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Eyeconic

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.

When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products


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Eyeconic Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.

This summary is generated by AI, based on text from customer reviews

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41,521 reviews

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Louisiana
1 review
0 helpful votes
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Benefits show incorrectly
December 31, 2025

Selected my benefits and price were wrong. Had to toggle back and forth to other family members for price to show correctly at checkout.

Date of experience: December 31, 2025
Pennsylvania
1 review
0 helpful votes
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Good value but PD tool is hard to use
December 31, 2025

Eyeconic is very easy to use until you get to measuring your PD with their built in tool. The camera seems to work, but all I ended up with was a rotating dot (3 dots) with no actual measuring. I had to use a different PD tool to get my PD.

Date of experience: December 31, 2025
Massachusetts
1 review
0 helpful votes
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Easy Peasy Lemon Squeezy
December 31, 2025

Fast easy and secure. No hassle and upfront about cost. No pressure unlike the eye dr office who tells me that there prices are better when I just got a year supply for half as much.

Date of experience: December 31, 2025
Oregon
1 review
0 helpful votes
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Excellent and easy to use
December 31, 2025

I love how easy it is to purchase on this site using my vision insurance. I also really like the new virtual try on feature, very nice!

Date of experience: December 31, 2025
New York
1 review
0 helpful votes
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Effortless.
December 31, 2025

I was able to find the brand and style for my sunglasses with ease and confidence that they will meet my expectations upon arrival.

Date of experience: December 31, 2025
South Carolina
2 reviews
1 helpful vote
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We used this to buy glasses for my daughter - the prices started out as $57.00 and by the time we were through, we were up to $136.92 - so many "add-on's" that were not advertised - even when using our insurance - what a disappointment!

Date of experience: December 31, 2025
Georgia
1 review
0 helpful votes
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Quick and easy
December 31, 2025

Easy to place orders, upload prescriptions and I like that they're integrated with my insurance so there's no need to file claims

Date of experience: December 31, 2025
Georgia
1 review
0 helpful votes
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Error while checking
December 31, 2025

Two issues I would like to call out. When I logged in to place an order, it defaults to my daughter's profile though I selected my profile. I finally figured out that there is a dropdown on the top that lets me select the right person to apply insurance benefits. Second is the main issue. I am trying to check out and entered my credit card but the place order wouldn't work. There was a "undefined" message under the checkbox labeled "Shipping and billing address are the same" and I had to unselect it and enter an address - not sure if it is for billing or shipping before it let me place an order. Someone really needs to test the check out process.

Date of experience: December 31, 2025
Massachusetts
1 review
0 helpful votes
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Pricing Information Incorrect
December 31, 2025

Somehow the pricing when I'm placing my order isn't accurate. It says I should be $29 but the total was $79. I'm not sure I understand

Date of experience: December 31, 2025
California
1 review
0 helpful votes
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Teacher Discount
December 31, 2025

Had a little trouble but was able to use my insurance to get my glasses with the 10% for educators promo code. Best to get Google promo code eyeconic for this site to get the instant code. It is the easiest way.

Date of experience: December 30, 2025
Florida
1 review
0 helpful votes
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Retail cost of Biofinity Multifocal 6-pack is $98/box on th UHC vision plan. It's over $126/box on your site, so my $200 benifit wont cover the cost because you upcharge. Unfortunately, you are the only in-network online provider VSP offers at this time, otherwise, I would shop elsewhere.

Date of experience: December 30, 2025
Texas
1 review
0 helpful votes
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Eyeconic is awesome!
December 31, 2025

Eyeconic is very easy to use and they are very helpful if you have any issues.

The online PD measuring tool makes it easy and makes it so you don't have to pay a 3rd party to do it for you.

Date of experience: December 30, 2025
Virginia
1 review
0 helpful votes
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Best experience ever
December 31, 2025

This is my second time ordering glasses, the first time was for my daughter and the second time now is for myself, its so easy and convenient for me to decide and check out.

Date of experience: December 30, 2025
Illinois
1 review
0 helpful votes
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This is my second time purchasing through Eyeconic. I was able to get into the eye doctor prior to the end of the year but could not get fitted to use my benefits. This provided a great alternative so my benefits would not go to waste.

Date of experience: December 30, 2025
North Carolina
1 review
0 helpful votes
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Fast and easy
December 30, 2025

Fast no hassle. I also had to return first time. I made a mistake and selected Single Vision instead of Progressive. Return was fast and support rep made it easy.

Date of experience: December 30, 2025
Colorado
1 review
0 helpful votes
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Super fast and good pricing
December 30, 2025

This was the easiest and fastest method for ordering contacts. They came quickly and were priced great! Have ordered from here more than once!

Date of experience: December 30, 2025
Alabama
1 review
0 helpful votes
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QUICK, EASY and QUALITY SERVICE
December 30, 2025
Updated review

This has been my BEST experience ever and ordering glasses online. The process was quick easy and upon receiving my glasses, very high-quality standards. I will definitely recommend your service services and return upon needing my next pair of eyeglasses.

Date of experience: December 30, 2025

This is my first time ever ordering my prescribed glasses...
December 9, 2025
Previous review

This is my first time ever ordering my prescribed glasses online and it was actually the easiest process. Everything worked so well and when the system timed-out it saved all of my information, so that was the biggest plus.

Date of experience: December 9, 2025
Idaho
1 review
0 helpful votes
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All the sunglasses including raybans are 3 times prices here. Even including insurance price, it is expensive than available at Costco or outside parties

Date of experience: December 28, 2025
North Carolina
1 review
0 helpful votes
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Easier than getting contacts at Eye Dr.
December 30, 2025

The thing to watch for is that your Eye Dr. office gives you an accurate Rx. This last time they left the add power off my prescription and I had to get them to correct it. Be sure to keep your old Rx and/or boxed until time to reorder.

Date of experience: December 30, 2025
Massachusetts
1 review
0 helpful votes
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Easy & convenient
December 30, 2025

The order processing is easy, since it allows you to save your RX and enter payment information easily. Like that it is linked to my insurance, and i do not need to be re-entering the information.

Date of experience: December 30, 2025