedback about your order and refund is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Super cute shoes! Fast shipping, Ordered and it was delivered within the week.
Hello Stefani,
We are glad you are enjoying our products and shipping/delivery timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Amaria,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz