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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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Always an easy experience from shopping to checkout. This website is great.
Not clear about where to put in the prescription and the PD distance tool did not work
I'd like more variety in frame shapes. Or, I'd like for sunglasses lenses to not change from pictured color (purple, red) to grey/brown for prescriptions. Site is very easy to navigate and filter.
Process is easy to follow. Site has all the tools needed to order glasses.
Great, I love this site for ordering contacts, it works really well.
Great quality and value, very good service and fast turn around from order to shipping
I needed contacts around the holidays when life was hectic. Placed my order and my contacts came to my door a few days later. Saved me a lot of headache
I was very happy with the last pair I bought but scratched pretty east. Hopefully this time will be even better.
Good selection and easy shopping experience overall. Virtual Tryon is super helpful.
I got my first prescription more than a year ago. This was the best glassed I have every purchased
I have used Eyeconic for many pairs of glasses. I have a very high prescription and they can do what a lot of other companies cannot in terms of making lenses.
Order was cancelled due to conflicting options, would have liked to know that up front when ordering, instead of after it was already submitted.
Have to reload multiple times to add new cards and upload prescriptions, have to try multiple browsers. Also should offer more discounts
Using my insurance benefits by shopping online for glasses is right up my alley!
I really appreciate also having a generic version of my name brand lenses. Prices have gone up on everything so that was great savings that I very much needed. Thank you!
I always appreciated the ease, however last year the prices were extraordinarily high -- especially since I purchase a VSP policy. It almost makes me wonder what the benefit is. I was pleased to be offered a generic brand this year, that brought my cost back to what I'd become accustomed to pay with insurance.
Will continue to come back due to the easiness of ordering from home with the best prices for my plan and budget.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members