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Eyeglasses.com

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Eyeglasses.com Reviews Summary

Eyeglasses.com has a rating of 4.2 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention quick delivery and several years. Eyeglasses.com ranks 5th among Eyeglasses sites.

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13,098 reviews

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Janet F.
1 review
0 helpful votes
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It was quick, easy and satisfying
August 29, 2017

It was quick, easy and satisfying.

Date of experience: August 29, 2017
benjamin b.
1 review
0 helpful votes
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Good product and good service
August 29, 2017

Good product and good service.

Date of experience: August 29, 2017
Gail K.
1 review
0 helpful votes
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Would have like to use the virtual try on
August 29, 2017

Would have like to use the virtual try on.

Date of experience: August 29, 2017
Carlton M.
1 review
0 helpful votes
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Should my order be delivered in 1 biz day ( as paid for) and its revealed to be the quality that I'm anticipating, its probable that I'll revised this rating to 5 stars. My order eventually two additional weeks. I did get reimbursed for shipping. Eval still 4 stars.

Date of experience: August 29, 2017
Kate R.
7 reviews
0 helpful votes
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Pretty easy so far!
August 29, 2017

Pretty easy so far!

Date of experience: August 28, 2017
ROBERT E.
1 review
0 helpful votes
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Great selection of fashionable frames
August 28, 2017

Great selection of fashionable frames.

Date of experience: August 28, 2017
Steven S.
1 review
0 helpful votes
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Website did not allow me to upload my prescription

I'm in the process of having my lenses redone. No fault of eyeglasses.com.

Date of experience: August 28, 2017
kc H.
1 review
0 helpful votes
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Quick, accurate and exactly the frames I wanted!
August 27, 2017

Quick, accurate and exactly the frames I wanted!

Date of experience: August 27, 2017
James M.
5 reviews
0 helpful votes
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Prompt delivery
August 25, 2017

Prompt delivery

Date of experience: August 25, 2017
Paul N.
1 review
0 helpful votes
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Exactly as described in your web site and customer service was very helpful answering my questions. Overall excellent.

Date of experience: August 25, 2017
Suzanne F.
1 review
0 helpful votes
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Your customer service people have never heard of the "Send to Dressing Room" option that is on the page with the virtual try on picture.
Pretty confusing!.

Date of experience: August 23, 2017
Pamela C.
1 review
0 helpful votes
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More views of the glasses when searching
August 23, 2017

More views of the glasses when searching-- front as well as side-angles-- would help a lot, as would photos of all the color choices for each "model". The measurement system is very good. Ordered a pair of sunglasses; happy w/ price, if they work out, I'll be ordering more! Thank you.

Date of experience: August 23, 2017
Cassandra R.
1 review
0 helpful votes
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I have been shopping for a new pair of glasses for several weeks I have ordered and returned 2 pair due to fit being too large from another online provider. Received my glasses from eyeglasses.com and they are PERFECT. Fit great, Rx is great. They fit so well I've fallen asleep with them on, slept all night and not realized I still had them on. Received many compliments on how I look in them. Thank you for the best pair of glasses.

Date of experience: August 23, 2017
Abdoul R.
1 review
0 helpful votes
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Very satisfied!
August 23, 2017

Very satisfied!

Date of experience: August 22, 2017
Jesse P.
1 review
0 helpful votes
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Customer service was great!
August 23, 2017

Customer service was great! Very helpful with what seemed to be people that knew what they were doing. Worried about the quality of my lenses over the long term.

Date of experience: August 22, 2017
David L.
4 reviews
0 helpful votes
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Great website, easy to follow, easy to order
August 22, 2017

Great website, easy to follow, easy to order

Date of experience: August 22, 2017
Steven P.
1 review
0 helpful votes
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Took forever
August 22, 2017

Took forever

Date of experience: August 21, 2017
Mary A.
15 reviews
0 helpful votes
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Would have liked to use the "virtual try on" with this particular frame before purchasing.

Date of experience: August 21, 2017
Michele J.
1 review
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The glasses came quickly, the ordering process was easy and clear and it was great price for the frames.

Date of experience: August 21, 2017
Fred D.
1 review
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The chat was not good
August 21, 2017

The chat was not good. I wanted to add additional services, but I did not get help.

Date of experience: August 21, 2017