On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The only problem I have had is the extreme south Texas heat melted my sunglasses (color tint) while they were sitting in my truck console.
Every pair of purchased have been just as good as the stuff you can buy in the store except one fifth the price. Basically what the classes should cost not the markup that the retail store gouges you with.
My glasses arrived in perfect shape and the fit is amazing! I love how simple this site's virtual try on is, and the amount of options is wonderful! There's something g here for everyone!
Generous, precise, cordial and professional. Thanks! U rock
Convenient for me because of the prices! Glasses shouldn't be expensive so I'm happy I can get some for reasonable prices.
Easy to use. Saves info from previous orders. Very secure. Fast shipping. Great quality.
Hnhgevervrefvervrevreververververververvreververververver
A lot of frames to choose. Easy to make an order. Good offers, fast and safe delivery
Good customer service whenever our glasses don't work out. The glasses ship quickly, and are high quality.
Deceptive website, your website implied that the glasses that I ordered were two day delivery. I was taking a trip and required the glasses to be expedited. They were not.
The overall glasses are ok. The medium and far range seems pretty good and with that said the reading part is terrible and unfortunately that is the part I need the most in progressive glasses.
Easy to use web site, prices great, great selection, love it
I found EyeBuyDirect many years ago. Haven't gotten glasses anywhere else since.
The Try on feature has gotten much better over time it's easy fast and dynamic
Awesome customer service and cheap prices. Would recommend to anyone
We ordered a pair of glasses, were very happy with the service. Super efficient would reccomend highly.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members