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Have a question regarding anything FabFitFun related? Our Customer Care Team can be reached 24/7 by visiting fff.me/care! Xo


fabfitfun.com
Founded in 2010
Los Angeles, California, United States
+120
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FabFitFun Reviews Summary

FabFitFun has a rating of 4.1 stars from 4,325 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabFitFun most frequently mention customer service, winter box and annual member. FabFitFun ranks 4th among Subscription Shopping sites.

service
217
value
200
shipping
191
quality
192
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Great experience
September 19, 2019

Beautiful box. Absolutely Worth it. Great customer service. If something arrived broken they always replace it.

Date of experience: September 19, 2019
FabFitFun .. — FabFitFun Rep
over a year old

Hi Fanny, thanks for taking the time to review! We're happy to hear that you are enjoying your membership and that our team is always able to take care of you! Xo

Illinois
1 review
0 helpful votes
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I love Fab Fit Fun!
September 19, 2019

It's like Christmas every few months! I have a friend pick the options so I'm always surprised at what I get.

Date of experience: September 19, 2019
FabFitFun .. — FabFitFun Rep
over a year old

Hi Kimberly! Thank you for taking the time to review! We love to hear that you are loving your membership! Xo

Louisiana
1 review
0 helpful votes
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Wonderful
September 19, 2019

I have had a positive experience with FFF. The customer service team is always amazing, the products in my box are always amazing and I love the customization and add ons feature that's given to us.

Date of experience: September 19, 2019
FabFitFun .. — FabFitFun Rep
over a year old

Hi Gabriela! Thank you so much for taking the time to review! We are so happy to hear you are loving your subscription! Xo

Tennessee
1 review
0 helpful votes
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Fabulous
September 19, 2019

Enjoyed receiving every box! Look forward to the next one! Look forward to see what is in each box!

Date of experience: September 19, 2019
FabFitFun .. — FabFitFun Rep
over a year old

Hi Judi! You are fabulous! Thank you for the review! Xo

Florida
1 review
0 helpful votes
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I love getting my fabfitfun in the mail! Every box is packed with products I love, and some of which I end up buying again. As a work at home wife, I really appreciate the pampering, because sometimes I forget to take time for myself.

Date of experience: September 19, 2019
FabFitFun .. — FabFitFun Rep
over a year old

Hi Molly! We are happy to be that stylish older sis! We appreciate you being a member with us, now go pamper yourself! Xo

Canada
1 review
0 helpful votes
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Love the pampering it offers
September 19, 2019

I subscribed to FabFitFun after my separation. I needed a little pick me up. Oh boy did it ever do that. I love getting different products to try, and it's like a little self care package every few months.

Date of experience: September 19, 2019
FabFitFun .. — FabFitFun Rep
over a year old

Self-care is the best care! Thanks for the review love! Now go enjoy all those products! Xo

Illinois
1 review
0 helpful votes
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Some bumps but OK box
September 19, 2019

I would of given FFF a 5 star if it wasn't for all the trouble with the fall box. I wasn't thrilled with the choices and the only one I was (teeth whitening kit) was taken out of the choices after customization was opened. Plus I think they include way too many facial stuff instead of a variety of everything. I have had 2 boxes with not that good choices but I do have to admit they are the only box that gives full size products and are able to have some (not every box) different products (even if its 1 item). Due to all my bumps with FFF, I am not sure if I want to stay as an Annual member. It will all be up to the Winter box.

Date of experience: September 19, 2019
FabFitFun .. — FabFitFun Rep
over a year old

Hi Ingrid! Thank you for taking the time to review! We appreciate your feedback, as it helps us to better curate boxes in the future! I can't spoil anything yet, however, I believe the Winter box will win you back over! We look forward to you staying a member with us! Xo

Missouri
1 review
0 helpful votes
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Awesome Sub box
September 19, 2019

I have enjoyed the 3 boxes I've gotten so far. Great products and a great value! I've received some of my new favorite products through FFF. I subscribe to another makeup box as well, so I really enjoy the lifestyle products that I get from FFF!

Date of experience: September 19, 2019
FabFitFun .. — FabFitFun Rep
over a year old

Thanks for the review, Stephanie! We love that you are loving our products! Xo

New Jersey
1 review
0 helpful votes
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Great idea not executed well
September 19, 2019

I loved FFF when I was first a member over 2 years ago. The products were unique and fun. My first box contained a broken necklace but they quickly replaced it. Since the company has made changes and quickly expanded their products and services have really gone down hill. I used to look forward to the box and now it's kind of stressful. I will definitely not be renewing my subscription. The past boxes have been boring, a random mix of things not necessarily related to the season. I've had multiple issues with add on items and edit orders. Either getting the wrong item or not getting items at all. Never received two items from the Summer edit and after contacting customer service three times they finally tell me I won't be getting those items. I'm sure they were not planning to reach out to me. Such bad service and just not a fun experience anymore. Makes me sad.

