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Eyeglasses.com

4.2

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Eyeglasses.com Reviews Summary

Eyeglasses.com has a rating of 4.2 stars from 2,984 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention quick delivery and several years. Eyeglasses.com ranks 5th among Eyeglasses sites.

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13,098 reviews

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alexandria c.
1 review
0 helpful votes
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Wonderful that eyeglasses.com will allow me to purchase 4 frames and return 3 at no cost! Great customer service, and great return policy!

Date of experience: February 6, 2017
Daniel M.
1 review
0 helpful votes
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Delivery was over a week later than expected
February 5, 2017

Delivery was over a week later than expected.

Date of experience: February 5, 2017
Steve V.
19 reviews
0 helpful votes
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I am very pleased with my order and I will be a repeat customer

Date of experience: February 4, 2017
April L.
1 review
0 helpful votes
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I searched everywhere for affordable lens and finally found them! Fast service too!

Date of experience: February 3, 2017
James B.
1 review
0 helpful votes
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The frames I ordered, Marchon Flexon 600 GEP, were supposed to be identical to frames I already have, but were slightly different in two ways: the GEP color was slightly less gold, more toward a silver hue; and the temples were flared slightly wider at the ears. As a result, they are not quite as attractive, nor do they fit quite as well.

Date of experience: February 1, 2017
Richard G.
1 review
0 helpful votes
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Difficult but we ended up in the right place
February 1, 2017

Difficult but we ended up in the right place.

Date of experience: February 1, 2017
Miriam C.
1 review
0 helpful votes
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I have always had great experiences with eyeglasses.com, and their customer service is fantastic and well informed. On this order, they did not get my prescription quite right in one lens (my optometrist's handwriting is very hard to read, so I don't blame them at all). Everyone I've spoken with about the problem has been extremely friendly and helpful and has worked quickly to resolve it. I'm returning the glasses today to have the lens replaced, and I feel completely confident that the return will be handled as swiftly as the original order was. Really, I keep going back to eyeglasses.com because of their excellent customer service. I recommend them highly.

Date of experience: February 1, 2017
SL B.
1 review
0 helpful votes
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This is my third pair of eyeglass frames to have the lenses replaced. This one was a bit more special as the lenses had to be placed in rimless frames. Had been warned that these can be tricky due to the nature of the rimless frames. Anyway, eyeglasses look great and the fit seems to be fine. Thank you. Prices are reasonable and shipping and online ordering has been smooth in transactions. Thank you.

Date of experience: January 31, 2017
terri z.
1 review
0 helpful votes
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Great deal and great selection
February 1, 2017

Great deal and great selection. Very pleased.

Date of experience: January 31, 2017
Joan B.
1 review
0 helpful votes
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Easy web site to find glasses
January 31, 2017

Easy web site to find glasses. Loved the search bar so I could type in what I was looking for.

Date of experience: January 31, 2017
Jeremy H.
1 review
0 helpful votes
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Excellent online shopping experience!
January 31, 2017

Excellent online shopping experience! Plenty of variety of brand name eyeglasses and lenses to chose from. Thank you!

Date of experience: January 30, 2017
Ron K.
17 reviews
0 helpful votes
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Great selection and easy to order
January 29, 2017

Great selection and easy to order. The glasses fit perfectly without any adjustments needed. I will definitely order again!

Date of experience: January 29, 2017
Chezelle U.
1 review
0 helpful votes
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Stephanie has patiently answered my three phone calls with a smile in her voice. God bless her.

Date of experience: January 29, 2017
Grayson M.
1 review
0 helpful votes
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Very helpful online chats...
January 27, 2017

Very helpful online chats...although the delay between texts can be quite lengthy. I am a twice satisfied customer, both with the quality of the product and overall business transaction.

Date of experience: January 27, 2017
Nancy D.
1 review
0 helpful votes
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This is our 3rd order this year
January 27, 2017

This is our 3rd order this year. We love eyeglasses.com They are efficient and extremely professional. I am very pleased with the quality and delivery time for my order. I have nothing negative to say about Eyeglasses.com. Will I use them again? Yes

Date of experience: January 27, 2017
Kathleen R.
1 review
0 helpful votes
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The lenses were a bit smaller than I was expecting and the near vision location is a bit low. But they are OK.

Date of experience: January 26, 2017
Julie U.
19 reviews
0 helpful votes
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Easy to use website and very friendly, helpful customer service!

Date of experience: January 26, 2017
sm G.
1 review
0 helpful votes
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Good service
January 24, 2017

Good service.

Date of experience: January 24, 2017
Jessica s.
1 review
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After trying to get these glasses from THREE online retailers I finally had great luck with this company. I am so excited to finally have them, they are perfect and your customer service was really fantastic!

Date of experience: January 24, 2017
James B.
3 reviews
0 helpful votes
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Satisfied
January 24, 2017

Satisfied.

Date of experience: January 24, 2017