Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
EZcosplay has a rating of 4.6 stars from 4,015 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZcosplay most frequently mention good quality, fast delivery and custom size. EZcosplay ranks 1st among Cosplay sites.
We monitor reviews for authenticity
Easy website to order from, nice to be able to get the wig and genocider syo Tonge piece from one place! Lots of measurements to ensure we selected the correct size. Nice to have PayPal option for secure payment.
I paid $40 for the two week expedited shipping back in early May. I must not have read it right, because it arrived in late June. The company told me that my address was invalid in the middle of shipping my package and told me I must pick it up at one of their lockers. I tried to get it, but it wasn't there. A few weeks later, it showed up at the exact address they told me didn't exist.
It's simple and great because shows how to do the measurements. And if you need extra items you can email them to see if you can get them.
Sadly i had to wait longer for my product then expected it forced me to go a different cosplay at the convention i bought this cosplay for. Also the cat tail was cheaply made not matching the picture as was the cat ears this was a sad surprise i had high expectations of this site and I'm sad to say it disappointed me.
Costume fits but there's no stretch in the dress material, so I'll have to make sure to keep my weight down.
I liked the very fast shipping. But i would prefer slower shipping because of the ridiculous price.
Great service
Awesome, I've ordered from here before and I love it
This site has a lot of what I'm looking for.
First time ordering cosplay, made it pretty easy.
It got to me very quickly and I loved the jacket very much!
I love your shop & all it´s costumes
Amazing work as always, except the custom made items were not to the specifications given. Minimal communication has been given to fix as well
Everything was great the only problems I had was that it took longer then I expected. And one of my contact lenses wasn't the right number as in my left eye is a 4.5 and my right eye is a 5.0 but they gave me both 4.5 I wont be able to see in one eye as well. But overall not a bad experience.
So far, I'm impressed you have my character! Everything was nice quality and it fit! The only thing I might've changed is adding actual cups in the bust so the fabric wouldn't sag since it's strapless but I can easily sew those in myself.
I really enjoy ezcosplay's products!
It was a smooth and easy process. And the employees there are amazing, especially Melina. She was very helpful through this and responded very quickly to emails amd assured me that everything was okay. Also thank you to everyone who made my cosplay for both orders. Everything fit amazingly and was beautifully done. And of course everything came very quickly! Thank you EzCosplay!
So far all the cosplays I've gotten have been very high quality, very impressed
The shipping cost was a bit unexpected but the service is great and they respond very fast. And remember that if you go to a convention that you order at least a month ahead. I would really recommend them!
Really hopeful. The c ou at looks great and fit well
Answer: Very trustable, just be aware that shipping can take a while, so try not to freak out if your package isn't there super quickly.
Answer: I would double-check the shipping charge, it's often $20-$30.
Answer: I'm not sure which country's sizing is used in the size chart, but I normally wear a US XL, and that was what I ordered, even though the measurements in the chart were bigger than should have fit. The dress fits like a dream, so maybe order your normal size (US). If you use the size chart, you might want to consider going up a size.
Answer: I never tried to contact customer service, but after I received my package, they reached out to me to make sure I was satisfied. I had 0 problems shopping with them, shipping, quality, size, or otherwise. Just read the shipping descriptions (they caution you that it can take a while) and the size charts (maybe go up a size), and you'll be fine.
Answer: Yes, it's normal. It just goes through as default XS. Not to worry, they will make it custom. Check out their FAQ page if you're still worried.
Answer: Pretty close. They do require the sizing in CMs and boot height. I also ordered a pair of Todoroki boots that are just slightly larger in the back, even though I used the same measurements for both.