Date of experience: September 19, 2019
Kansas
1 review
0 helpful votes
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Love!
September 19, 2019

My experience with Fabfitfun over the nearly two years as a member has been great! I love everything that comes in my box, the magazine with great interviews and articles about female-owned companies and nonprofit organizations. As well as fabfit TV, which I use on a daily basis with the workouts. I feel I get MORE than my money's worth. This company goes above and beyond.

Date of experience: September 19, 2019
FabFitFun .. — FabFitFun Rep
over a year old

Jennifer! We LOVE this review! It's members like you that keep us going! Thank you for taking the time to share your thoughts and we can't wait for you to see what we have in store for future sales and boxes! Xo

North Carolina
1 review
0 helpful votes
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A nice treat
September 19, 2019

I love the products, shipping is slow, but knowing it is going to be slow takes some of the frustration out. The community is super whiny most of the time, I haven't had any issues and I enjoy the treats for me.

Date of experience: September 19, 2019
FabFitFun .. — FabFitFun Rep
over a year old

Hi Krista! Thanks for taking the time to review! We hope you are loving your Fall box! Xo

New York
1 review
0 helpful votes
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Exciting and always makes me happy!
September 19, 2019

Love the boxes include lifestyle, fashion, makeup, Skincare, etc. so fun to try new things that I'd never normally buy for myself.

Date of experience: September 19, 2019
FabFitFun .. — FabFitFun Rep
over a year old

Yasss we are all about trying new products! Thank you for taking the time to review, Danielle! We hope you are loving all the Fall products! Xo

New Jersey
1 review
0 helpful votes
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A nice way to treat myself
September 19, 2019

I love most of the items I receive. Occasionally there is an item that's just not for me but makes a great gift for someone else. I love the high end skin care, home accessories and I find I wear more jewelry now. I also get compliments on the jewelry, purses, scarves I've received.

Date of experience: September 19, 2019
FabFitFun .. — FabFitFun Rep
over a year old

Hi Carol! Treat yo'self! We're happy that you are enjoying your membership and we're happy to have you as a member! Xo

California
1 review
0 helpful votes
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I love fall and the fall box
September 19, 2019

Products are always awesome. Box has arrived a day early both times. Value for price cannot be beat.

Date of experience: September 19, 2019
FabFitFun .. — FabFitFun Rep
over a year old

Hi Kim! We're thrilled to hear you love Fall and the Fall box because we do too! We're happy to have you as a member! Xo

Canada
1 review
0 helpful votes
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I feel so spoiled!
September 19, 2019

Each and every product I have received is truly amazing. I have enjoyed every box and am excited for the next one, finding new things that work for me, like having a personal shopped to encourage me to try new things. Love Love Love

Date of experience: September 19, 2019
FabFitFun .. — FabFitFun Rep
over a year old

Hi Judy! We're always happy to spoil our members! Thank you for taking the time to review! Xo

TT
1 review
0 helpful votes
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Best Subscription box for me.
September 19, 2019

So far my experience has been fulfilling. Everything i got i started using and will use. The full size products makes it even more valuable. And the add ons are a major plus.

Date of experience: September 19, 2019
FabFitFun .. — FabFitFun Rep
over a year old

Hi Richard! Thanks for taking the time to review! We're so happy to hear that you are enjoying your membership! Xo

Ohio
1 review
0 helpful votes
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Disappointing Fall Box
September 19, 2019

This last box was very disappointing. One of the items was removed right before customization, the earrings were so cheap, they broke immediately, and of course, another bottle of body lotion.

Date of experience: September 19, 2019
FabFitFun .. — FabFitFun Rep
over a year old

Hi Meredith, we're sorry to hear about your experience! While we want each of our customers to absolutely love every product they receive we also know everyone has different tastes and not every item will be a hit for all our members. Our team is always working hard to introduce members to new brands and exciting products each season in hopes of delighting all customers! Reviewing your account, it looks like you are in communication with a member of our Customer Care team. We look forward to assisting you further!

New York
1 review
0 helpful votes
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A fun surprise!
September 19, 2019

I've been a member of FFF for about a year now, and have loved pretty much everything I've received. I love that as a member I can customize my boxes and still get other surprises. I also love that I can get early access to add-on items at a discounted price. Overall, I love FFF and would recommend it to anyone who asks!

Date of experience: September 19, 2019
FabFitFun .. — FabFitFun Rep
over a year old

Hi Kailah! We're happy to have you as a member and we are thrilled to hear that you are enjoying your products!

Arizona
1 review
2 helpful votes
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I love it!
September 24, 2019

Ok, honestly, I had $10 off so I ordered 1 box then cancelled membership, not really needing. I just received my Fall box yesterday and was so impressed and happy that i reinstated my membership for a full year! Thank you... great products...

Date of experience: September 19, 2019
California
1 review
1 helpful vote
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Purchases a few item from the summer edit sale, which I never received. I emailed them over 10 times and had to dispute through my cc company. Since I disputed them canceled my account and only gave me a partial credit for my membership. This company is a scam.

Date of experience: September 19, 2019