FabFitFunReviews 4,325

I just wanted to share a nice moment that turned into appreciation for Fabfitfun. Our winter's have been mild the last few years, so I didn't have any need for cold weather gear. But seeing the cute hat and gloves in last winter's box, I selected them because you just never know. A few days ago it was incredibly cold here and I knew trying to steer a cold wheel driving into town was going to be miserable. I remembered the hat and gloves and put them on. Let me tell you, I was grateful! I started thinking about the FFF team, and how thoughtful they were in selecting the products in our boxes. Because of them, my hands and ears were nice and toasty. :) Thank you all so much for your hard and thoughtful work!

This lady was very helpful and solved my issue. She was very courteous.

Never received November. I've been with company 2 years. I save up for yearly. I was told a replacement would be sent. All my choices were not up for grabs I had to settle. I did get a credit. It's almost February no email about my box. I believe I will be getting a summer box now. I was excited about my slippers and hat and gloves. The EYELASHES were gonna be worn for my birthday February 27, the eyelash conditioner would be used daily. As a foster mother working 20 hours a week this box is my own little gift after running around 3 toddlers. I understand mistakes happen but 2 months later to fix it isn't cool.and I had to email fff enough times. This probably will be my last year with fff.

Making the decision to join FFF was literally something I thought I would buy once... I didnt expect the experience I found myself in. The seasonal box is just scratching the surface... there is just so much more! The FFF community, the forums... oh my goodness even FFFTV! The products are absolutely QUALITY... I went from buying a box - to upgrading to the annual membership less then 24 hours later. And that was in the Fall of 2019. FFF is part of a way of life for me now. I love it. I love all the amazing people I am getting to know. Such an amazing experience. As a mother... all my money goes to my children... so putting a little annually for this... I feel enriched. Spoiled if you will! <3 <3 <3

I received an email from FFF "Style" and being new to FFF, I didn't realize I was signing up for a monthly subscription and quickly clicked off the email. Too lake... received a CC notice for $20 and reached out for a refund. *******@FFF was amazing. He refunded my card quickly and apologized (even though it was prob my fault?!). That's what it's all about! No haggle, no BS, he took care of it and that was that! Great training FFF! Keep up the great work

I reached out to Fab Fit Fun to pause my Spring box since I would not be in the area at that time and didn't want to pay for something I could not receive at that time. I was told I could pause the delivery, but would still be charge for it, and the amount charged could be used for a credit towards purchases at a later date. I was not happy with the thought of being charged for something I would not be receiving, with hopes that maybe I could buy something later. Not very good customer service in my eyes. I ended up canceling.

The whole point of a starter or sample box is to sample the products and see if you want to invest your hard earned money into something you don't really need. Well, I was charged $50 for a subscription when I had not even received the sample box I ordered 3 weeks prior. Why even offer a starter if you are not going to give the opportunity to let me decide if I want it? I did a chat with the FFF agent and the chic just spouted the policies and non refundable and 21 days after you order sample that you get charged for the subscription. Well that's nice, but again, don't have my starter box and its not my fault you can't get me it within 3 weeks! I mean I get Prime orders same day, so I don't get why this takes so long. I had to ask for a supervisor to get involved who did resolve the problem which is the only reason I gave 2 stars. BTW still have not gotten my starter box, so its now 3 and a half weeks! Can't review what is in the actual starter box.