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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
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I've always wanted to be the girl with multiple pairs of glasses that matched my style for the day. With eyebuydirect I have become that girl!
I am floored. How was it that I spent so much money on eyeglasses in brick and mortar stores until now and still walked away slightly dissatisfied with my choices? EyeBuyDirect has a really great selection of glasses. My main difficulty was narrowing down my favorites from twenty pairs to two. Plugging in my eye prescription information was straight forward and the virtual try on feature worked really well.
I am happy with my two pair of new eye glasses. I would definitely recommend EyeBuyDirect to others.
I normally pay $200 or more out of pocket after insurance for my glasses. I was able to get 3 pair for that price. I highly recommend and will be getting more
My friend got glasses from Zenny. Way cheaper there and the ones I got fit terribly, hers are ALL amazing and were inly $25
So glad I found them! Picking affordable glasses was easy, and they're perfect :)
At first I was confused about certain components on entering my prescription, but the help info buttons took care of that.
BOGO comes only with frame and not lenses
Ordering experience went very smoothly. Customer service was helpful. The exceptions to complete satisfaction were 1. Took 9 days to receive my glasses, 2. Polycarbonate lenses as recommended by my doctor were not offered for my frames, 3. Semi-rim not available for frame.
BOGO comes only with frame and not lenses
This is second time I've purchase two pairs of prescription eyeglasses within two years. I am very satisfied with the quality along with the great price. I feel that I really don't have to take care of my eyeglasses too much because I can always purchase another and within a reasonable amount of time I'll have a pair. I mostly wear my glasses after I get home from work and on weekends because I wear contact lenses all other times.
I've been using EyeBuyDirect for about 4 years now. I've been satisfied each time.
My mom and aunt recommended EyeBuyDirect to me. I wear contacts everyday but I like to have a pair of glasses for the evenings and when I travel. I got two pairs of blue light blocking single correction frames and they are both so cute! My boyfriend hasn't stopped telling me how adorable I am for 24 hours now :) I love the online try on feature, it made me way more confident in my choices
It was pretty awesome. Cheaper than buying glasses through my optometrist and more options in my price range.
The glasses are enhancers to your everyday life. It's like I'm seeing in everything in HD. It's amazing how clear everything is! Definitely buying another pair!
Super easy! My son has a very slight prescription for when he reads a lot. I thought I would try EyeBuy Direct because it was so much less expensive then stores. They work great and look great and I saved a ton of money.
I used the online virtual to try-on different frames. When I received my frames, they were much larger and a different color than shown online. I bought two pair, the second being sunglasses. I was quite happy with the sunglasses, but the other pair I will not wear. I am satisfied with the prescription lenses being accurate.
Website is functional and ordering is a breeze. Your collection is also impressive!
Website is functional and ordering is a breeze. Your collection is also impressive!
I love that you can create custom sizing filters to search for perfect-fit frames, and the virtual try-on feature works so well!
The glasses are gorgeous and fit well. Delivery time was quite long, but these are worth the wait.
I love that you can create custom sizing filters to search for perfect-fit frames, and the virtual try-on feature works so well!
The glasses are gorgeous and fit well. Delivery time was quite long, but these are worth the wait.
Shopping for glasses at EyeBuy is a great experience all around. Want fun glasses? That fit? At a no-sweat price? The joys are unending.
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.
Answer: I received two pairs very quickly but was very disappointed when i put them on only to find out the prescription was completely wrong. There are no refund or exchange directions in your website or with the packaging, so I did not know the number to call. Please get in touch with me asap about exchanging the glasses for ones with the correct lenses. Thank you very much. My name is Ellen Mazzeo Larkfield road East norport, ny Phone: 917-763-0092 I the glasses came without any paperwork and I do not have the order number that was originally used on both pairs. I bought them within this past month or so. (This is after returning a pair that I sent back for the same problem(. Please call me or email me so I can figure out how to correct this error. Or please send me your customer service phone number that I can talk to someone live. Thank you. Emazzeo

