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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
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I always buy my glasses from Eye Buy Direct. Good company, reasonable prices, but I remember seeing better frames. I still like my frames but purchased a previous pair and they no longer have the same frames. My new frames are just as cool and I look good in them.
OVERALL BETTER THAN GOING TO THE STORE TO PICK OUT GLASSES, WILL DO IT AGAIN
My title says it all. The selection is great and my eyeglasses are high-quality and fit perfectly.
I was nervous and confused in putting my prescription and the customer service line made it super easy and quick.
Cute styles and great glasses. Shipping isn't too long. Will continue to use in the future
Pretty straightforward with great products and coupons. Lot of frames and lenses to pick from.
Cannot wear plastic frames as they place lenses too close to my eyes plus, I will only buy titanium. Since I have a very narrow bridge and narrow face these Nate frames were my sole option.
Lost while travelling
I was looking for a second set of glasses with darkening lenses to wear while driving and going in and outside in the summer. I found what I wanted at a good price and it was shipped promptly.
I bought these as a backup to my pair I ordered from my health care provider. These arrived sooner, were way less expensive, and are more comfortable than my original pair!
Out of many online glasses places, this is overall best for price and shipping. When shopping I wish it would tell you if it's in your cart or if bought in the past. When I review my order, it doesn't show which prescription was used. Also, I wish I could get some of my lenses lightly tinted, such as a light pink tint for my glasses that are pink frames. Many frames are similar and I wish there were more color options for a lot of frames.
I've ordered 3 pairs of prescription glasses and love all of them. Even have a pair that were $7 and even though they're lighter than my pricier ones they're still durable and scratch free.
Loved my glasses but took longer than expected to arrive. Will buy again though.
I can find just what I'm looking for on Eyebuydirect. I have stored my prescription on their site so it's very easy to shop and place an order in minutes.
EyeDirect is an innovative tool that helps maintain authentic eye contact during interviews and on-camera conversations. It enhances viewer engagement by allowing subjects to look directly into the lens while seeing the interviewer. The setup is user-friendly, making it ideal for capturing genuine, personal responses in documentary and commercial productions.
Ive ordered several times and like how the website saves the prescriptions
Before eyebuydirect, i used to pay over $300 for glasses at the eye doctor. Now, i can get multiple of styles of good quality glasses for a low price.
I've bought over 5 pairs with eyebuydirect and they're all been pretty good! The only complaint i would have is the specific frame (amore heart frame) i buy, gets loose in the center and i constantly have to tighten it. But other than that no complains!
Every time I get a new prescription I order from Eyebuydirect.com
I've loved all my frames from here and have bought many pairs of glasses and sunglasses and have customized each to my liking and have loved every single one and haven't had to do any returns which i LOVEEEE!
Our previous glasses are great. The chromatic while not as strong as their were 5 years ago still will transition to dark when in bright light. Love them still.
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.
Answer: I received two pairs very quickly but was very disappointed when i put them on only to find out the prescription was completely wrong. There are no refund or exchange directions in your website or with the packaging, so I did not know the number to call. Please get in touch with me asap about exchanging the glasses for ones with the correct lenses. Thank you very much. My name is Ellen Mazzeo Larkfield road East norport, ny Phone: 917-763-0092 I the glasses came without any paperwork and I do not have the order number that was originally used on both pairs. I bought them within this past month or so. (This is after returning a pair that I sent back for the same problem(. Please call me or email me so I can figure out how to correct this error. Or please send me your customer service phone number that I can talk to someone live. Thank you. Emazzeo

