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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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My horn did not work anymore and the airbag light was lit on the dashboard. After looking for the cause I saw that I had to change the clock spring. Watched a video on YouTube and replaced it myself (and I am a total mechanic rookie). It worked like a charm and fixed all my issues!
Delivery was perfect and on time.
Ordered parts and was contacted immediately for physical address and follow up to my order.
Ordered, shipped and received as expected. No problems but nothing special.
Some holes don't line up perfectly. I managed and made them work. Looks nice.
I specifically asked the sales agent about the tire and wheel matchup. Was told they would fit. Then I get the order and the wheel is much wider than the tire. Exchanges aren't really a thing, so I had to buy another set of tires and wait for the tracking to show the first tires were delivered, even though the tracking on FedEx shows the tires were delivered. Then I get to load up, transport and unload the tires (Five 35" tires) at FedEx. All because I was given incorrect information.
My experience was normal or average compared to other online shopping.
The process for including local installation is unclear or concerning. I've had my product for 4 days now and purchased it over a week ago with no contact.
Love extreme terrain 💪 just wish they'd send me a windshield sticker.
As others posted, I had to cut/trim my headlight housing on the passenger side to fit the alignments tabs on the new lights (drive side fit fine). Also, I had to use both of the supplied pigtail connectors to connect the new head light to my connector. I tried the direct connector, but the new lights flickered. I had to put in series a other connector with the module to control the flicker. Otherwise the light are bright and much improvement over the stock lights.
My Wrangler is 2013. The rubber hood latches seemed to be getting more and more springy, causing seriously troubling hood flutter in wind. I tried some replacement rubber latches that were worse than the old ones. But the aluminum Red Rock hood latches are amazing. No drilling. Easy install. I don't know why Jeep doesn't just outfit new vehicles with these aluminum latches.
Purchased a Mishimoto oil filter housing for Jeep 3.6. Sensors that came preinstalled with new housing are junk. Set circuit codes the next day. Gotta eat the labor to take intake back off and replace them.
Everything was exactly what was advertised. Everything was delivered all the time.
None none none none none none none none none none none none none none none
I've ordered from XT numerous times and every time has been uneventful, which is good. I order parts, XT ships them, I received them.
Used the accessorie tail gate mount to install my rotopax gas cans. Super easy no drilling required.
I had a very easy and quick experience. I got my product in days
Product was delivered on time.Extreme Terrain always delivers fast and has what I want when I'm ready to buy it.
Instructions are very easy to follow. Item was very carefully prepared for delivery.
App very easy to use. Ship really fast. Next day delivery. A+++++
Well I got fast then expected,I am happy I have not put it on yet is cold out here,I mean collld.thankyou I be buy some more soon.
While the adhesive on the guards was no longer working and the surface prep wipes were dried out, I was able to to get a third party solution to get the corner guards in place.
Very pleased with my son in law's birthday gift. Speedy, accurate delivery! Thank you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Lori,
I'm sorry about the delay in getting your appointment scheduled! I left a detailed voicemail but wanted to reach out here as well. We have a special install connect team that schedules those appointments, and it looks like they tried to email for dates to schedule the appointment. Besides the email, they can be reached by phone to schedule the appointments. To schedule by phone, the Local Shop Installation Phone Number is: (866)262-5899.
Again, I apologize for any inconvenience this may have caused you, and issued a voucher for your next order that can be used online or over the phone. If there is anything else we may assist you with please feel free to reach out to me directly at ext 1320.
Thanks,
Desiree