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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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Great prices for every shoe they have. The shoes are true to size. The clothes run small but cant beat the prices.
It was a good purchase I made, quick delivery and also the kids Leggings were soft and great quality material. True to size and would definately purchase again.
Hello Cassandra,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Good updates on shipping and delivery and on time with everything I ordered
Hello Jennifer,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
Hello Iris,
Thank you for taking the time to leave a review. We are sad to hear about your negative experience with our exchange process. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
The whole process was easy and the deliver of the product was quick. I appreciate the service.
Hello Denise,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
1 shirt was the right size & the other shirt was for a toddler not sure why... He's 11 yrs old... Waste of money...
Hello DeAndre,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
The boots I got for my daughter were very cute and shipping was quick. I will definitely be ordering again soon.
Hello Adriana,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
Very easy to navigate the app. Boots that were ordered were true to size and looked as they appeared. Very satisfied with my experience.
Hello Melissa,
We're so glad that everything worked out for you. We love being able to provide the service that our members seek. Thank you for sharing your wonderful experience. Have a great day!
Best,
Mary
Both pairs of shoes we ordered ran small for size, and the height of shoe from sole to laces was too thin and squished my son's feet, so he couldn't wear them. Not good for kids with thick feet or higher arches.
Hello Halley,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Made the order and it took a while for it to ship. We needed the clothes for an upcoming trip and when I called about it they were waiting on an item that was out of stock. Customer Service was able to switch out the item and get the shipping expedited at no cost to me. Great experience. And the best part my daughter loves the clothing and shoes.
Hello Daniel,
Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you! Have a great day!
Best,
Lia
I ordered size 7 shoes. The shoes I received were labeled 7, but won't fit anyone I know. The are 13 or higher.
Hello Lynn,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Never got the shoes I purchase kept calling about them customer service never helped just wanted to keep my money
Hello Tyesha,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
Ordered a set of pants for a boy lg. And got a small in one pant and a large in the other they were in a set? How that happened I don't understand.
Hello Wendy,
Thank you for writing a review! We value your feedback on the sizing of our product and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Good quality. Good fit. Bought sale/clearance items only. Good prices.
Hello Jaron,
Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
Excelente servicio, la calidad de los zapatos y la diversidad de estilos y los precios.
Hola Jennifer,
¡Nos alegra saber que tuvo una gran experiencia de compra con nosotros! ¡Siempre nos aseguramos de hacer artículos hermosos y de calidad a un precio muy asequible solo para ti! ¡Qué tengas un lindo día!
Mejor,
Renz
I got my kid shoes that I order some light up dino
Christmas gift one shoe didn't work.
Hello Nancy,
Thank you for writing a review! We value your feedback on the quality of the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I'm so disappointed in all of the shoes I have received. 3 pairs of the Velcro shoes have already torn Velcro, and my kids don't wear them every day. The slip on shoes are so worn out and tearing after only having them a couple months. I reached out 2 months ago about one Velcro pair and they said they would replace it and they still haven't shipped. For the money I was expecting better quality. I highly do not recommend.
Hello Leanne,
Thank you for writing a review! We value your feedback on the quality of the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Out of quite a few boots...3 were defective. The rainbow ones look like they don't even match because the fur is different color on each boot. The black ones have a ripped part and the pink ones had a spot. All the others were ok.
Hello Cindy,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Everything arrived in great condition just as advertised & in a timely fashion. Everything also fits great!
Hello Nina,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
Hello Doneasha,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Ash,
Thank you for trusting us to be your source for top-quality items. We appreciate your kind expressions of appreciation and are especially grateful for doing business with you. At FabKids, try our best to provide the best service and unique style at an affordable price!
Best,
Mary