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Eyeglasses.com Reviews Summary
Eyeglasses.com has a rating of 4.2 stars from 2,982 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention quick delivery and several years. Eyeglasses.com ranks 5th among Eyeglasses sites.
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I appreciate my new glasses.
Everything was great!
There was a delay in receiving my order with no advise from the company. However, once I sent an e-mail regarding the status of my order, I received an immediate response. The product was shipped the next day.
Na
Its easy and reliable!
Generally satisfactory although your website sometimes "froze" and I had to clear my search and start over.
I was pleased with the fit and quality of the frame. Unfortunately the prescription lenses were useless for me and I returned the glasses.
Very easy & straightforward shopping experience!
You should have Clip-ons available for the frames.
Great glasses for a great price!
Apparantly you dont have to call my mother Irene unless you need more verification of her credit card. Her name is Irene Galas and her phone number is *******626. Excellent reviews and comments. I really appreciate finding this site after my nightmare of an experience with ezcontacts.com.
Response to my inquiry re. Availability was prompt and much appreciated.
Handling before shipping was 6 days and Landmark Global didn't update tracking info for 12 days which caused some concerns. Delivery took longer than expected.
Communication with Customer Support was easy via email but it could be faster if the free Contact phone number could work from Canada too.
The Lightec frame I've received was as advertised and worth waiting.
Thank you very much.
The sunglasses are just what I was looking for. At this moment they are at the optometrist office having my eye prescription inserted. Yes, I would recommend these sunglasses to others. My son had a pair just like these.
Ordered glasses on 07-21-2018
Received glasses on 08-22-2018
Never again!
First 2 pairs were cancelled because they were unavailable causing me to lose a $50 coupon. They said they could deduct $40 but charged full price.
Quick and easy
Clear, easy to follow instructions
I placed an order with Eyeglasses.com in March 2018 for a pair of Savile Row, Orford 18Kt, Skull Temples frames. Since then, I have been given the run around and have heard almost every story there is. It's now the middle of August 2018 and I was told the frames were shipping to me last Monday. I called their Customer Service and the guy I talked to had no idea where my order is. I could have ordered the frames from a seller in England and had them months ago. I am NOT pleased with Eyeglasses.com and IF I ever do get my frames, I will NEVER order from them again!
Great selection of frames and great checkout experience. Fast customer service reply to my question!
Spoke to Customer Service with questions and responded professionally and answered all.
Quality of lenses were as ordered and shipment was very prompt.
Would definitely use again and highly recommend.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members