EZContactsReviews 6,720

I ordered a pair of eyeglasses from online only to hear the next day they are out of that style. I then inquired about another style featured online only to hear, again, they are out of that style. Update your website and service!

My purchase included frames and lenses for a very low price. Other sites were selling the same pair of frames without lenses for 3 to 4 times the price I paid. Great deal!

Great customer service
Processed order twice by mistake and agent rectified immediately
Speedy delivery with tracking

Mark was extremely helpful. I was getting very frustrated with your web site. Mark answered my questions and made the rest of process easy. Without his help I would have cancelled my order.

Great experience! I was not in a rush so it all worked out for me. Thanks so much!

Easy process, easy checkout, simple tracking and of course great glasses. I love the new glasses I got.

Placed an order 1 Nov 2018, As of 26 Nov. Still have not received Product. Sent a email asking for info on Nov 10, and got a short note on Nov 13 saying they were "waiting for product from Manufacturer". Have not heard a thing since. I check web site but it saying " order processing ". Has ordered before with great success contacts..

Ordered glasses about 2 1/2 weeks ago still have not received package no tracking available on package

Took over 3 weeks and 4 phone calls to get my glasses shipped to me and when I received them a lens is marked at the top, i am too frustrated to even call them to deal with it! Contacts are great but I will never order glasses again they sell frames they dont stock and custom service reps are rude and disrespectful.

Glasses came as shown and were the right prescription. Transitions worked as they should. Was satisfied with everything

Ordered Coach glasses for my daughter. They were 299 at LensCrafters. Paid $123 here and that included prescription lenses with anti glare. Paid like $5 extra for shipping a little faster but probably didn't need to. We got them in 4 days!

Glasses and lenses were top notch. Customer service and speed of delivery was very good. I will order again.

Everytime I order from here the shipping is extremely slow (still waiting for a pair I ordered a month ago). In the meantime, there is not communication advising of any delays. The glasses are always great and when you inquire they do get back to you - but the speed is consistently a major let down.

Placed my order on November 6, finally canceled on November 21st. Order hadn't even shipped.If you need to order contacts I recommend you go elsewhere

After 3 weeks I finally received my glasses. The are great however, if I had been advised that it would have taken so long to receive the frames, I would not have ordered. The follow up from customer service could use much improvement.

I had to call and email to follow up on my order to find out that it was delay from manufacturer then

Good excellent experience good customer service will be purchasing again very soon and will also recommend this site and service to other people

Great service, fast and efficient! The price was very reasonable, and customer service representatives were nice to deal with! Hope to do business again. Highly recommended!