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Have a question regarding anything FabFitFun related? Our Customer Care Team can be reached 24/7 by visiting fff.me/care! Xo


fabfitfun.com
Founded in 2010
Los Angeles, California, United States
+120
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FabFitFun Reviews Summary

FabFitFun has a rating of 4.1 stars from 4,325 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabFitFun most frequently mention customer service, winter box and annual member. FabFitFun ranks 4th among Subscription Shopping sites.

service
217
value
200
shipping
191
quality
192
This company responds to reviews on average within 7 days

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Canada
1 review
0 helpful votes
Follow Lauren H.
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Hit and miss
September 29, 2018

You do get a lot for your dollar however shipping is long and the products sometimes are not very exciting or not suitable for everyone(heavy scarves for people living in a temperate environment). However occasionally their are amazing products that you get for such a great deal. They also have an amazing workout video platform.

Date of experience: September 28, 2018
Ohio
1 review
0 helpful votes
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Awesome
September 29, 2018

I have been wanting to invest in this subscription for a while but was hesitant because of the cost but have completely loved all of my items. Being able to try full size items is pretty sweet and gives me some inspiration for when I am looking for something new to spice up my look.

Date of experience: September 28, 2018
Canada
1 review
0 helpful votes
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Fabfitfun present to myself
September 29, 2018

I saw many articles and reviews last year summer of 2017. I debated awhile till I was at church and my good friend had the BK bottle in pink I asked about it she told me it was in her fabfitfun box. This was the reason I signed up. Wow my first box I was so excited and love it and always exciting to see what I would get in the next box. Nice way to treat myself.

Date of experience: September 28, 2018
Connecticut
3 reviews
0 helpful votes
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I love love love fabfitfun and the fall box was full of items I am using! Especially the beautiful umbrella I received and have used almost every day since receiving the box! I challenge FFF to try to beat the fall box next season!

Date of experience: September 28, 2018
Canada
1 review
2 helpful votes
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Disipointing
September 28, 2018

I was so excited to get my fall box the last few looked amazing. There was nothing to do with fitness no makeup no jewlery no scarfs no fun at all. The shower gel has laurel sulphates in them which basicaly means its cheap. I recieved a nice purse and some dish towels i will use but other than that it was all crap. Dont waste your money.

Date of experience: September 28, 2018
South Carolina
1 review
0 helpful votes
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On the fence
September 28, 2018

Honestly, I started last year because of my daughter & LOVED the Fall and Winter boxes. Was super excited, and we'd "unbox" together, always getting add-ons so it'd ship sooner. I recommended it to three other friends who also signed up & was totally "all-in."

Spring's box was a train wreck, and Summer wasn't much better. So I kept thinking, "Hang on to Fall--it was the best" but I'm kind of disappointed after receiving it. There really wasn't something FUN and new that I was excited to try, and my daughter's box was damaged en route. She was told they'd need 2-4 weeks to PROCESS a new box before it could be sent out, which is absolutely ridiculous.

I'm glad I haven't signed up for an annual subscription, because I'm definitely on the verge of cancelling. Which is sad, because I was so excited in the beginning. And based on the surveys I've been getting for next Spring & Summer possibilities, it's not looking any better...

Date of experience: September 28, 2018
Pennsylvania
1 review
1 helpful vote
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Absolutely love it!
September 28, 2018

I got my first box in spring as a mother's day/ birthday gift and I loved everything It's nice to get a gift in the mail every season and I especially like how you can customize them

Date of experience: September 27, 2018
North Carolina
1 review
0 helpful votes
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Love it!
September 28, 2018

I love everything I get in each box. It's a plus that we can customize some items. Even if I'm
Not using some of the things, they could be a great gift for someone. I've been a member of FFF for over a year now, and I'm glad I joined :)

Date of experience: September 27, 2018
California
1 review
0 helpful votes
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FFF is great!
September 28, 2018

Been a member for 2 years now and about to sign up for a third. I love the add ons - they make great gifts and are priced very reasonable. Having the ability to customize what I get in my box is what makes the difference. I love having the choice between products so that I always know I will like that I receive. Highly recommended!

Date of experience: September 27, 2018
Texas
1 review
0 helpful votes
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Always something new
September 28, 2018

I love FabFitFun- so many new and old products to try. I have actually reduced my time and money on the purchase of skin care products. These are full size products and most of all you have the opportunity to purchase them at a discount with the awesome discounts that fabfitfun offers. I really look forward to getting my boxes of surprises and look forward to their sales in between receiving my boxes. LOVE IT

Date of experience: September 27, 2018
Pennsylvania
1 review
2 helpful votes
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I love FFF, I look forward to my box arriving every season! The add on's are amazing and the edit sales get me every time! You can't beat these deals! Even if I already have a similar product I love being able to try new brands and exploring new products! It's just amazing. Best subscription box around

Date of experience: September 27, 2018
Georgia
1 review
1 helpful vote
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FFF Makes Me Happy!
September 28, 2018

As a lot of moms, I find that I often take care of everyone else in the family before I take care of myself. FabFitFun is how I treat myself! I have been introduced to brands and products I would never have discovered on my own. The anticipation of receiving my box or seeing the spoilers for upcoming boxes adds an element of fun and surprise to my life. And when my box arrives, I feel like a kid at Christmas! A lot of the items are things that I would not normally buy for myself, so I feel spoiled. I wish I had found out about FFF much earlier!

