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Eyeglasses.com

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Eyeglasses.com Reviews Summary

Eyeglasses.com has a rating of 4.2 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention quick delivery and several years. Eyeglasses.com ranks 5th among Eyeglasses sites.

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13,098 reviews

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Sid M.
2 reviews
0 helpful votes
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Ordering is an easy process at eyeglasses.com and delivery was swift. My new frames are excellently constructed of the finest materials. I'll definitely be back!

Date of experience: June 25, 2017
Andrew G.
1 review
0 helpful votes
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Easy to use website
June 25, 2017

Easy to use website.

Date of experience: June 24, 2017
Bernard W.
1 review
0 helpful votes
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Very effortless navigating online to,place this order

Date of experience: June 24, 2017
Ron W.
1 review
0 helpful votes
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It's so easy...
June 24, 2017

It's so easy...I hope I'm not disappointed. I look forward to receiving my order within 1-6 days. I'm hoping sooner, because I and attending my Grandson's wedding next week, and I'm hoping to have them by then.

I didn't receive the glasses before my Grandson's wedding, but perhaps my wish was unreasonable. They did arrive shortly after. The glasses were everything I expected and more. My only complaint is that the reading segment is so narrow. The quality of the product is great and price is fair.

Date of experience: June 23, 2017
Kacreasa W.
1 review
0 helpful votes
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No comments
June 23, 2017

No comments

Date of experience: June 23, 2017
Carla F.
1 review
0 helpful votes
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I received the wrong pair I have returned them hoping to receive the correct ones.

Date of experience: June 21, 2017
Deborah B.
1 review
0 helpful votes
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I was very pleased with my online shopping experience and product. Thank you!

Date of experience: June 20, 2017
Donald H.
1 review
0 helpful votes
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God stuff!
June 20, 2017

God stuff! Thanks!

Date of experience: June 20, 2017
Doug D.
1 review
0 helpful votes
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Love the frames, and the online service was fast and easy.

Date of experience: June 19, 2017
Lisa I.
16 reviews
0 helpful votes
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Glasses were exactly what I wanted, easy to order, prescription was correct.

Date of experience: June 17, 2017
dena m.
1 review
0 helpful votes
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Thank you!
June 16, 2017

Thank you! They are beautiful! Perfect fit!

Date of experience: June 16, 2017
Pam Z.
16 reviews
0 helpful votes
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This online store does carry a great selection or glasses. The customer service I received is not so great overall though. It's a long wait for frame to arrive from frame supplier as it's not in stock, much longer than what the rep suggested. And there's no automatic update, so you will need to chase after the reps in order to understand what's happening. If you're lucky, you will get one rep Rose who's keen to help you in instant chat. Other times, you don't get any reply in email or instant chat at all. 7 weeks past, I still haven't received my glasses, and I don't even know where the frame is

Date of experience: June 15, 2017
Paul B.
3 reviews
0 helpful votes
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Called the help desk first
June 15, 2017

Called the help desk first. Very helpful, very knowledgeable.

Date of experience: June 15, 2017
Carolyn B.
1 review
0 helpful votes
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Very easy ordering process
June 14, 2017

Very easy ordering process.

Date of experience: June 14, 2017
CFmith M.
1 review
0 helpful votes
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I am happy overall
June 14, 2017

I am happy overall.
This pair of glasses was an identical replacement of glasses previously purchased and the price was 24% higher (!) which hurt a little.

Date of experience: June 14, 2017
BRS T.
1 review
0 helpful votes
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[email protected]
June 13, 2017

*******@gmail.com

Date of experience: June 13, 2017
Thomas B.
1 review
0 helpful votes
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Thsanks
June 12, 2017

Thsanks

Date of experience: June 12, 2017
Sam S.
1 review
0 helpful votes
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Lens were incorrect
June 12, 2017

Lens were incorrect. I emailed attached prescription. It looks like it was not read.

Date of experience: June 12, 2017
Jason R.
1 review
0 helpful votes
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Great website and easy to navigate
June 12, 2017

Great website and easy to navigate.

Date of experience: June 12, 2017
Robert L.
2 reviews
0 helpful votes
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Frames do not fit comfortably...
June 9, 2017

Frames do not fit comfortably...
Have to have them adjusted properly
At an eyewear store

Date of experience: June 9, 2017