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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
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I have always had an amazing experience with eyebuy direct, the glasses are always awesome and it's always on time
You get what you pay for. I appreciate the convenience and ease however my lenses never last longer than a year.
Glasses and services made super easy. I love this website!
Great products that beat the market and have a sharp style.exactly what I needed for graduation and beyond. All my glasses and sunglasses are prescription. No issues.
Fun, modern styles at a reasonable price. Easy to use as well.
Love the variety of frames, the speed of service and the ease of ordering.
Glasses are nicely done and fit perfect. I recommend eyebuydirect to people who want quality and affordable glasses.
Having the prescription and optical distance, I have received quality products from Eyebuydirect.
Genial and sastifactory
Me encantan sus monturas. Me fascina la compañía todas mis compras son seguras y las monturas de muy buena calidad
The only place I would eye glasses online. Great review, images and specs to determine if the glasses are a good fit for me. I continue to reorder glasses because they save my prescription and I can easy reorder the same glasses or try a new style out. I only wish they would bring back more Clip-on sunglasses options. They are the best!
Our family is so happy with our glasses! FAST shopping and excellent quality, especially for the price! Will continue to be a loyal customer!
Most user friendly eyeglass site online. Also, you seem to have the styles I like. Keep on keepin' on!
I've been buying my glasses exclusively from this site for years. The prices are affordable and the styles are iconic. I always tell people where I got them when I get compliments on my frames and I always mention how the price is insanely low.
After checking on multiple websites, this was the most easy to use, able to find affordable glasses, that were STILL very durable and looked great.
Nice glasses with great price and fast shipping. Would buy from again
Love the company - great products, accurate scripts, and quick shipping!
They have beefed up there processing time. Used to take like 10 days. I had them under a week.
My experience was great after i talked to a representative and she gave me good advice
It was fine... I am not exactly happy about all the lgbtq support spam email garbage I get from eyebuydirect... but this will be my last order & then I can hopefully find a Christian eye glass source.
Easy to determine with try on. And all of the measurement available is helpful.
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.
Answer: I received two pairs very quickly but was very disappointed when i put them on only to find out the prescription was completely wrong. There are no refund or exchange directions in your website or with the packaging, so I did not know the number to call. Please get in touch with me asap about exchanging the glasses for ones with the correct lenses. Thank you very much. My name is Ellen Mazzeo Larkfield road East norport, ny Phone: 917-763-0092 I the glasses came without any paperwork and I do not have the order number that was originally used on both pairs. I bought them within this past month or so. (This is after returning a pair that I sent back for the same problem(. Please call me or email me so I can figure out how to correct this error. Or please send me your customer service phone number that I can talk to someone live. Thank you. Emazzeo

