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business logo of Eyebuydirect

Eyebuydirect

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,662
value
5,189
shipping
5,189
returns
132
quality
5,292
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244,913 reviews

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Texas
1 review
0 helpful votes
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My favorite glasses shop
June 20, 2025

I have always had an amazing experience with eyebuy direct, the glasses are always awesome and it's always on time

Date of experience: June 10, 2025
District of Columbia
1 review
0 helpful votes
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You get what you pay for. I appreciate the convenience and ease however my lenses never last longer than a year.

Date of experience: June 10, 2025
Florida
1 review
0 helpful votes
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Thank you
June 20, 2025

Glasses and services made super easy. I love this website!

Date of experience: June 10, 2025
New York
1 review
0 helpful votes
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Great products that beat the market and have a sharp style.exactly what I needed for graduation and beyond. All my glasses and sunglasses are prescription. No issues.

Date of experience: June 10, 2025
Georgia
1 review
0 helpful votes
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Great quality, great price!
June 20, 2025

Fun, modern styles at a reasonable price. Easy to use as well.

Date of experience: June 10, 2025
Colorado
1 review
0 helpful votes
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Variety meets speed
June 20, 2025

Love the variety of frames, the speed of service and the ease of ordering.

Date of experience: June 10, 2025
Arizona
1 review
0 helpful votes
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Perfect fit
June 19, 2025

Glasses are nicely done and fit perfect. I recommend eyebuydirect to people who want quality and affordable glasses.

Date of experience: May 9, 2022
South Carolina
1 review
0 helpful votes
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Quality Products
June 19, 2025

Having the prescription and optical distance, I have received quality products from Eyebuydirect.

Date of experience: June 9, 2025
Puerto Rico
1 review
0 helpful votes
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Excellent!
June 19, 2025

Genial and sastifactory

Me encantan sus monturas. Me fascina la compañía todas mis compras son seguras y las monturas de muy buena calidad

Date of experience: June 9, 2025
Georgia
1 review
0 helpful votes
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Great place to get glasses
June 19, 2025

The only place I would eye glasses online. Great review, images and specs to determine if the glasses are a good fit for me. I continue to reorder glasses because they save my prescription and I can easy reorder the same glasses or try a new style out. I only wish they would bring back more Clip-on sunglasses options. They are the best!

Date of experience: June 9, 2025
Georgia
1 review
0 helpful votes
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Excellent Value!
June 19, 2025

Our family is so happy with our glasses! FAST shopping and excellent quality, especially for the price! Will continue to be a loyal customer!

Date of experience: June 9, 2025
Florida
1 review
0 helpful votes
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Always easy breezy
June 19, 2025

Most user friendly eyeglass site online. Also, you seem to have the styles I like. Keep on keepin' on!

Date of experience: June 9, 2025
North Dakota
1 review
0 helpful votes
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Big fan of EBD
June 19, 2025

I've been buying my glasses exclusively from this site for years. The prices are affordable and the styles are iconic. I always tell people where I got them when I get compliments on my frames and I always mention how the price is insanely low.

Date of experience: June 9, 2025
California
1 review
0 helpful votes
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After checking on multiple websites, this was the most easy to use, able to find affordable glasses, that were STILL very durable and looked great.

Date of experience: January 1, 2025
Virginia
1 review
0 helpful votes
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Great!
June 19, 2025

Nice glasses with great price and fast shipping. Would buy from again

Date of experience: May 15, 2025
Georgia
1 review
0 helpful votes
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Love the company - great products, accurate scripts, and quick shipping!

Date of experience: April 2, 2025
Utah
1 review
0 helpful votes
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They have beefed up there processing time. Used to take like 10 days. I had them under a week.

Date of experience: June 9, 2025
Pennsylvania
1 review
0 helpful votes
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Sunglasses
June 19, 2025

My experience was great after i talked to a representative and she gave me good advice

Date of experience: June 9, 2025
Alabama
1 review
0 helpful votes
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Okay
June 19, 2025

It was fine... I am not exactly happy about all the lgbtq support spam email garbage I get from eyebuydirect... but this will be my last order & then I can hopefully find a Christian eye glass source.

Date of experience: June 9, 2025
Virginia
1 review
0 helpful votes
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Good
June 19, 2025

Easy to determine with try on. And all of the measurement available is helpful.

Date of experience: June 9, 2025