Fab

This company should not be trusted with your money, unless you don't care about timely service or actual customer service.

I ordered a dress on October 14 that was going to be part of a Halloween costume. I wanted to be sure that the dress would arrive before Halloween, of course, and the Fabshopper site noted that it would arrive by no later than 10 business days -- this put arrival on track for October 28 at the latest.

I made the purchase, then the next day received an email that the package would not arrive for a minimum of four weeks. The package was being shipped from China and was going to take a month! I was immediately annoyed and attempted to cancel the purchase and get my money back. I was told that the package had already shipped -- this turned out not to be true -- and I could not get a refund. I sent multiple emails in response, but never got a satisfying answer.

I disputed the purchase through PayPal, and Fabshopper offered me $1 to resolve the claim. I of course rejected that offer -- the purchase price including shipping was nearly 2000% higher. Now Fabshopper has refused to respond to numerous emails.

By the way, my package finally arrived two days before Thanksgiving. Thanks, Fabshopper!

I ordered three dresses. After more than a month I finally received my package to find out I was only sent two of the three items ordered. The quality of the dresses are cheap. I keep getting the run around from fabshopper customer care. And that in itself is a joke. It seems they keep avoiding the fact that they only sent two of the items ordered and they keep telling me they are sorry about sending the wrong color. Seriously? I even sent them a snapshot of the order. I am still working with them on resolving the issue. NEVER AGAIN!

DO NOT ORDER FROM THIS COMPANY! Gave me the run around as to why my package had not been shipped when it was well past the stated processing time. Then after several unfriendly emails I was finally able to get a tracking number (which I paid extra for) to see my package had just been shipped. Finally after over a month and a half I received my dress. However, I ordered a 3XL and what did I receive? An XL! As you can imagine quite a big size difference and of course it doesn't fit. Will try to resolve the issue with the company but based on my experience I am not too hopeful.

Do not order if you are expecting your item to arrive by a certain time. I ordered a gift on 10/14 and on the website it said it will take 3-5 days of shipping. Well it's been 16 days and no updates. I contacted customer support 3 days ago and all I get are fake responses apologizing with no action attached to it. I checked USPS tracking and it still has not left their original sorting facility. It's way too late for me to gift this item. Considering every single time I've ordered from Fab (3 times) the item arrived at least 7 days after the estimated arrival date, I'd NEVER order from Fab again.

Been a relatively frequent purchaser on Fab.com. Recently not satisfied with purchases. Beach cover up had a hole right in the fabric; not on seam. Next item was pillow covered in canvas. 2 seams were completely ripped apart and packed like a drunk had done it. Needed it for an occasion so had a seamstress repair. A week ago I received a $438 stool that arrived with NO instructions whatsoever. Was impossible to put together and there were 3 of us. One person was a finish carpenter and his verdict was that it had a design flaw. Contacted the "crackerjack" team that turns out to be nothing more than smoke and mirrors. I have blocked FAB.com emails. Junk mail because they are a junk outfit. It's like they're selling 2nds or items that wouldn't sell in a regular retail channel. Stay away from FAB.

I've only ordered twice from Fab.com, but so far I'm pleased. My second order included several different "storage and organization" items for my home. The prices at Fab.com were less expensive than the exact same items on Amazon.com. I received the order all in one box, quickly, and the items exceeded my expectations. While I agree that some items seem over-priced, my experience with Fab.com is that quality costs a bit more and is worth it. If you want cheap, shop somewhere else. Plus Fab.com has some unusual and fun merchandise.

I was concerned about some of the negative experiences I read about here but I had excellent service from Fab. The item I wanted was out of stock so I set up an email notification for when it was available. When I got that, I ordered it (for $15-$20 less than I found it on any other site), it shipped immediately and arrived, exactly what I ordered in two days (without expedited shipping). I would certainly order from Fab again.

I have been buying from Fab since October of last year and overall it's been a positive experience. I have made purchases from just about every category including perishable food, vintage clothing and housewares, jewelry, etc. While I agree with other buyers that shipping could be a little speedier, late delivery is not always the case. Keep in mind that on some items, they gather orders and then have the featured company ship directly and this can add quite a bit of extra time.
I deleted the app after they revamped it at the beginning of the year. Its hard to navigate and I find browsing more difficult if I don't go in with something already in mind. I'm still making purchases but not nearly as frequently as I once did.

Get emails from FAB and always take a look, this email said they were having a sale so I decided to do a little impulse buying. After nearly an hour on the web site and a call with customer service full of heart felt I'm sorrys etc. could not place an order. The email said click her to begin shoppings turns out it does not work with all browsers and you have t exit, turn on another browser and begin again. Complete waste of time. Interesting merchandise but not worth my time.