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EZContactLens

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EZContactLens Reviews Summary

EZContactLens has a rating of 4.6 stars from 87 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZContactLens most frequently mention and good condition. EZContactLens ranks 17th among Contact Lenses sites.

service
5
value
5
shipping
6
quality
5

We monitor reviews for authenticity

Singapore
1 review
0 helpful votes
Follow Tane L.
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UNDERSTANDING SELLER
September 10, 2017

I bought some wrong description contact lens on the site and they were willing to exchange the unopened ones for me with credit refund.
Reaction was prompt.

Date of experience: September 9, 2017
Singapore
1 review
0 helpful votes
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Fast delivery!
September 2, 2017

I had placed my order for contact lens on 23 Aug. Received an e-receipt indicating that my order is processed and will be delivered. I emailed the customer service a couple of days later to ask for tracking of order. Seems like there is no tracking provided but he had replied after 1-2 days that it has been delivered. I received the parcel on 1 Sep!:)

Would be good if there is a delivery tracker for customers to track in case we are not home during delivery but other than that, great purchase to the doorstep!

Date of experience: September 1, 2017
Singapore
1 review
0 helpful votes
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Smooth purchase
August 29, 2017

The website was easy to use. I had no problems with ordering and delivery. I would buy contact lens from EZContactLens again.

Date of experience: August 28, 2017
Singapore
1 review
0 helpful votes
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Great!
August 14, 2017

Glad to receive the order :) Great Value! Items delivered within 2 weeks! No problems at all ordering from this site. Highly recommended

Date of experience: August 13, 2017
Singapore
1 review
0 helpful votes
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Prompt delivery. Items delivered within 2 weeks as indicated on website. Reliable seller. It is also the cheapest daily acuvue moist contact lens that i can find online. Expiry date for the contact lens is 2022.

Date of experience: August 5, 2017
Singapore
1 review
0 helpful votes
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Items received in good condition and fast delivery. Very pleased with my buy! Thank you :) and very responsive on facebook replies as well.

- Sonia Oh

Date of experience: July 25, 2017
Singapore
1 review
0 helpful votes
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Fast delivery
July 19, 2017

Items received in good condition and fast delivery. It's a pity that I'm paying $12.90 for no packaging at all... however for biomedics 55, it's not the latest version of it... but expiry dates are in 2023 so all's good.

Date of experience: July 19, 2017
Singapore
1 review
0 helpful votes
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Will re-purchase
July 17, 2017

Lens are comfortable and very affordably priced as compared to retail stores. Referred my husband to purchase from here too!

Date of experience: July 16, 2017
Singapore
1 review
0 helpful votes
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Will buy again
July 3, 2017

Fast delivery. Prices are much cheaper than in store and lenses are genuine. Hope the delivery fee can be lower.

Date of experience: July 3, 2017
Singapore
1 review
0 helpful votes
Follow Pang Y.
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Ordered on 9 Jan, received on 17 Jan! This is my 3rd purchase from them. For the last 2 purchases, it took close to 3 weeks for the orders to be delivered so I was pleasantly surprised to receive my orders so quickly this time round.

Date of experience: June 19, 2017
Singapore
1 review
0 helpful votes
Follow Tram V.
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My first time buying from this website, inevitably doubtful. However, my items arrived within a week after and were in good conditions. The only complaint is that $12.9 for packaging is a bit too pricey when there is no overall packaging, just the items tied together with mailing bill by a rubber band. Hope packaging can be better or the fees for packaging can be lower. But overall it was a good experience. Thank you and will purchase again :)

Date of experience: June 13, 2017
Singapore
1 review
0 helpful votes
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I recently bought acuvue contact lens from this website, and I was pretty disappointed that the expiry date on the contact lens was 1 year shorter than another set of contact lens i bought from another supplier 3 months ago. Reason why people rate this website as 4 or 5 stars is to obtain a 6% discount on their next purchase; I'd probably not buy from this website again, after it was literally hand delivered to my doorstep without any bag/packaging whatsoever. Given that I paid like $12 for delivery, there should be some form of packaging, no? I guess these are stock hat has to be sold quickly else it'd turn obsolete, hence the low price.

Date of experience: June 3, 2017
Singapore
1 review
0 helpful votes
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Ordered 2 times already, items are good, deliver on time. Will come again. Would be even better with the 6% discount

Date of experience: May 31, 2017
Singapore
1 review
0 helpful votes
Follow Zi Y.
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Love how fuss-free the service is. Quality products at a fraction of retail price in Singapore. Highly recommend!

Date of experience: May 16, 2017
Singapore
1 review
0 helpful votes
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Excellent
May 13, 2017

Really easy to order and item was received in great condition! Payment is fuss-free. Going to purchase again!

Date of experience: May 12, 2017
Singapore
1 review
0 helpful votes
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Received item in good condition, value for money and easy to order with payment option by PayPal (feel more secure). Will order again in future.

Date of experience: April 26, 2017
Singapore
1 review
0 helpful votes
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Good!
April 16, 2017

I received my contacts in five days in Singapore. No problem in the quality of contacts. It was better if there were some announcement about dispatched date of my courier. Anyway it was good to have a quick reply in email when I contacted EZContactLens about the delivering date. They soon informed me the approximate date of delivery and I had no problem in receiving my contacts.

Date of experience: April 16, 2017
Singapore
1 review
0 helpful votes
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The website provides great prices for contact lenses in SG. It offers delivery and a variety of brands to choose from.

Date of experience: April 14, 2017
Singapore
1 review
0 helpful votes
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To be honest, I ordered half thinking I'll get scammed of my money and will have to get Paypal involved to revoke the payment. However, just today my lenses arrived without fanfare and drama. There was no packaging, just a piece of order info on paper and the lenses in their original boxes, unscathed.

Date of experience: April 12, 2017
Singapore
1 review
0 helpful votes
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Awesome!
March 17, 2017

Fast delivery. Website is very easy to use, not confusing. Items arrived in very good condition. No complaints at all!

Date of experience: March 17, 2017

From the business

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