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Eyebuydirect Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality of its glasses, user-friendly website, and competitive pricing. Many appreciate the timely delivery and innovative features that enhance the shopping experience. However, concerns arise regarding customer service, particularly during order delays and the lack of immediate support options. Some customers have reported frustrations with prescription accuracy and issues related to shipping logistics. Overall, while the company is recognized for its stylish frames and affordability, improvements in customer support and communication could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Simple, facile, j'étais excité de recevoir mes lunettes, espérant que ça fit, je n'avais pas de grosse attente. Wow! ça fit, elle sont parfaite.
I have used this site for several eyewear purchases and have been very pleased with the quality and the price. Very fast delivery.
Always great glasses, I have ordered over the years 20 pairs at least
Challenges on site, unable to get picture to load on computer, tried two different browsers, couldn't get it to work on the computer, went to the phone. Kept going back to initial page (kicked me right out) rather than back one page, didn't accept the parameters put in when there were several, went back and put in only one and it seems to work better. Not easy to make it all work, that's for sure.
Great shopping. Very easy customer service. Love the glasses!
Impressive and quite remarkable. My prescription felt good and the products were worth the prices. Communication was superb and seamless from the beginning of the order to the receipt. I will certainly spread the news and order more beautiful designs in the near future.
Great price, great selection and easy checkout! Will definitely shop here again.
Très grand choix de lunette et avantageux avec les rabais applicables.
Service rapide et fiable et sans risque,rapide sont à l'écoute et très fiable
Merci pour le bon service.
Très satisfait,je prévois m'en commander une autre paire bientôt
Après avoir commandé une première paire de lunettes de vue chez EyeBuy et pu apprécier le produit, j'ai commandé immédiatement une deuxième paire de lunettes (un autre modèle), et je suis encore plus content de la deuxième. Chaque fois, mes lunettes sont arrivées dans un emballage soigné, en 10 à 15 jours. La qualité est belle, la monture est robuste (c'est ça que ça prend, avec moi!), les verres progressifs sont excellents (meilleurs que ce que j'ai payé trois fois le même prix dans des chaînes spécialisées) et ne m'ont causé aucune difficulté d'adapation. C'est bien simple, j'oublie complétement mes lunettes quand elles sont sur mon nez. La progressivité est surprenante: c'est net à 95 % de loin (ce qui est suffisant, puisque le but était de corriger ma vision entre 20 mètres et 20 cm) et extrêmement net de près. Je suis ravi.du produit, de même que du service d'EyeBuyDirect.
These are my second buy from Eyebuydirect. I'm pleased with both the frames and lenses.
I will stay with this company.
Its quite easy once you get the hang of it
Fabulous! Fast delivery and very happy with my sunglasses.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members