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Eyebuydirect

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,669
value
5,189
shipping
5,189
returns
132
quality
5,292
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245,044 reviews

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California
1 review
0 helpful votes
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Happy to have them to make the eyeglasses for me. Easy to work with.

Date of experience: July 15, 2025
Kentucky
1 review
0 helpful votes
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Satisfied
July 25, 2025

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Date of experience: July 15, 2025
Colorado
1 review
0 helpful votes
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Ive ordered several times and like how the website saves the prescriptions

Date of experience: September 1, 2024
Nevada
1 review
0 helpful votes
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Eyeglasses for cheapie!
July 25, 2025
Updated review

Before eyebuydirect, i used to pay over $300 for glasses at the eye doctor. Now, i can get multiple of styles of good quality glasses for a low price.

Date of experience: July 14, 2025

Great product for the price
March 2, 2025
Previous review

I've bought over 5 pairs with eyebuydirect and they're all been pretty good! The only complaint i would have is the specific frame (amore heart frame) i buy, gets loose in the center and i constantly have to tighten it. But other than that no complains!

Date of experience: February 19, 2025
South Carolina
1 review
0 helpful votes
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Very reasonable prices
July 25, 2025

Every time I get a new prescription I order from Eyebuydirect.com

Date of experience: July 14, 2025
Texas
1 review
0 helpful votes
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Love this website for cute frames
July 25, 2025

I've loved all my frames from here and have bought many pairs of glasses and sunglasses and have customized each to my liking and have loved every single one and haven't had to do any returns which i LOVEEEE!

Date of experience: July 14, 2025
Delaware
1 review
0 helpful votes
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Glasses are great
July 25, 2025

Our previous glasses are great. The chromatic while not as strong as their were 5 years ago still will transition to dark when in bright light. Love them still.

Date of experience: July 14, 2025
Massachusetts
1 review
0 helpful votes
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Ok
July 25, 2025

It was ok
Has gotten more expensive over time
Better option for saving

Date of experience: July 14, 2025
Maryland
1 review
1 helpful vote
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Couldn't See
July 25, 2025

It was fun looking at all the cute frames. I bought two pairs of glasses. I was very disappointed to be driving down the road discovering I had complete double vision. I don't know if the prisms were included or if they just didn't work. I'm afraid to try again and will look for a brick and mortar eyeglass place.

Date of experience: July 14, 2025
Virginia
1 review
0 helpful votes
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Nice
July 25, 2025

Cheap easy and super affordable and they always have great deals

Date of experience: July 14, 2025
Virginia
1 review
0 helpful votes
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Eyeglasses 2025
July 24, 2025

Eyebuydirect is the easiest, best quality online ordering site for eyeglasses. This is my third time ordering & I feel confident in the process.

Date of experience: July 14, 2025
Alaska
1 review
0 helpful votes
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Smooth and easy process
July 24, 2025

I've ordered frames in the past that I didn't like the style of, and they have always made it easy to swap them out. I've bought four plus pairs before and will continue to use eyebuy in the future.

Date of experience: July 14, 2025
Rhode Island
2 reviews
0 helpful votes
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Gerald Grilli
July 24, 2025

No problems everything's been good good response from your Help team

Date of experience: July 14, 2025
Texas
1 review
0 helpful votes
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Easy peasy lemon squeezeyyyyyy. Got 2 pair for my mother in law after she was given a new prescription and she loved them. Made one pair some sunnies and she's never had a pair of prescribed sunglasses and she loved them.

Date of experience: July 14, 2025
Georgia
1 review
0 helpful votes
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Found the perfect frames - very easily.
July 24, 2025
Updated review

Found the perfect frames - very easily. Lens were easy to order. My glasses arrive quickly.

Date of experience: June 21, 2025

Second time using.
July 1, 2025
Previous review

I am using this year again because I had a great experience last year with awesome results.

Date of experience: June 21, 2025
Florida
1 review
0 helpful votes
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Disappointed with quality
July 24, 2025

Everything about the site and ordered went well. The quality of the actual glasses was disappointing. The parts weren't glued down so I could slide the side parts completely off. The lenses all had a really bad warping effect. I sadly had to return everything which is a shame because I liked how the frames looked.

Date of experience: July 14, 2025
Florida
1 review
0 helpful votes
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Good experience
July 24, 2025

Always happy with glasses at a reasonable price. 50 characters, 50 characters, 50 characters

Date of experience: July 14, 2025
Florida
2 reviews
0 helpful votes
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Very Happy
July 24, 2025

Me encanta estos lentes, el precio es sΓΊper accesible y mΓ‘s para mi que mi hija los pierde o los rompe en sus prΓ‘cticas de cheer

Date of experience: July 13, 2025
Virginia
1 review
0 helpful votes
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The only difficulty I have with purchasing glasses on line is getting the temples bent so that frames fit snugly and comfortably. I'd raise my review to 5 stars if EyeBuyDirect was affiliated with a local optometry store where I could go and have the frames adjusted by a professional so that they will stay in place on my head (even when I bend over) and feel comfortable around my ears.

Date of experience: July 13, 2025

Excellent glasses, fast delivery
July 2, 2025
Previous review

Lenses and frames seem very well made. But I need help from an optician to bend the frames so that they will fit properly and stay in place.

Date of experience: January 24, 2025
Vermont
1 review
0 helpful votes
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Great
July 23, 2025

Very responsible with orders and orders get fast
Love their glasses are very cute a strong

Date of experience: July 13, 2025