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Eyebuydirect

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,666
value
5,189
shipping
5,189
returns
132
quality
5,292
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244,947 reviews

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Florida
1 review
0 helpful votes
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Stylin
April 5, 2020

I've always wanted to be the girl with multiple pairs of glasses that matched my style for the day. With eyebuydirect I have become that girl!

Date of experience: March 6, 2020
New York
1 review
1 helpful vote
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I am floored. How was it that I spent so much money on eyeglasses in brick and mortar stores until now and still walked away slightly dissatisfied with my choices? EyeBuyDirect has a really great selection of glasses. My main difficulty was narrowing down my favorites from twenty pairs to two. Plugging in my eye prescription information was straight forward and the virtual try on feature worked really well.
I am happy with my two pair of new eye glasses. I would definitely recommend EyeBuyDirect to others.

Date of experience: March 6, 2020
Michigan
1 review
0 helpful votes
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Good value
April 5, 2020

I normally pay $200 or more out of pocket after insurance for my glasses. I was able to get 3 pair for that price. I highly recommend and will be getting more

Date of experience: March 6, 2020
Wisconsin
1 review
0 helpful votes
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Glasses were HUGE
April 5, 2020
Updated review

My friend got glasses from Zenny. Way cheaper there and the ones I got fit terribly, hers are ALL amazing and were inly $25

Date of experience: March 6, 2020

SO EASY!
February 19, 2020
Previous review

SO EASY! I will never buy glasses anywhere else

Date of experience: February 16, 2020
Minnesota
1 review
0 helpful votes
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Happy
April 5, 2020

The one pair sits on m nose funny but it fits. I love the other pair.

Date of experience: March 6, 2020
New Jersey
1 review
0 helpful votes
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Pleasantly surprised!
April 5, 2020

So glad I found them! Picking affordable glasses was easy, and they're perfect :)

Date of experience: March 6, 2020
Iowa
1 review
0 helpful votes
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New glasses, new me
April 5, 2020

At first I was confused about certain components on entering my prescription, but the help info buttons took care of that.

Date of experience: March 6, 2020
Maryland
1 review
0 helpful votes
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Buying glasses online
April 5, 2020
Updated review

BOGO comes only with frame and not lenses
Ordering experience went very smoothly. Customer service was helpful. The exceptions to complete satisfaction were 1. Took 9 days to receive my glasses, 2. Polycarbonate lenses as recommended by my doctor were not offered for my frames, 3. Semi-rim not available for frame.

Date of experience: March 6, 2020

BOGO comes only with frame and not lenses
March 3, 2020
Previous review

BOGO comes only with frame and not lenses

Date of experience: February 23, 2020
New York
1 review
0 helpful votes
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Great price and fast delivery
April 5, 2020

This is second time I've purchase two pairs of prescription eyeglasses within two years. I am very satisfied with the quality along with the great price. I feel that I really don't have to take care of my eyeglasses too much because I can always purchase another and within a reasonable amount of time I'll have a pair. I mostly wear my glasses after I get home from work and on weekends because I wear contact lenses all other times.

Date of experience: March 6, 2020
Germany
1 review
0 helpful votes
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Happy customer
April 5, 2020

I've been using EyeBuyDirect for about 4 years now. I've been satisfied each time.

Date of experience: March 6, 2020
Minnesota
1 review
2 helpful votes
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Easy and Cute
April 5, 2020

My mom and aunt recommended EyeBuyDirect to me. I wear contacts everyday but I like to have a pair of glasses for the evenings and when I travel. I got two pairs of blue light blocking single correction frames and they are both so cute! My boyfriend hasn't stopped telling me how adorable I am for 24 hours now :) I love the online try on feature, it made me way more confident in my choices

Date of experience: March 6, 2020
Nevada
1 review
0 helpful votes
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Great!
April 5, 2020

It was pretty awesome. Cheaper than buying glasses through my optometrist and more options in my price range.

Date of experience: March 6, 2020
Arizona
1 review
0 helpful votes
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I LOVE
April 5, 2020

The glasses are enhancers to your everyday life. It's like I'm seeing in everything in HD. It's amazing how clear everything is! Definitely buying another pair!

Date of experience: March 6, 2020
Texas
1 review
0 helpful votes
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Great glasses, great price
April 5, 2020
Updated review

Super easy! My son has a very slight prescription for when he reads a lot. I thought I would try EyeBuy Direct because it was so much less expensive then stores. They work great and look great and I saved a ton of money.

Date of experience: March 6, 2020

Super easy!
March 3, 2020
Previous review

Super easy!

Date of experience: February 18, 2020
Indiana
1 review
0 helpful votes
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Frames did not meet expectations
April 5, 2020

I used the online virtual to try-on different frames. When I received my frames, they were much larger and a different color than shown online. I bought two pair, the second being sunglasses. I was quite happy with the sunglasses, but the other pair I will not wear. I am satisfied with the prescription lenses being accurate.

Date of experience: March 6, 2020
Texas
1 review
0 helpful votes
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Would order again without hesitation!
April 5, 2020
Updated review

Website is functional and ordering is a breeze. Your collection is also impressive!

Date of experience: March 6, 2020

Website is functional and ordering is a breeze
March 3, 2020
Previous review

Website is functional and ordering is a breeze. Your collection is also impressive!

Date of experience: February 24, 2020
Pennsylvania
1 review
0 helpful votes
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Great specs, worth the wait
April 5, 2020
Updated review

I love that you can create custom sizing filters to search for perfect-fit frames, and the virtual try-on feature works so well!

The glasses are gorgeous and fit well. Delivery time was quite long, but these are worth the wait.

Date of experience: March 6, 2020

Great specs, worth the wait
April 5, 2020
Previous review

I love that you can create custom sizing filters to search for perfect-fit frames, and the virtual try-on feature works so well!

The glasses are gorgeous and fit well. Delivery time was quite long, but these are worth the wait.

Date of experience: March 6, 2020

Shopping for glasses at EyeBuy is a great experience...
February 19, 2020
Previous review

Shopping for glasses at EyeBuy is a great experience all around. Want fun glasses? That fit? At a no-sweat price? The joys are unending.

Date of experience: February 16, 2020
Massachusetts
1 review
0 helpful votes
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Glasses
April 5, 2020

Very pleased with the product. I was hesitant to buy glasses online, but would definitely do so again.

Date of experience: March 6, 2020
Minnesota
1 review
0 helpful votes
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Beautiful
April 5, 2020

Love my glasses.
Just got them so can't tell how well the lenses will last

Date of experience: March 6, 2020
California
1 review
0 helpful votes
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T's Review
April 5, 2020

Overall good experience. Easy to navigate the website and order.

Date of experience: March 6, 2020