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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
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I had a great time looking through these glasses, but i wish there was a better way for me to see what these glasses look like on me.
I looked at other online glasses websites, even Zenni but couldn't spot a frame I liked that would fit my face. OF COURSE EyeBuyDirect had the perfect frame!
Ordering was easy. They have a lot of different frames to choose from. The BOGO coupon is a little misleading because the coupon is only for the frames not for the glasses (frames + lenses). Definitely go with the WELCOME coupon.
I've been holding off on buying new glasses because money was tight and other online eyeglass shops were still too expensive. EyeBuyDirect was super affordable and the ordering process was seamless.
Compared to sites like Zenni-optical the selection is great! I'm hoping the shipping time is faster as well!
The ordering process is amazing. Prices are fantastic for such stylist looks. Can't wait to get my glasses. I'm so psyched!
Wish the amazon link would also provide amazons 2 day shipping...
Overall really user friendly website. All the needed details are listed to help you make the right decision for which glasses will fit/suit you.
I really loved ordering from eyebuydirect.com. I like the prices however this time around they're stocks were low when looking to purchase multiple pair. Their product is always well made and professionally presentable. I would have given five stars if they had a better selection this time around. Only had 7 pair to choose from this time.
THis is a great way to buy glasses especially if you don't have vision insurance. Will definitely order from this site again.
Easy to select, put together, order, pay and especially easy on the pocketbook. The entire ordering process was efficient and smooth.
To my surprise the process was very easy and straight forward. Prices were great. Just waiting now to see quality and final product.
Codes need to explained better. Might order more later, but just got the one pair now. Will see how that goes.
Im a huge fan of Eye Buy direct. I receive so many compliments on my glasses, and constantly refer people to your site. The pricing is super affordable. This allows me to change up my looks, and when I walk in a room I can provide the wow factor. Thank you!
Love the UI of this website and how the checkout process is super easy except when they have major holiday sales. Either way it still deserves a 5 star. This is my 4th time ordering.
I loved that even though I was ordering glasses online that I can still see how they look on my face! And that I can get the prescription lenses that I need!
I found very easy purchase from your website, and the glasses are so much cheaper that what I would have purchased from my doctor's office. And the styles are totally perfect!
Glasses were good
Solid frame
Easy to buy
Cheap price for quality of glasses
Cool frames
Easy when it comes to the prescription
Please add more pictures of glasses on people. It would be helpful when trying to compare glasses. Also the glasses hardcase is very useful, would be better if cloth was included too
I loved the selection, price, and ease of shopping. It took me a few days to pull the trigger on my glasses, but I'm glad to know there's a return policy just in case I have a change of heart. Would recommend to friends and family
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.
Answer: I received two pairs very quickly but was very disappointed when i put them on only to find out the prescription was completely wrong. There are no refund or exchange directions in your website or with the packaging, so I did not know the number to call. Please get in touch with me asap about exchanging the glasses for ones with the correct lenses. Thank you very much. My name is Ellen Mazzeo Larkfield road East norport, ny Phone: 917-763-0092 I the glasses came without any paperwork and I do not have the order number that was originally used on both pairs. I bought them within this past month or so. (This is after returning a pair that I sent back for the same problem(. Please call me or email me so I can figure out how to correct this error. Or please send me your customer service phone number that I can talk to someone live. Thank you. Emazzeo

