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Eyeconic

4.5

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From the business

Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.

When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products


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Eyeconic Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.

This summary is generated by AI, based on text from customer reviews

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41,242 reviews

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Ohio
1 review
0 helpful votes
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Great Deal and Quick Delivery
July 11, 2023

I can't believe the amount of money that I just saved thanks to Eyeconic taking my vision insurance AND offering PROMO codes that I can combine! Thank you Eyeconic!

Date of experience: July 11, 2023
California
1 review
0 helpful votes
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Eyewear Search
July 6, 2023

Nice and easy, a very good selection of eyewear on the website. At a very reasonable price

Date of experience: July 5, 2023
Hawaii
1 review
0 helpful votes
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Impressed with the virtual try on.
July 4, 2023
Updated review

Its more accurate than i thought. Not perfect tho. Just wish i could try on frames prior to see which one looks/fit best. My 1st rx buying experience and damn its expensive. Also looks like the markup is fairly generous at some sites. Im allowed only 1 /yr so ill be back in a year i guess.

Date of experience: July 3, 2023

Its ok..
July 12, 2023
Previous review

Its ok. Not great but not terrible

Date of experience: June 11, 2023
Tennessee
1 review
0 helpful votes
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Awesome Glasses
July 1, 2023

Great choices, great prices. Easy to use web site. They took my insurance. Easy try on with your picture.

Date of experience: July 1, 2023
Colorado
1 review
0 helpful votes
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So easy to order and they applied my insurance immediately after signing in.

Date of experience: June 26, 2023
Maryland
1 review
0 helpful votes
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Love my new eyewear!
June 26, 2023

This is my second time ordering from eyeconic and I love the ease of use and affordability of the website.

Date of experience: June 26, 2023
Florida
1 review
6 helpful votes
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This was my first time ordering from Eyeconic. I was looking at my benefits on the VSP website when I clicked on their link. I love that they connected right to my insurance. I knew what size eyeglass frames I needed. They are petite frames and harder to find, but Eyeconic had several. I chose a pair of Nine West. I uploaded my prescription, chose the standard progressive lenses, chose the gold package, and processed my payment. I didn't have my PD, but I looked through comments and read that they use the industry average. A business day later I received an email that my prescription was validated, 4 days later I received an email that my glasses had shipped, and 2 business days later (4 days if you count the weekend), I had my new glasses. I am very happy with them! I normally wear Varilux Physio progressives which provide a nice wide field of vision as opposed to these standard progressives, but I notice the difference mostly with the lower reading portion. The price for the standard is considerably lower than that of Varilux. I purchased these as a second (spare) pair, but I like the frames so much and I am so pleasantly surprised with the standard progressives, that I will be wearing them more than I expected! Overall, a really good experience! I will definitely be ordering again next year!

Date of experience: June 20, 2023
California
1 review
0 helpful votes
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Pretty good
June 17, 2023

Virtual try on could be better. Does not apply to many frames and can't scroll through frames with it up. Overall process from order to receipt was slightly longer than if I ordered from my local shop, but not by much. The whole thing was pretty easy and I am happy with my glasses.

Date of experience: June 16, 2023
Florida
1 review
0 helpful votes
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Adjusting but love the glasses
June 15, 2023

Great so far! I am a new glasses wearer but so far they are great!

Date of experience: June 15, 2023
Tennessee
1 review
0 helpful votes
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Eye opening!
June 15, 2023
Updated review

Ordering from Eyeconic is amazingly easy. Just like that youUse you insurance and a bit more to get a years worth of contacts. They even remind you when it's time to order.

Date of experience: June 15, 2023

I feel it is not right to have to pay tax on these...
June 15, 2022
Previous review

I feel it is not right to have to pay tax on these contacts. When they are ordered from a vision center or providers office no tax is charged.

Date of experience: June 15, 2022
Colorado
1 review
0 helpful votes
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Unbelievable Results!
June 14, 2023

Having never ordered glasses online, I was fearful it would be a daunting task that ultimately yielded negative results. Was I ever wrong! I love the glasses I chose and even the progressive bifocals were accurate! Thanks, Eyeconic!

Date of experience: June 14, 2023
Texas
1 review
0 helpful votes
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Eyeconic first- and last-time experience
July 11, 2023

I ordered eyeglasses from Eyeconic in May of 2022. Unlike other online retailers, I was not able to try on sample frames prior to purchase. I used the virtual try-on to determine a fit, knowing they had a satisfaction guarantee policy as they highlight to feel secure with purchases. The first pay did not fit, so when I sent back I was notified "Eyeconic has a one-return policy" which made me feel uncomfortable. I received my second pair on June 23rd. In May of 2023, the rubber lining of the earpieces came off, creating a large 1 cm gap on one of the arms. I inquired about a warranty as I was under the one-year of receipt; only to be told "Eyeconic policy is one year from the date the order is placed."
Needless to say, there are many other online eyewear providers who will be getting my business.
I recommend Smith Optics who have been extremely helpful with warranty sunglasses. They also offer prescription services and I will be using them.

Eyeconic attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 11, 2023
North Carolina
1 review
0 helpful votes
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Best service yet
June 5, 2023

Quick and Easy ordering got a good set of glasses that fit well.

Date of experience: June 5, 2023
Missouri
1 review
0 helpful votes
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Had to be adjusted but fit great!
June 3, 2023
Updated review

Would not except a cvs number for cards. Tried to use credit card and debit card but woul not except cvs numbers.

Date of experience: June 3, 2023

Would not except a cvs number for cards
June 11, 2023
Previous review

Would not except a cvs number for cards.

Date of experience: May 11, 2023
Iowa
2 reviews
0 helpful votes
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Right on
June 2, 2023

Easy enough to do even for an old guy. This was the first time I've ordered glasses online and the Eyeconic site was simple to use. A pleasure.

Date of experience: June 2, 2023
West Virginia
1 review
0 helpful votes
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Great service
May 26, 2023

All I had to do
Was type in my prescription and send a pic of it, and, even though it said that they were on back order, I still got them within a week!

Date of experience: May 26, 2023
Iowa
1 review
0 helpful votes
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Contacts
May 25, 2023

Easy to order with insurance and my health savings account.

Date of experience: May 25, 2023
California
1 review
0 helpful votes
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A pleasant new experience.
May 17, 2023
Updated review

Difficulty using virtual try ons. But otherwise ordering online proved to be easier than I thought and the glasses fit well and the progressive lenses work great.

Date of experience: May 17, 2023

Difficulty using virtual try ons
May 22, 2023
Previous review

Difficulty using virtual try ons.

Date of experience: April 22, 2023
Georgia
1 review
0 helpful votes
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Great looking glasses
May 13, 2023

Fantastic deal and great looking glasses. The discount through my insurance was absolutely fantastic so I got some sharp glasses for a good price

Date of experience: May 13, 2023
Belgium
1 review
0 helpful votes
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Pretty easy. Just wish there were more high end brands to choose from.

Date of experience: May 10, 2023