EZContactsReviews 6,720

Terrible communication. Don't live up to promises.!

I ordered my contacts online on Sept 4th. I opted to have the Rx verified vs. uploading the Rx because I didn't have a scanned copy of it at the time, only a paper copy. A week later and we're still "verifying the Rx". I started an online chat with Angel and next thing you know my Rx is verified and contacts will be on their way within the next 24hrs!

My customer service rep and order person were both Extraordinary! They helped me get my order completed and shipped in a timely manner. I will continue my service here just because of Angel and Levi.

I wanted to get my prescription to them and change my shipping time! They were so helpful. Angel helped me and was amazing at their job!

The customer service was excellent!
I was in a hurry to receive contact lenses so
I went on Chat.
Super fast action and responding.
They were very helpful too.

I have ordered from EZContacts before was reordering a previous prescription and had concerns that the order would not be placed if I did not correctly upload. Mark B. Answered my concerns and confirmed my order was in process.

Daryl Grimes was very kind and helpful with looking into and fixing my problem. As a first time customer I'm satisfied with the service and will continue to come back.

Daryl Grimes provided efficient and quick customer service. Happy with service provided. Will do business with again.

EZContacts has a range of designer and unique eye wear at reasonable prices. My glasses did not fit and the exchange process was easy and straight forward. I am now waiting for the new pair.

I love ezcontacts! Customer service is helpful and I love that I can get quality glasses and lenses at an affordable price.

I am happy with the purchase, specifically with the price and quality, but it too more than 3 weeks to receive my glasses. However, my credit card was immediate charged... :(

Got the exact pair I wanted for half the price! The glasses did take a while to get shipped. Once they shipped, the package was quickly delivered. Awesome prices!

Satisfied with prescription glasses. Was wary if they would be correct ordering on-line instead of getting at Dr office

The cut of the lenses was very poor. Glasses had to be returned. They only refunded 50 percent of the price of the lenses. So basically, I had to pay 60 dollars to learn not to use this company.

I'm pleased with my new eyeglasses... My order was fairly complex, with the best transitional lenses in the lightest weight I could get, also with the best non-scratch treatment available. I was able to use a promo code that saved me quite a bit of money.

Received quick response to my question regarding the shipping status of my order. I was provided with the tracking number and anticipated delivery date.

Went to check on an order that hadn't shipped yet and the associate John MIller helped me out big time. He relayed to me it would be shipping today which is great because I leave for vacation at the end of next week. Two thumbs up!

Frames are a little smaller than I expected. But glasses fit well and are super cute. Would purchase from you again.