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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I was so excited to discover EyeBuyDirect, an inexpensive option to the outrageous cost of buying glasses traditionally. I got my first pair of glasses a year ago and they are great quality. I haven't had any issues with them and I love that there are so many styles to choose from. I just purchased my second pair, which are sunglasses and I can't wait to receive them. The great thing about EyeBuyDirect is that you turn any frame into sunglasses, and you are not limited to only the sunglasses frames. I recommend this company to any friend looking to buy glasses and they never disappoint!
I really liked that you can upload a picture and see how you look in the glasses. The prices are very reasonable and they have a variety of selections. Wish they had more designer frames, but overall site has a good selection.
I've been ordering glasses from here for a couple years now. And every time, I am never disappointed with what I receive! The glasses are great quality, customer service is great, delivery time is great. I honestly could not say a bad word about them! If I could change anything it would be that they will start shipping to the UK since I'll be living there soon and would love to continue purchasing with eye buy direct!
This is my third pair of glasses I've ordered from EyeBuyDirect. Great quality for the money! I always get compliments on my glasses too and gladly send people to the website.
Great selection of glasses! Didn't give 5 stars because the website could be more user friendly. This is in specific to the "compare" frames button. I was not able to pick the glasses from my list of favorites and had to switch between tabs on my browser instead to compare.
I feel that this site is extremely user-friendly and offers so many options for people who wear glasses. The fact that one pays so little for each pair makes it worth it to try new styles that I wouldn't normally be able to afford.
Easy purchase less than time than expected. Can't wait to see my new set! Not sure what to expect... will keep you posted on overall experience!
This is my third time ordering glasses from eyebuydirect and I will always use them! I've even referred several friends and family members because I love them so much!
Fingers crossed I love my glasses! They're supposed to be coming in any time soon...! Thanks a lot for the help...!
I have bought at least 5 pair of glasses from this site, and have been pleased with each and every pair. Fast shipping, great prices and so many different types of frames to choose from.
Cute prescription glasses that won't break the bank! There are constantly bogo deals and special offers to take advantage of as well!
I selected another pair of glasses like a previous one I had bought with EyeBuyDirect because I lost it and I needed an updated prescription anyways. It took me many tries to get the spin the wheel thing to work and then checkout took some figuring out.
I've ordered serveral times in the past and I always great deals. I love this website so much. My prescription comes out perfect every time!
Cute glasses that are also affordable! I've been shopping with eyebuydirect for years and they never dissapoint. Wish it was a little faster! :)
I would normally give a 5 star review. I got the era 409 three times in the pasted week. I was trying to use Pay Pal. Today I just used a credit card and had no problems.
My anxious waiting has come to an end! Just received my glasses exactly a week after i ordered them, and i'm giddy with delight! Ok first of all... i was pleasantly surprised by the cute box it came in, which slid out to reveal the glasses in the felt bag. (i was contemplating getting a glasses case, but the bag is way better for me to protect my glasses.)
They don't pinch my temples and feel so much better than the shiny plastic that cheap glass frames are usually made of. This one feels smooth and dry, and is easy to wipe clean! Definitely going to come back to eyebuydirect.com to get wire-framed glasses if i find some that i fancy. All in all, i'm sh00k with how much i liked ordering glasses online because it actually went swimmingly!
I just ordered my first pair of eyeglasses and am paying just under $17 for $6 frames, which is bonkers bc my last pair of glasses weren't as cute and cost $30. I'm anxiously awaiting them to see how they look and how good the quality is, so fingers crossed until i receive them
Good experience overall, good selection for cheap. But I signed up for subscription to get free shipping and 15% off and they didn't send me a promo code :(
Top shelf for affordable prices. My eyes are happy and my wallet is heavier after the savings. Thank you very much for the Buy One Get One coupon.
Best way to shop & buy eye/sun glasses. I've ordered 9 pair. One pair needed to be sent back in exchange from progressive to bifocal. Another pair, the frame arm broke. Both returns was FREE without hassle.
I will ALWAYS buy EYEBUYDIRECT.!;-)
Easy to use website; lots of styles to choose from; exactly the pair I wanted and couldn't find elsewhere.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Judy,
Thank you for taking time out of your busy schedule to write us and express your grievances on how our website and services do not meet up with your expectations.
To resolve your issue, please provide your contact number and the best time to reach you in order for us to walk you through the process of placing an order. You may also call us at 1-855-393-2891(US) or 1-800-734-918(for Australia) during business hours Monday - Friday, 9 AM to 10 PM EST.
Thank you and have a great day!