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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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I am placing this order for my wife's contact lenses through eyeconic and there are very little promotion codes to use especially when I have to pay out of pocket. I order through Contacts Direct and always have higher discount codes each time I visit the site.
I could choose the perfect fit frame and order it. The experience was smooth and we got the eyeglasses within a week
Their online trial is very efficient that saves the time to go to any shop. Plus they have a wide variety
I ordered some sunglasses and got a great deal on a great designer brand!
Third time using Eyeconic through my vision benefits provider. Each time is an absolute breeze. From linking benefits through the checkout process, couldn't ask for a more seamless process. Great selection of products as well.
Glasses ordered turned out perfect, received in a timely manner
Great selection. My glasses arrived sooner than expected.
Eyeconic was so easy to use, the website was simple to navigate and find what I needed. Connecting my insurance AND my Rx was super simple and quick. Made even better by a speedy delivery. 10/10 will use again!
It was so easy to connect my vision insurance and submit my Rx. I am thrilled with having benefits that are accessible and easy to actually use.
The process from start to finish was very easy! Attaching prescription and different allowed payment options make things very smooth.
Excellent choices and easy to find the right pair. Easy to order.
I ordered on Monday and uploaded my valid prescription, paid and paid for next day shipping. 5 days later they have not shipped.
Everything was so simple, delivery was fast and I love my glasses
Everything was so easy the hardest part was which pair to choose
Straightforward ability to order contact lenses and know how much insurance will cover
The process is fast and easy. Great selection of frames and great prices
Excellent customer service and website ordering is easy to use.
Call service was prompt, clear, and helpful. Website features make it easy to organize and navigate.
I've ordered from you guys before therefore you should have my prescription and previous order in your system so I can just re-order if nothing has changed.
I would like a button to reorder the same prescription over rather than trying to remember the numbers and type them in and then manually match to a prescription.
I don't like that I can't reorder automatically by person. There are 5 people in my family and having to view every order on the previously ordered screen is a pain. Also, we do I need to associate a prescription everytime. Once you have the prescription can it not be associated with the person? So that when I am ordering for that person, you already have the correct prescription. The whole experience is just a bit awkward. If my vision insurance works elsewhere and another place has them in stock, I usually order elsewhere.
I wish there was an option to reorder each time without having to manually select the contacts everytime. The reorder only appears for my sometimes. Also, it seems that the contacts often are on back order so I have to order from another source. I would also like to see when the benefits were used. My daughter comes up as having used her glasses benefit but she hasn't had new glasses in a while. Would like to see when that was used.
It was fine - quick and easy. Wish it was a one-click to just reorder the same ones.
I searched for the perfect lenses and was able to order my contacts too. Didn't take too. Much of my time.
Suggestion to buy the same product with more reasonable price
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members