EyebuydirectReviews 16,054

Easy as pie. Picked what we liked, used promos, saved money and waited for our glasses which didn't take long to get here. Easy to filter to find exactly what you are looking for. I appreciate you guys so much, I am a loyal customer. Keep up the great work just making a part of life so easy. I'm thankful.

My prescription and glasses have always been spot on. Best savings and best quality products.

I've been getting glasses for me and my daughter for years. The fact that you can try them on online is extremely helpful. Also helpful that they have sizes. The glasses are great quality and much more affordable than the doctor's offices. Doctor wanted me to try a new dual prescription and I didn't like it. Eye buy was so quick and helpful, allowing me to return. I would absolutely recommend them to anyone and will continue shopping with them for the years to come!

So easy to use this website and even try on the glasses with the virtual pictures!

The lens prices used to be much more affordable. The prices are not as good now.

I have been ordering glasses from eyebuydirect for many years and they have never disappointed in glasses or service.

I've had to order a replacement for a broken pair and I wanted to change an order after placing it, and the chat agents were super helpful both times. Easy ordering and I got good solid glasses that are a great value.

Always great quality, fantastic customer service. This is probably my 10th pair from here and I recommend them to everyone!

I received bent frames, they took care of it but had to pay another $20 to two day them. The other frames are completely useless but let me keep them so that was a plus

Both pairs of glasses were perfect! I haven't shopped with anyone else since!

I'm satisfied whit my glasses and the time to receive was amazing every time I ordered is better the courtesy

Always a pleasure. Easy to purchase. Perfect fitting glasses

My previous experience was my first time buying glasses on internet. This site was highly recommended to me by two friends. I am so glad they made me aware because it was my best experience purchasing eyeglasses ever. I definitely plan on purchasing more eyeglasses from Eyebuydirect.

I've been a customer of Eye Buy Direct for four years now and had planned on being a lifetime customer. I've told tons of people in my daily life about them. Never again. I'm going to be telling several people to steer far away. I ordered glasses a month ago and had entered my shipping information wrong. Somehow the package got labeled with the wrong zip code as I got a notification from USPS that it was being shipped to a wrong zip code and that they couldn't find the address so they sent it back. I immediately reached out to Eye Buy Direct asking what happened. They denied any responsibility and blamed USPS. I was told they would reorder and donate my things but that there was one frame that was out of stock and of course the frames I wanted the most (prime reason I bought at that time was because the frame was low in stock). I told them to just reship the package and not donate it to charity. I was told that was okay and TO CHECK BACK THE FOLLOWING WEEK TO MAKE SURE IT HAD ARRIVED. Well here's where it all goes wrong. I checked back in via their chat support. They told me it would take 2 months to get my package back. HUH?!? They continued to blame USPS despite them printing and putting label on package and clearly not double checking my address. Then they said they could just reorder but that the glasses that were out of stock would take probably THREE MONTHS to come back in stock. They were very rude and would take no blame for the situation. I asked for a refund and they offered a pitiful 15% off to not cancel. What a JOKE. I've now ordered through Zenni and will never be returning to EyeBuyDirect.

I have been using Eyebuydirect for years now, and I am always happy with my choices. They will do returns/exchanges if anything is off or you don't like them, and I have only had to do that once in the years I have used them.

EBD provides a lot of glasses options, two fairly good ways to virtually try on frames, good sales, and high-quality products. Ordering is easy, and if something doesn't work out, returns/exchanges are too. I've ordered from EBD several times and always had a great experience!