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Eyeglasses.com

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Eyeglasses.com Reviews Summary

Eyeglasses.com has a rating of 4.2 stars from 2,984 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention quick delivery and several years. Eyeglasses.com ranks 5th among Eyeglasses sites.

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13,098 reviews

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Martha M.
15 reviews
0 helpful votes
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My husband purchased his glasses from a local optometrist in August and broke them in March. (He stepped on them!) We had paid a lot of money for the glasses and were not very happy when we could no longer get the frames from where we bought them. I decided to look for the same frames online and found them through eyeglasses.com and the price was significantly less than the original frames! We received them in less than a week and his lenses fit perfectly! Needless to say we were very pleased and would highly recommend eyeglasses.com.

Date of experience: May 4, 2017
Carl P.
17 reviews
0 helpful votes
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Outstanding eyeglass company
May 3, 2017

Outstanding eyeglass company.

Date of experience: May 3, 2017
Oscar S.
1 review
0 helpful votes
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Easy ordering process
May 3, 2017

Easy ordering process.

Date of experience: May 3, 2017
Delphine G.
1 review
0 helpful votes
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Thank you!
May 2, 2017

Thank you! I need this so much

Date of experience: May 2, 2017
fizixmastr Z.
1 review
0 helpful votes
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I admittedly did not provide all of the info they needed initially, but they let me know and quickly let me know that they would quickly update me with a tracking number. That ws the last time I heard from them for 10+ days. Despite phone calls and emails.

Date of experience: May 1, 2017
Eileen O.
2 reviews
0 helpful votes
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They have excellent customer service
April 30, 2017

They have excellent customer service.

Date of experience: April 30, 2017
CYNTHIA G.
1 review
0 helpful votes
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Very happy with my new sun glasses
April 30, 2017

Very happy with my new sun glasses

Date of experience: April 30, 2017
Anne L.
1 review
0 helpful votes
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Very efficient website
April 29, 2017

Very efficient website

Date of experience: April 29, 2017
Sara E.
18 reviews
0 helpful votes
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I'm delighted with the service, and very, very pleased with the products. Round specs with matching sunglasses clips are not easy critters to find, and I really love the selection available, the colors, and the sunglasses clips available to fit many sizes of round lens. The only difficulty I've had, and the rapid service and easy return process make it less of a difficulty, is choosing the size of the lenses...the 42 mm in the true round were considerably bigger than the 41s in a modified round I'm wearing now, and even the 40 mm round seems a little bigger than I am used to, although it would work. However, there is always the 38 mm to try, and I plan to have a look at it before I decide definitively.

The only other "difficulty" is desperately wanting to see each color option in person and to try each one on, but I think--I think--I have narrowed the choices down somewhat. For now. Thank you, thank you, thank you very much! You have made me a very happy round-spectacles-wearing-most-of-my-life person!

Finally, the quality of frames at the price (Dolomiti brand) is remarkably good, so good, in fact, that I can afford these frames in more than one color eventually. These are probably my new favorite specs--the ones I'm wearing, currently my all-time lifetime faves, are no longer made in colors I like or that would suit me well (I've asked. I've hunted. I've scoured the internet. I own two pairs. They were more than twice as expensive as the Dolomitis, too...).

I'm fifty-four heading for fifty-five, I've worn glasses since I was seven, and I'm pretty serious about what I love and what works for me optically (significant myopia and astigmatism, and progressive bifocals now), and I am well beyond thrilled to have found Dolomiti on Eyeglasses.com. Thanks again!

Date of experience: April 29, 2017
Camillie H.
1 review
0 helpful votes
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Really easy to place and pay for my order
April 29, 2017

Really easy to place and pay for my order

Date of experience: April 29, 2017
Randolph B.
1 review
0 helpful votes
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Order form seemed to go "dead" on Google Chrome. Had to restart.

Date of experience: April 27, 2017
robert w.
1 review
0 helpful votes
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Ok
April 27, 2017

Ok

Date of experience: April 27, 2017
Brandon D.
1 review
0 helpful votes
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Straightforward and easy
April 26, 2017

Straightforward and easy.

Date of experience: April 26, 2017
Mary L.
1 review
0 helpful votes
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The customer service was fine
April 26, 2017

The customer service was fine. The frame eye size is too large for my facial structure, odd because I currently have other frames that are the same exact measurements. The color and quality of the frame are adequate but I am sending them back for a refund.

Date of experience: April 25, 2017
Gerald R.
1 review
0 helpful votes
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Took longer to ship than expected per agent conversation.

Date of experience: April 25, 2017
J V.
3 reviews
0 helpful votes
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I am happy with the product and service
April 24, 2017

I am happy with the product and service. Good quality.

Date of experience: April 24, 2017
Jenny P.
1 review
0 helpful votes
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Amazing customer service and quick delivery
April 24, 2017

Amazing customer service and quick delivery.

Date of experience: April 24, 2017
Scott G.
19 reviews
0 helpful votes
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Huge selection, easy returns/exchanges
April 23, 2017

Huge selection, easy returns/exchanges. Happy

Date of experience: April 23, 2017
Lee Q.
5 reviews
0 helpful votes
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I would like to be able to read customer reviews for each product before ordering.

Date of experience: April 22, 2017
Keith E.
20 reviews
0 helpful votes
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For what they turned out to be, I think the clip-ons are ridiculously overpriced.

Date of experience: April 22, 2017