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Have a question regarding anything FabFitFun related? Our Customer Care Team can be reached 24/7 by visiting fff.me/care! Xo
FabFitFun Reviews Summary
FabFitFun has a rating of 4.1 stars from 4,325 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabFitFun most frequently mention customer service, winter box and annual member. FabFitFun ranks 4th among Subscription Shopping sites.
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My package was "delievered" on last Saturday and it is no where to be found. Customer service said to call the post office. When I went they had no record of it. I am a very angry customer
Fabfitfun never let's me down! I'm always wondering if they can too the last box and they do everytime! They put such a good variety in the boxes! I love everything in every box!
I so love my box, every time it comes in the mail it is a present to myself. Cant wait to see what is inside.
Hi Vanessa!
Thanks for writing in! We are so happy to hear you are enjoying your FFF Boxes! We can't wait to exceed your expectations in the future!
Xo
Each box I get keeps getting better and better. While it doesn't have so much "fit" with the products (however there is a fitness part of the site with videos), there is a decent variety. I believe that I get more than my money's worth each season. The add-ons are always tempting and I was able to buy quite a few things for friends for Christmas with the fall box at a good deal.
Regarding customer service, I had an issue with a defective product and used the online chat to talk with CS and they were helpful. They have sent a replacement product and were quick and polite about the issue.
Hi Christina,
Thank you so much for your positive review! We're so excited to see that you're enjoying all of your new products, and we can't wait for you to see what we have in store for future boxes!
Xo
I love FFF so much, in our crazy fast paced life I rarely take time for me... so this amazing box showing up once a season 100% meant for me is such a treat. The very little issue I have ever had was fixed so kindly and promptly with their live chat and the community boards are one of my favorite parts of membership.
Thank you so much for the review, Melody! We're happy to hear that you're enjoying all of the perks of your FFF membership!
Xo
Seems like the beauty items are the same in every box and the items to choose from are boring. The Vince Camuto bag and the umbrella are nice but not worth the money.
I've had this fab fit fun box for over a year now and I love the box! I'm always very content about the products!
My first box was the summer box, and I loved everything, especially the tarte contour palette. I can't wait for my next box.
FabFitFun is a fun, cool product, and I can see many people enjoying it. However, for me personally, some of the products go unused and have no purpose, sitting in my room for years. Most of the time, I would probably rather just go purchase the actual product. Although, FFF often encourages you to try new things from different companies, so I do like that aspect of it. All in all, you can check out what the previous boxes have contained, and if you really like it, you would probably enjoy what is in it- though it is probably a perfect gift for any event!
Everything I received in my box met or exceeded my expectations. The total cost of the products was by far more than I paid for the box. The only issue I had with this box was that the French coffee press was cracked. I sent an email along with a picture of the broken coffee press and was promised a new one within two weeks. That was only one week ago so I have not received the new one yet but they were so responsive to me I have no doubt I will receive a new one soon. Best customer service I have ever received!
First of all, I love being apart of the FabFitFun family! I love receiving new things that I wouldn't buy myself on the regular! If there is ever a problem they always make it right!
This box offers everything. Such great variety and an excellent opportunity to try new quality products. The products are so great that even if I can't or won't use them they make excellent gifts. This box is worth the price! I like signing up for an annual subscription and getting the option to customize more products.
I have had a couple different subscription boxes and this is by far the best. First off, the products you receive are AMAZING! I use 90% of what I receive and what I don't I can always regift. The value is so insane! You pay like $50ish and the value is always $200 or more. Normally more like $300. Secondly, the customer service is fantastic! Having worked in retail I know how dealing with the public can be. They respond to messages almost immediately, even if you get a message saying the response time will be longer than normally. They are more than accommodating!
I love my box it a good box and it woth the money the box got good smell lotion and other stuff love the makeup and other stuff too.
I love everything about fab fit fun! I love the product they send and how you get to choose some of the options. I like the discount codes they provide because i can try it out and if I like it I get a discount. The thing I love the most is the variety of items they send, it goes from makeup, to skin care to even house hold or fashion! I consider it's well balanced I always look forward to what I'll get on the next seasonal box
One of my absolute fav subscription boxes. Probably the best value wise out of all boxes. The products are always amazing and never let me down. Great customer service and have only ever had one issue and it was resolved quickly.
I love fff! Great website, great people, and an incredible subscription/box (just got my fall box and i'm LOVING it)! Honestly will never regret spending my money with fff
I love FabFitFun! I love receiving different items every season. Cant wait to receive my fall box.My favorite item this season is the tea pot I also can't wait to get my add ons there were do many wonderful add ons can't wait to see what the winter box brings
I have received 2 boxes so far. I love opening them and finding the products inside. I have loved every single item! I can't wait to get the next surprise
My FFF box is like celebratihg my birthday each quarter! The community forum is filled with fun conversations, tips & inspirations. I love the fitness tv and recipes too, there is a little bit of everything we need in the FFF subscription!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Desiree!
Thank you for writing in! Our teams put a lot of time and effort into pleasing our customers and giving you all the best experience with our FabFitFun boxes! Enjoy!
Xo