Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
EZcosplay has a rating of 4.6 stars from 4,015 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZcosplay most frequently mention good quality, fast delivery and custom size. EZcosplay ranks 1st among Cosplay sites.
We monitor reviews for authenticity
The time was a little long. The wig is a little messed up, but I can live with it.
Arrived on time as requested
I've gotten great stuff from here
My daughter seems very happy with the purchase.
Checkout was a little touchy but things worked out
Couldn't checkout with my card, had to use PayPal but I guess that is safer to use anyway
Delivery of packaging was great
First time order
5 Stars
Easy shopping and im so happy you offer extended sizes, most cosplay sites stop at a womens XL so thank you :) I wish it was a little bit less expensive for the actual quality, but I would definitely order from here again
Uwu
I just bought my first outfit, but so far the reviews and the outfits look great!
Super easy and lovely experience! It was nice to be able to put custom measurements and get a well crafted item that fits me. There are some minimal things I have to adjust, such as stockings that are a little wide at the top and some detailing on my outfit that wasn't attached/fell off in shipping. The actual time it took between the shipping confirmation and delivery was FANTASTIC! My order was delivered a whole week ahead of schedule and really only took two full business days. Would definitely order again!
It was Awful nothing was even close to fitting was way to snugg and pristine definitely not pirate like the pictures show. Picture shows button loop that are in the seam not shiny ribbons hanging over very cheap and very uncomfortable. The only thing that came close where the pants and the bottoms weren't even cuffed right. I spent $30 more on another jack sparrow costume from another site because this one took so long, that has a thick material really genuine look and has pockets. I was very disappointed with the fit and quality of your product. But I already know its not your fault I should have read the thousands of reviews that said how terrible your website was and how awful your customer service is.
Shopping is easy, but shipping fees a little expensive
Excellent selection and fair prices. It is easy to navigate the website. I would buy from EZCosplay again.
The shoe size metrics you have are misleading - ordered a show much to small and could not get a refund/replacement without paying for it. No idea if it will arrive in time.
Found the site somewhat difficult to navigate due to the huge selection. Better search parameters and filters would help.
Received too many emails from the site.
Also found the visual confirmation of the credit card very concerning, did it anyways, and had a fraud alert on my card within a week (got everything resolved with the issuer, but it took time and had to cancel my card).
Overall, I'd say the products are fine, though I found it odd that the more costly they were, the poorer the overall quality. I'd like to think I would order again, but if they ask the same credit card nonsense, I'd cancel the order next time.
I ordered a Brigitte wig from them. It came in two pieces. I emailed support and they told me it was supposed to come this way, even though the ad says it comes in 1 piece. They have not responded since I sent them a screen shot of their ad that shows its supposed to come in 1 piece, not 2.
Immediately after my purchase from this site I was contacted by a scam caller trying to get my credit card information. Might not have been related but it is likely because of the connection between the information they knew and what the scammer was saying. I would use a different site and avoid this website.
Answer: Very trustable, just be aware that shipping can take a while, so try not to freak out if your package isn't there super quickly.
Answer: I would double-check the shipping charge, it's often $20-$30.
Answer: I'm not sure which country's sizing is used in the size chart, but I normally wear a US XL, and that was what I ordered, even though the measurements in the chart were bigger than should have fit. The dress fits like a dream, so maybe order your normal size (US). If you use the size chart, you might want to consider going up a size.
Answer: I never tried to contact customer service, but after I received my package, they reached out to me to make sure I was satisfied. I had 0 problems shopping with them, shipping, quality, size, or otherwise. Just read the shipping descriptions (they caution you that it can take a while) and the size charts (maybe go up a size), and you'll be fine.
Answer: Yes, it's normal. It just goes through as default XS. Not to worry, they will make it custom. Check out their FAQ page if you're still worried.
Answer: Pretty close. They do require the sizing in CMs and boot height. I also ordered a pair of Todoroki boots that are just slightly larger in the back, even though I used the same measurements for both.

