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Eyeglasses.com

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Eyeglasses.com Reviews Summary

Eyeglasses.com has a rating of 4.2 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention quick delivery and several years. Eyeglasses.com ranks 5th among Eyeglasses sites.

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13,098 reviews

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Dave F.
1 review
0 helpful votes
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Your site was well designed and easy to use
July 28, 2016

Your site was well designed and easy to use.

Date of experience: July 27, 2016
Thea P.
2 reviews
0 helpful votes
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It was relatively simple and painless
July 28, 2016

It was relatively simple and painless. I've never ordered anything on line in my life, as I've never been brave enough to. Found your website on a consumer feedback website, so I'm trusting it and you, that this will work out to my satisfaction.
Impressed that the glasses were received within a week. Wasn't impressed that I was charged shipping when your website said delivery was free in USA AND Canada, with all orders over 50.00, which mine was.
Unfortunately, the glasses didn't work for me, so I had to return them and absorb another shipping fee to return them. However, I was again impressed at how quick I was refunded. Considering that I was out of pocket by about 50.00 (Cdn), and had no glasses to show for it, I wouldn't take a chance on ordering glasses on line again.

Date of experience: July 27, 2016
LeaAnn E.
1 review
0 helpful votes
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I love the glasses and they came pretty quickly. The only thing I noticed was that it seemed they were in a generic glasses case. I feel like Gwen Stefani would have a much cuter case.

Date of experience: July 27, 2016
Steve O.
2 reviews
0 helpful votes
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Very good web site
July 27, 2016

Very good web site.

Date of experience: July 27, 2016
Bruce W.
1 review
0 helpful votes
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Wish more frames had virtual try on, but otherwise great.

Date of experience: July 25, 2016
Tracy J.
2 reviews
0 helpful votes
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Happy with the purchase and I know where I can find the same type of glasses again

Date of experience: July 25, 2016
Marc H.
6 reviews
0 helpful votes
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Excellent selection
July 24, 2016

Excellent selection. Good price. Free shipping was fast. I got exactly what I wanted and what I ordered.

Date of experience: July 24, 2016
Catherine L.
1 review
0 helpful votes
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I had been looking at these frames on another website and was so happy to find them here at a great price. Website easy to navigate.

Date of experience: July 23, 2016
danell b.
1 review
0 helpful votes
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Need to be darker
July 22, 2016

Need to be darker. Will send back

Date of experience: July 22, 2016
PJB F.
1 review
0 helpful votes
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Easy to navigate website
July 22, 2016

Easy to navigate website. They had the frames I looked for on several different websites. Decided to order lenses and coatings I never tried before. Although my total combination of frames, lenses, and coatings cost about double what I have paid for in the past the quality of my new glasses is wonderful. I will purchase future prescription glasses from eyeglasses.com again.

Date of experience: July 22, 2016
John I.
24 reviews
0 helpful votes
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Great variety but prices seem high
July 22, 2016

Great variety but prices seem high

Date of experience: July 22, 2016
Tia P.
1 review
0 helpful votes
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Very easy to use
July 20, 2016

Very easy to use.

Date of experience: July 20, 2016
Michael L.
1 review
0 helpful votes
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Excellent selection and polite customer service personnel with phenomenal pricing.

Date of experience: July 20, 2016
Craig B.
1 review
0 helpful votes
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Just placed my order and am satisfied how things went. Please follow up once I receive my order.

Thanks for the follow up! I am very satisfied with my glasses

Date of experience: July 19, 2016
Christopher W.
1 review
0 helpful votes
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Just what I ordered
July 18, 2016

Just what I ordered.

Date of experience: July 18, 2016
Richard a.
2 reviews
0 helpful votes
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Slow shipping, sent correct model frames but in wrong color. Used " customer support" link to inform of error - no follow up on their part. Do not plan to purchase from seller in future.

Date of experience: July 18, 2016
Mfet D.
1 review
0 helpful votes
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Quick, easy, and convenient
July 16, 2016

Quick, easy, and convenient. And the prices are phenomenal! I went to 4 local shops and the prices were 2x-4x more. It only took 2 weeks for my glasses to arrive and I ordered several add ons for my lenses

Date of experience: July 16, 2016
William C.
1 review
0 helpful votes
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I returned the frames for a credit as they were not per the order. I am waiting to see if the credit is processed promptly and correctly.

Date of experience: July 15, 2016
Steven A.
1 review
0 helpful votes
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EZPZ
July 15, 2016

EZPZ

Date of experience: July 15, 2016
Desi R.
1 review
0 helpful votes
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Excellent
July 15, 2016

Excellent.

Date of experience: July 14, 2016