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Eyeglasses.com

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Eyeglasses.com Reviews Summary

Eyeglasses.com has a rating of 4.2 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention quick delivery and several years. Eyeglasses.com ranks 5th among Eyeglasses sites.

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13,098 reviews

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Shannon M.
1 review
0 helpful votes
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Great but no place to enter my 12% off coupon code:-(
Healthallies12

Date of experience: April 3, 2016
Helen B.
1 review
0 helpful votes
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Everything went smoothly
April 1, 2016

Everything went smoothly. Much appreciated.

Date of experience: April 1, 2016
Waleed M.
1 review
0 helpful votes
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X
April 1, 2016

X

Date of experience: March 31, 2016
Joseph C.
1 review
0 helpful votes
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Great Service but what about accepting VSP insurance. You will lose my business if you do not do accept VSP in the future.
Joseph

Date of experience: March 31, 2016
CAF B.
1 review
0 helpful votes
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Site easy to use
March 31, 2016

Site easy to use. Price was very competitive. Rating will remain five stars if product delivered in reasonable amount of time. I also hope the manufacturer's case is included.
Received product. Very satisfied with one suggestion, please do not stamp an otherwise good looking case on outside with your company name. It cheapens look.

Date of experience: March 31, 2016
Bob B.
1 review
0 helpful votes
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So far so good but I'll have to see the frames first to make a final judgement.

Date of experience: March 30, 2016
kevin j.
1 review
0 helpful votes
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If I could do it over I would have the edges polished

Date of experience: March 30, 2016
Jp s.
1 review
0 helpful votes
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Complicated
March 29, 2016

Complicated

Date of experience: March 29, 2016
Lynne S.
1 review
0 helpful votes
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I had a super nice gentleman help me from the Connecticut store last week. He was very professional and helped me figure out what I needed. I'm sending my glasses back to CT today for new lenses:)

Since the comment above I have received my glasses. I'm super happy with my glasses and will return to eyeglasses.com for my future needs. They were a delightful company to work with.

Date of experience: March 28, 2016
John S.
1 review
0 helpful votes
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Quick, easy, and convenient
March 28, 2016

Quick, easy, and convenient. I love my new glasses.

Date of experience: March 28, 2016
Kenneth B.
1 review
0 helpful votes
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!
March 27, 2016

!

Date of experience: March 27, 2016
Fumiteru U.
1 review
0 helpful votes
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Your site is great
March 26, 2016

Your site is great. That is very easy to understand how choose a frame and lenses.

Date of experience: March 26, 2016
Carol H.
2 reviews
0 helpful votes
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When the produce I originally ordered (which was back-ordered for many months and then discontinued), customer service recommended an almost identical product which worked out just as well.

Date of experience: March 25, 2016
W D.
2 reviews
0 helpful votes
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I love the lenses, I know they are complex and you guys did a great job. My complaint is that the frames suck. They are warped such that they sit crooked on my head. This distorts the lenses. Ihave tried on numerous times to bend them to correct the frame. If you lie them down opened, one side is 1/4 of an inch above the surface. I've gotten it down to1/8" inch but the frames look bent. I'm afraid to bend them more as they might break. The frames being crooked impact the effectiveness of the lenses.

Date of experience: March 25, 2016
Liz H.
1 review
0 helpful votes
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Thanks for making this so easy
March 25, 2016

Thanks for making this so easy. Will never go back to buying through my eye doctor. My total cost for the exact same eyeglasses through you was $125 less than dr. quote, which included my insurance discounts!

Date of experience: March 24, 2016
Carolyn S.
1 review
0 helpful votes
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Very professional both in the service and product delivered including the packaging.

Date of experience: March 23, 2016
Mary O.
1 review
0 helpful votes
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This pair of glasses was for my husband, and he loves them. We are both more than satisfied with our purchases so far.

Date of experience: March 23, 2016
Candice R.
1 review
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Very easy!
March 23, 2016

Very easy! The only issue was that I paid the expedited postage fee and it still took over a week to get here. But the glasses are great!

Date of experience: March 23, 2016
WraithGear O.
1 review
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Very nice, you have the style i was looking for, you had a nice array of pictures in various angles, and measurements of all parts of the glasses. You have the option to use amazon, however the amazon option did not work for what ever reason.

Date of experience: March 22, 2016
Nicholas B.
1 review
0 helpful votes
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Great, except I paid for next day delivery and through no fault of mine, the delivery address was wrong and I did not get the glasses 'next day' I got them the following day even though I paid for next day service. Wrote an email to customer service explaining this and asking for a refund of my $9.00 that I paid for Next day delivery. I never received a response.

Date of experience: March 22, 2016