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Eyebuydirect

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,683
value
5,189
shipping
5,189
returns
132
quality
5,292
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245,174 reviews

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Massachusetts
1 review
0 helpful votes
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Easy experience
February 3, 2018

I had a great time looking through these glasses, but i wish there was a better way for me to see what these glasses look like on me.

Date of experience: February 2, 2018
Alabama
2 reviews
0 helpful votes
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Good variety
February 3, 2018

I looked at other online glasses websites, even Zenni but couldn't spot a frame I liked that would fit my face. OF COURSE EyeBuyDirect had the perfect frame!

Date of experience: February 2, 2018
California
1 review
0 helpful votes
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Easy to order
February 2, 2018

Ordering was easy. They have a lot of different frames to choose from. The BOGO coupon is a little misleading because the coupon is only for the frames not for the glasses (frames + lenses). Definitely go with the WELCOME coupon.

Date of experience: February 1, 2018
New Jersey
1 review
0 helpful votes
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Easy and Stress Free
February 2, 2018

I've been holding off on buying new glasses because money was tight and other online eyeglass shops were still too expensive. EyeBuyDirect was super affordable and the ordering process was seamless.

Date of experience: February 1, 2018
Oregon
1 review
0 helpful votes
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Good selection
February 2, 2018

Compared to sites like Zenni-optical the selection is great! I'm hoping the shipping time is faster as well!

Date of experience: February 1, 2018
Texas
1 review
0 helpful votes
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SO FAR SO GOOD
February 2, 2018

The ordering process is amazing. Prices are fantastic for such stylist looks. Can't wait to get my glasses. I'm so psyched!

Date of experience: February 1, 2018
Texas
1 review
0 helpful votes
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Easy to order
February 2, 2018

Wish the amazon link would also provide amazons 2 day shipping...

Overall really user friendly website. All the needed details are listed to help you make the right decision for which glasses will fit/suit you.

Date of experience: February 1, 2018
Missouri
1 review
0 helpful votes
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I really loved ordering from eyebuydirect.com. I like the prices however this time around they're stocks were low when looking to purchase multiple pair. Their product is always well made and professionally presentable. I would have given five stars if they had a better selection this time around. Only had 7 pair to choose from this time.

Date of experience: February 1, 2018
Illinois
2 reviews
0 helpful votes
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THis is a great way to buy glasses especially if you don't have vision insurance. Will definitely order from this site again.

Date of experience: February 1, 2018
South Carolina
1 review
0 helpful votes
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Easy Order
February 2, 2018

Easy to select, put together, order, pay and especially easy on the pocketbook. The entire ordering process was efficient and smooth.

Date of experience: February 1, 2018
New Jersey
1 review
0 helpful votes
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Nice
February 1, 2018

Easy and very helpful. Convincing. Now just have to wait for the quality of the product. Hope i am not disappointed.

Date of experience: February 1, 2018
Bahamas
1 review
0 helpful votes
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Easy to order
February 1, 2018

To my surprise the process was very easy and straight forward. Prices were great. Just waiting now to see quality and final product.

Date of experience: January 31, 2018
Indiana
1 review
0 helpful votes
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Kind of. Confusing
February 1, 2018

Codes need to explained better. Might order more later, but just got the one pair now. Will see how that goes.

Date of experience: January 31, 2018
Texas
1 review
0 helpful votes
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Im a huge fan of Eye Buy direct. I receive so many compliments on my glasses, and constantly refer people to your site. The pricing is super affordable. This allows me to change up my looks, and when I walk in a room I can provide the wow factor. Thank you!

Date of experience: January 31, 2018
Michigan
1 review
0 helpful votes
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Love the UI of this website and how the checkout process is super easy except when they have major holiday sales. Either way it still deserves a 5 star. This is my 4th time ordering.

Date of experience: January 31, 2018
Texas
1 review
0 helpful votes
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I loved that even though I was ordering glasses online that I can still see how they look on my face! And that I can get the prescription lenses that I need!

Date of experience: January 31, 2018
Texas
1 review
0 helpful votes
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Awesome experience
February 1, 2018

I found very easy purchase from your website, and the glasses are so much cheaper that what I would have purchased from my doctor's office. And the styles are totally perfect!

Date of experience: January 31, 2018
New York
2 reviews
0 helpful votes
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Good glasses
February 1, 2018

Glasses were good
Solid frame
Easy to buy
Cheap price for quality of glasses
Cool frames
Easy when it comes to the prescription

Date of experience: January 31, 2018
Maryland
1 review
0 helpful votes
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Please add more pictures of glasses on people. It would be helpful when trying to compare glasses. Also the glasses hardcase is very useful, would be better if cloth was included too

Date of experience: January 31, 2018
New York
1 review
0 helpful votes
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I loved the selection, price, and ease of shopping. It took me a few days to pull the trigger on my glasses, but I'm glad to know there's a return policy just in case I have a change of heart. Would recommend to friends and family

Date of experience: January 30, 2018