EZContactsReviews 6,720

My frames were delivered with manufacturing flaws. I have sent them back for replacement. It has been 2 weeks and no contact from EZcontacts. I have spent almost $500 for the frames with prescription and feel the customer service is lacking.

I had a exchange to do and Deo was very helpful and patient. He even sent me a shipping label for my return!
Great company!

To get the blue blocker sapphire lens at this price was remarkable! And believe me I shopped around.

I love both pairs of my new glasses! This was such an easy process and the prices are wonderful. I'll definitely be referring family and friends to your website.

The only problem was it took a long time for me to receive them. It was about a month from order date to them being shipped. My prescription is simple so that is not the reason it took so long.

I was very disappointed the time it took to have my prescription lenses returned to me was too long. I was told it would take about 5 to 7 business days after my glasses were received. It took almost a month for me to receive my glasses.

My original frames were ordered and I paid for overnight shipping... two weeks later no correspondence, then I was told that my frame was not available and I needed to get the black ones. I got the black frames, and the lenses are not right. I give up.

Thank you for your assistance with helping me make the right choice when it comes to my eyeshades thank you so much can't wait to get my eyeglasses
Thank you mark

The sipping took over 20 days to arrived from when I first ordered the glasses. Once they finally arrived I tried them on and they were completely lopsided. I went to my eye glasses store and they tried to do adjustments but they started to bend back to the original shape they were when I first got them.

The second time I used ez contacts and my order was a month late. I got charged 2 day shipping even though they did not ship part of my order till after a week. Multiple customer service agents replied saying I'm not getting any money back for their poor service. Never will use them again and will tell all I can not to use them

When I ordered these glasses, the site said 5-7 days for shipping. It took over three weeks before they even shipped. The glasses were nice once they were received.

Everything was late. Everything was delayed. My sunglasses sat at their warehouse with a FedEx label attached for 2 days, making my purchase of 2 day shipping useless. Really unhappy about it all.

Ordered sunglasses. Their website said they were in stock and available. Credit card was charged and then was notified it would be 6 weeks for delivery. After 6 weeks they still did not ship and they couldn't give a firm date.

Took very long, little communication. Had to contact them in order to find out what the delay was for.

I placed an order and paid for expedited shipping based on the estimate on the website that the glasses would be processed and shipped within a certain timeframe. I needed the glasses for a trip that I was going on. The trip was a week long, and I still didn't receive the glasses until over a week after I returned. I would not have paid for the expedited shipping had I known it was going to take so long.