Date of experience: September 27, 2018
Wisconsin
1 review
1 helpful vote
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Love!
September 28, 2018

I look forward to every box! I'm never disappointed with the products! This is the best subscription box out there! All the products are full size and very relateable to my everyday life! Highly recommend to everyone!

Date of experience: September 27, 2018
Arizona
1 review
0 helpful votes
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Love this seasonal box!
September 27, 2018

I am so happy since joining as an Annual member. I love the products I never knew I needed and all the sales in between the boxes at unbelievable savings as well as the FFF community of some awesome women who are very knowledgeable in the world of beauty and do not mind sharing that knowledge. Recently I attended our first FFF Arizona Meet up this September 2018 and it was awesome! The hosts, Val and Hannah, were very well organized and made this such a fun event for all who attended that we are planning on doing it again. Would never have met if it wasn't for FFF! Thank you for all you do.

Date of experience: September 26, 2018
Kendall K. — FabFitFun Rep
over a year old

Hi Debra,

Thank you so much for this amazing review! We're so happy to hear that you're enjoying the products and all of the perks of your FFF membership! We can't wait for you to see what we have in store for future seasons!

Xo

Nebraska
2 reviews
1 helpful vote
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What a joke.
September 26, 2018

They were supposed to send my box out a month ago, i ordered over $100 in add ons, and they still haven't sent it. Customer service said they would send me updates, twice. Still nothing. I asked for an address change as I am leaving, nope, not possible, even though it hasn't shipped. I will be cancelling my subscription.

Date of experience: September 26, 2018
Kendall K. — FabFitFun Rep
over a year old

Hi Amanda,

Thank you for taking the time to leave this review. We're sad to hear that you've had a less than positive experience, and we'll be following up with you directly to make sure you're fully assisted!

Xo

Nevada
1 review
0 helpful votes
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The items within the subscription box and during their sales are for the most part spot on. They do a great job of sending mixed products that might appeal to the masses. The only box I've ever been disappointed with was their Summer 18' box. All others were wonderful! Recently the only negative thing is their shipping. It's a fiasco, from sending sending wrong items, to sending broken items, to it taking me a month from billing to receive my items. The last three boxes I've had have had mix ups in the order somehow. The cc department has been really wonderful at replacing but with this last box, I imagined that in taking a month to receive my box, this would prevent another "mix up". It didn't. Quite frankly, ordering or receiving something loses its appeal when I know i'm not receiving it for 3-4 weeks. With this last box I was sent two identical items when I had paid for two different colors. Thankfully, the replacement came faster than the original box.

Date of experience: September 26, 2018
Kendall K. — FabFitFun Rep
over a year old

Hi Laura,

Thank you for taking the time to leave your feedback. We are always looking on ways to improve the FFF experience for our customers, so it's through reviews like yours that we are able to see where we can improve. We're also happy to hear that you're loving the products in your boxes, and we hope to exceed your expectations in the coming seasons!

Xo

California
1 review
0 helpful votes
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I love my FabFitFun boxes
September 27, 2018

I love getting my boxes every season! It is filled with special things that I normally wouldn't splurge on for myself! I highly recommend them!

Date of experience: September 26, 2018
Kendall K. — FabFitFun Rep
over a year old

Hi Melissa,

We're so happy to hear that you're loving all of the products in your boxes! Thank you for taking the time to leave this review, and we can't wait for you to see what we have coming up in future boxes!

Xo

Michigan
1 review
0 helpful votes
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Love my fab fit fun!
September 28, 2018

I look forward to getting my seasonal box! I have found some items that I REALLy enjoy and purchase again and again!

Date of experience: September 26, 2018
Illinois
1 review
0 helpful votes
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Awesome subscription box that lets you customize some options while leaving a few surprises! Great way to treat yourself and try new, fun products!

Date of experience: September 26, 2018
Kendall K. — FabFitFun Rep
over a year old

Hi Shirley!

We're so happy to hear that you're loving your FFF membership! Thank you for taking the time to leave this wonderful review!

Xo

Canada
1 review
0 helpful votes
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For anyone who doesn't know about FabFitFun, it's seasonal subscription box that sends around 8 full size items of different categories (beauty, lifestyle, cooking, etc). It costs 50$ a season, but you can have a yearly subscription for a bit cheaper. The yearly sub gives you some advantages, like more customization choices and early access to sales on the FFF site. You're not necessarily going to love everything you get, of course, but all in all I would say FFF is the sub box that gives you more for your buck (which sub box sends you full size Kate Sommerville, Dr. Brandt, or Farmacy products, honestly?). All the boxes are worth at least 1.5 times their cost. I've been a member since 2016 and I really love it!

Date of experience: September 26, 2018
Kendall K. — FabFitFun Rep
over a year old

Hi Kelly-Ann!

We're so happy to hear that you've found some great products in your boxes and that you're enjoying all of the perks of your membership! We sincerely appreciate your review, and we can't wait for you to see what we have coming up in future boxes!

Xo