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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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My daughter loved the latest outfits she got. They fit well and look good!
I love how Just Fab has great deals on the sale clothing and shoes. However, I do not like that you have to pay $49 each month for one outfit. The newer clothes are a bit pricey.
Hello Monique,
Thank you for sharing your experience with our promotions and the monthly member credit. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I loved everything but more importantly my goddaughter loved everything!
Hello Elsiana,
Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy! Hope to hear more from you in the future!
Best,
Mary
Mi sobrina amó los zapatos y yo estoy muy contenta de hacerla feliz
Hello Yudislenys,
Excelentes comentarios! ¡Lo apreciamos sinceramente y siempre nos alegra saber que nuestros miembros están contentos!
Best,
Mary
My first time ordering from here my package was supposed to be delivered before Christmas Eve I called twice the week before Christmas to get an update or a refund the person I spoke to refused to give me a refund stating I just had to wait until after the delivery window to receive a refund which was the next day and I finally called back and received my refund for the package that I still never received I would never buy anything from here
Hello Regina,
It is with great regret that we received your feedback regarding your purchase. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
I was able to get my bf's daughter shoes for Christmas and they were super inexpensive.
Hello Angela,
Thank you for taking the time to share your awesome review! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I enjoy shopping at Fabkids! They always have amazing looks for kids, and their always having some type of savings going on!
It's so easy to pick what u need and order it! My son loves everything I get him from FabKids and is always looking forward to what I'm going to order him next
Hello Veronika,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
There have been a few items that I've purchased that have been good quality, but for the most part the fabric is cheap, see through, and products don't last long especially for the price. I would not recommend this website to friends and family.
Hello Jordan,
Thanks for sending your review! Your feedback about our product pricing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
The dresses I ordered are beautiful as always. But it took a very long time to receive. Only co.plaint.
Hello Ruby,
Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our delivery service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
The purchasing process was fairly easy and the shipping was fast even with it being around the holidays. Overall I'm very pleased with fabkids.
Hello Schuyler,
Thank you for the great feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here with FabKids.
Best,
Mary
I like this dress. Fashion and cozy. Nice dress, I will by more
Hello Svitlana,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!
Best,
Mary
Hello Kelsey,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Hello Maria,
Thanks for sending your review! Your feedback the wrong size you received is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
Everything, so far. Is to my satisfaction. So. I have decided, to try other products and to be able to get other items. So! If I'm truly satisfied. I will continue with fabkids. Thank you very much. Sincerely, Frances casarez
Hello Frances,
Thank you for taking the time to share your awesome review! We hope you'll like your purchase and please feel free to give feedback once you receive it. Have a fabulous day!
Best regards,
Chad
Easy shopping good quality and great shipping. Very satisfied with the product
Hello Deborah,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
Great quality shoes and clothes at great low prices. The shipping doesn't take long at all and the loyalty program is even better.
Hello Jocques,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
Very easy to order and the surprisingly fast service around the Christmas Holiday! I am very happy with the shoes I ordered for the little ones. They absolutely love them!
Hello Tameira,
We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. Have a fantastic day!
Best,
Lia
I still have not received my order im very disappointed and dissatisfied l will not be ordering from this company again in the future
Hello Jessica,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I ordered 4 in youths and received a 11in toddlers. Now I have to try to return them when my printer doesn't work. You ruined my special needs daughter's Christmas shoes was the only thing she wanted and the only thing she didn't get cuz your company decided to send the wrong size. Sometimes it really matters
Hello Sharon,
It is with great regret that we received your feedback regarding the item that you've got. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!
Best,
Lia
The boots I ordered for my daughter had scuffs all over them. I didn't return or say anything because I didn't have time to get a replacement before Christmas
Hello Lyndsey,
We regretfully note that we have received your comments regarding your purchase. Our Member Services Team will be contacting you right away to further help you.
Best,
Lia
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Erla,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz