Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Have a question regarding anything FabFitFun related? Our Customer Care Team can be reached 24/7 by visiting fff.me/care! Xo
FabFitFun has a rating of 4.1 stars from 4,325 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabFitFun most frequently mention customer service, winter box and annual member. FabFitFun ranks 4th among Subscription Shopping sites.
We monitor reviews for authenticity
You do get a lot for your dollar however shipping is long and the products sometimes are not very exciting or not suitable for everyone(heavy scarves for people living in a temperate environment). However occasionally their are amazing products that you get for such a great deal. They also have an amazing workout video platform.
I have been wanting to invest in this subscription for a while but was hesitant because of the cost but have completely loved all of my items. Being able to try full size items is pretty sweet and gives me some inspiration for when I am looking for something new to spice up my look.
I saw many articles and reviews last year summer of 2017. I debated awhile till I was at church and my good friend had the BK bottle in pink I asked about it she told me it was in her fabfitfun box. This was the reason I signed up. Wow my first box I was so excited and love it and always exciting to see what I would get in the next box. Nice way to treat myself.
I love love love fabfitfun and the fall box was full of items I am using! Especially the beautiful umbrella I received and have used almost every day since receiving the box! I challenge FFF to try to beat the fall box next season!
I was so excited to get my fall box the last few looked amazing. There was nothing to do with fitness no makeup no jewlery no scarfs no fun at all. The shower gel has laurel sulphates in them which basicaly means its cheap. I recieved a nice purse and some dish towels i will use but other than that it was all crap. Dont waste your money.
Honestly, I started last year because of my daughter & LOVED the Fall and Winter boxes. Was super excited, and we'd "unbox" together, always getting add-ons so it'd ship sooner. I recommended it to three other friends who also signed up & was totally "all-in."
Spring's box was a train wreck, and Summer wasn't much better. So I kept thinking, "Hang on to Fall--it was the best" but I'm kind of disappointed after receiving it. There really wasn't something FUN and new that I was excited to try, and my daughter's box was damaged en route. She was told they'd need 2-4 weeks to PROCESS a new box before it could be sent out, which is absolutely ridiculous.
I'm glad I haven't signed up for an annual subscription, because I'm definitely on the verge of cancelling. Which is sad, because I was so excited in the beginning. And based on the surveys I've been getting for next Spring & Summer possibilities, it's not looking any better...
I got my first box in spring as a mother's day/ birthday gift and I loved everything It's nice to get a gift in the mail every season and I especially like how you can customize them
I love everything I get in each box. It's a plus that we can customize some items. Even if I'm
Not using some of the things, they could be a great gift for someone. I've been a member of FFF for over a year now, and I'm glad I joined :)
Been a member for 2 years now and about to sign up for a third. I love the add ons - they make great gifts and are priced very reasonable. Having the ability to customize what I get in my box is what makes the difference. I love having the choice between products so that I always know I will like that I receive. Highly recommended!
I love FabFitFun- so many new and old products to try. I have actually reduced my time and money on the purchase of skin care products. These are full size products and most of all you have the opportunity to purchase them at a discount with the awesome discounts that fabfitfun offers. I really look forward to getting my boxes of surprises and look forward to their sales in between receiving my boxes. LOVE IT
I love FFF, I look forward to my box arriving every season! The add on's are amazing and the edit sales get me every time! You can't beat these deals! Even if I already have a similar product I love being able to try new brands and exploring new products! It's just amazing. Best subscription box around
As a lot of moms, I find that I often take care of everyone else in the family before I take care of myself. FabFitFun is how I treat myself! I have been introduced to brands and products I would never have discovered on my own. The anticipation of receiving my box or seeing the spoilers for upcoming boxes adds an element of fun and surprise to my life. And when my box arrives, I feel like a kid at Christmas! A lot of the items are things that I would not normally buy for myself, so I feel spoiled. I wish I had found out about FFF much earlier!
I look forward to every box! I'm never disappointed with the products! This is the best subscription box out there! All the products are full size and very relateable to my everyday life! Highly recommend to everyone!
I am so happy since joining as an Annual member. I love the products I never knew I needed and all the sales in between the boxes at unbelievable savings as well as the FFF community of some awesome women who are very knowledgeable in the world of beauty and do not mind sharing that knowledge. Recently I attended our first FFF Arizona Meet up this September 2018 and it was awesome! The hosts, Val and Hannah, were very well organized and made this such a fun event for all who attended that we are planning on doing it again. Would never have met if it wasn't for FFF! Thank you for all you do.
They were supposed to send my box out a month ago, i ordered over $100 in add ons, and they still haven't sent it. Customer service said they would send me updates, twice. Still nothing. I asked for an address change as I am leaving, nope, not possible, even though it hasn't shipped. I will be cancelling my subscription.
Hi Amanda,
Thank you for taking the time to leave this review. We're sad to hear that you've had a less than positive experience, and we'll be following up with you directly to make sure you're fully assisted!
Xo
The items within the subscription box and during their sales are for the most part spot on. They do a great job of sending mixed products that might appeal to the masses. The only box I've ever been disappointed with was their Summer 18' box. All others were wonderful! Recently the only negative thing is their shipping. It's a fiasco, from sending sending wrong items, to sending broken items, to it taking me a month from billing to receive my items. The last three boxes I've had have had mix ups in the order somehow. The cc department has been really wonderful at replacing but with this last box, I imagined that in taking a month to receive my box, this would prevent another "mix up". It didn't. Quite frankly, ordering or receiving something loses its appeal when I know i'm not receiving it for 3-4 weeks. With this last box I was sent two identical items when I had paid for two different colors. Thankfully, the replacement came faster than the original box.
Hi Laura,
Thank you for taking the time to leave your feedback. We are always looking on ways to improve the FFF experience for our customers, so it's through reviews like yours that we are able to see where we can improve. We're also happy to hear that you're loving the products in your boxes, and we hope to exceed your expectations in the coming seasons!
Xo
I love getting my boxes every season! It is filled with special things that I normally wouldn't splurge on for myself! I highly recommend them!
Hi Melissa,
We're so happy to hear that you're loving all of the products in your boxes! Thank you for taking the time to leave this review, and we can't wait for you to see what we have coming up in future boxes!
Xo
I look forward to getting my seasonal box! I have found some items that I REALLy enjoy and purchase again and again!
Awesome subscription box that lets you customize some options while leaving a few surprises! Great way to treat yourself and try new, fun products!
Hi Shirley!
We're so happy to hear that you're loving your FFF membership! Thank you for taking the time to leave this wonderful review!
Xo
For anyone who doesn't know about FabFitFun, it's seasonal subscription box that sends around 8 full size items of different categories (beauty, lifestyle, cooking, etc). It costs 50$ a season, but you can have a yearly subscription for a bit cheaper. The yearly sub gives you some advantages, like more customization choices and early access to sales on the FFF site. You're not necessarily going to love everything you get, of course, but all in all I would say FFF is the sub box that gives you more for your buck (which sub box sends you full size Kate Sommerville, Dr. Brandt, or Farmacy products, honestly?). All the boxes are worth at least 1.5 times their cost. I've been a member since 2016 and I really love it!
Hi Kelly-Ann!
We're so happy to hear that you've found some great products in your boxes and that you're enjoying all of the perks of your membership! We sincerely appreciate your review, and we can't wait for you to see what we have coming up in future boxes!
Xo
Answer: Don't do it
Answer: Hi Karen! We are so happy to hear you are wanting to gift our membership! The best way to do so is by purchasing a gift card that can cover the cost of the Annual membership! This way, your daughter can set up her own account under her information and customize her boxes. You can always set up the account with her and put down your credit card information, however, we don't necessarily recommend this, as we have sales in-between seasons where you can purchase additional items outside of just the boxes! Feel free to reach out to our Customer Care team if you have any additional info!
Answer: Do not waste your money... Give rose farmers.com as a gift
Answer: Hi Shirley! We are sorry to hear about this. It is very strange that you received the Fall box twice. In order for us to assist you, please reach out to our Customer Care team at fff.me/care!
Answer: Nothing ships right away with FabFitFun. I've been waiting on an item from add ons that wasn't shipped with my box and tracked it yesterday and it's been sitting at "preshipment" waiting for a label for 3 weeks. I contacted FFF customer service to find out why it hasn't moved for 3 weeks and a customer service rep told me that they normally don't give refunds but they will refund me just this one time since it hasn't shipped yet. They acted like they are doing me a favor by crediting my account for something I paid for and never received. Don't do me any favors, FFF, you won't have to refund me again because I canceled my subscription. This company is the only company that I know that will take $400 of my money and tell me that they have a month to get it to me. I'm taking my money elsewhere where I'm a valued customer and they get their products to their customers right away. FFF thinks they are the only company with a lot of customers and they are wrong, Amazon and Walmart sends their stuff right away and most times, Amazon is delivered to my house in 1 or 2 days, even during COVID. FFF will be using the COVID EXCUSE for many years once 100% of the population is vaccinated and then they will come up with a different excuse as to why their nose up in the air with their, "you can wait 30 days for your order because that is our policy." Get out of town, ain't nobody got time for your lame excuses.
Answer: Hi Katrina! If you are not home when your box is delievered it will be left at your door, unless you have personally set up signature required through USPS!
Answer: A: Hi Sandy! Hello Fresh is one of our sponsored box partners! If you have any questions about how their coupons work, please feel free to reach out to their customer service! Xo
Answer: Hi Michelle! To clarify, it was a straightening iron! If you did pick this and did not receive it, please reach out to our Customer Care team at fff.me/care so we can further assist you! Xo
Answer: Hi Morgan! All of our ads features a variation of the box members could have received based on their customization choices! If you customized and did pick these items, please reach out to our Customer Care team at fff.me/care so we can further assist you! Xo


Hi Debra,
Thank you so much for this amazing review! We're so happy to hear that you're enjoying the products and all of the perks of your FFF membership! We can't wait for you to see what we have in store for future seasons!
Xo