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Eyebuydirect

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,667
value
5,189
shipping
5,189
returns
132
quality
5,292
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244,954 reviews

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Michigan
1 review
0 helpful votes
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Fast and conventient
March 14, 2025

It was my first experience with Eyebuydirect. I was pleasantly surprised and am processing my second order now.

Date of experience: November 7, 2024
California
1 review
0 helpful votes
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Imprinted numbers on lens
March 13, 2025

All glasses have been great except for one pair had a plus sign and 3 numbers imprinted in the lens.

Date of experience: January 1, 2023
Massachusetts
1 review
0 helpful votes
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Good service. Good prices
March 13, 2025

I have purchased many pairs over the last two years, including brand name. No one beats their prices, service and speed

Date of experience: March 3, 2025
Illinois
1 review
0 helpful votes
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Fast,easy and reasonably priced
March 13, 2025

I was impressed by the "try on" feature. The glasses arrived quickly and are good quality for the price. The styles were on trend.

Date of experience: December 23, 2021
Florida
1 review
0 helpful votes
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Love you all!
March 13, 2025

Had a pair of glasses I bought from you for years! Thank you! I will keep coming back.

Date of experience: March 3, 2025
Utah
1 review
0 helpful votes
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It was difficult to match new selections with previous prescriptions. Much better now. Current rating would be five stars. Four stars based on historical experience over many years.

Date of experience: March 3, 2025
Virginia
1 review
0 helpful votes
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I love buying multiple pairs!
March 13, 2025

I love that these glasses are affordable and they have great BOGO deals. Having multiple glasses wearers we have spent hundreds on glasses feom the eye doctor that have gotten lost or broken within weeks. I now purchase multiple pairs from eyebuydirect so I have multiple options on hand. More fashion options and less stress!

Date of experience: March 3, 2025
Texas
1 review
0 helpful votes
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Good vendor
March 13, 2025

Faster and good quality of any frame and lenses.
I will recomend this company for everone looking for prescription sunglasses

Date of experience: March 3, 2025
Kansas
1 review
0 helpful votes
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Love these glasses
March 13, 2025

I've gotten several pairs from here and they are some of my favorite ones, even over the expensive "name brand" ones! Great quality and so cute

Date of experience: March 3, 2025
Indiana
1 review
0 helpful votes
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NOBODY DOES IT BETTER
March 13, 2025

Always Excellent products and Excellent service! Thanks!

Date of experience: March 27, 2025
Ohio
1 review
0 helpful votes
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Love it!
March 13, 2025

So simple, easy, wonderful! I don't know why anyone would buy eyeglasses any other way!

Date of experience: March 3, 2025
Maryland
1 review
0 helpful votes
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Quick and easy
March 13, 2025

I received wonderful support from the customer service agent today. She helped me return a pair that did not work for me. I was offered 15% off a replacement too, so I ordered a different pair.

Date of experience: March 24, 2025
New York
1 review
0 helpful votes
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Good quality product
March 13, 2025

He has many styles to choose your taste Easy to choose and pay

Date of experience: March 3, 2025
Georgia
1 review
0 helpful votes
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Easy
March 13, 2025

Website is easy to browse and place order. Wide variety of options

Date of experience: March 3, 2025
Georgia
1 review
0 helpful votes
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The perfect color
March 13, 2025

The process is very easy. The app is simple to navigate. Quick delivery. The glasses fit great.

Date of experience: March 3, 2025
Arkansas
1 review
0 helpful votes
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$30 glasses lasted 4 YEARS
March 13, 2025

Back in 2019, I bought a cheap pair of glasses. Very similar to, if not the "Nomad" frames they still have available on the site. I got the basic lenses.
I wore them every. Day. For 3 years. They never broke, or sustained any serious damage.
One day, I finally stepped on them hard enough to brake off the arm and bend the frame. AND I STILL WAS ABLE TO REATTACH THE ARM AND WEAR THEM FOR A FEW MORE MONTHS!
I still have them, and started wearing contacts. Now I'm read for a new pair of glasses; so I came back to Eyebuydirect. I'm getting TWO pairs for $60. Two pairs of prescription glasses.
The prices have stayed consistent.
I recommend Eyebuydirect to everyone I meet who is buying new glasses!

Date of experience: October 3, 2019
Colorado
1 review
0 helpful votes
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Good but too many fees
March 13, 2025

Excellent glasses and frames, too many fees when buying. :)

Date of experience: September 1, 2024
California
1 review
0 helpful votes
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Beautiful frames
March 13, 2025

I ordered two pairs one I loved and the other I did not. I wish that I could have had the option to try the pair on with my camera. The set I did not like at all this option was not available. It was a more expensive pair and with this technology I think I would not have purchased this pair. As a customer I appreciate this technology.

Date of experience: February 2, 2022
California
1 review
0 helpful votes
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I'm not sure why the price is so different. I do t like how I bought the same glasses from 4 months ago, except this time the price was double. It makes me sad.

Date of experience: March 2, 2025
Alaska
1 review
0 helpful votes
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Ray Ban was not discounted
March 13, 2025

Originally, I wanted to buy Ray-Ban RX7239 Alain. But there's no sale for it and I had to change my mind and pick a different brand of glasses.

Date of experience: March 2, 2025