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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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I have placed a few orders with Extreme Terrain and delivery has been prompt and accurate.
Easy to order. Came fast. Easily installed. Looks great!
As easy as advertised. Totally bulletproof. The only thing now is I want to do a 3" lift to balance it out.
Product was as described easy install, very throaty sound, I would recommend.
I almost always find what I'm looking for, or a better option than what I originally had in mind in extremeterrain.com
We buy nearly all our Jeep accessories from Extreme Terrain. They have experts on standby when we have questions. They give great advice, the products perform as advertised, and deliveries arrive quickly. We have purchased everything from small items like grab bars to large items like soft top and wheels.
I used the YouTube video to put it together because I'm a visual person. Everything went well except the last four screws I find to be too short. Not sure if it me or what but they fall right out. But I love my sun top.
Fast and easy going through the steps to purchase what I was looking for
Website is easy to use the parts were correct and shipping was exceptionally quick
The shopping cart did not work with Safari on the Mac. I had to switch browsers in order to place my order.
The mobile app was easy to use. Quick delivery, everything arrived as ordered.
Very easy to order have been wanting these for awhile. I hope I like them which I'm sure I will this product has very good reviews.
Order Rugged Ridge Door Sill Guards 4-20. They shipped 4-20 and just received them today4-22. Very pleased.
Great way to shop and prices. The package arrived earlier than expected.
I purchased a set of Axial LED headlights from ExtremeTerrain three and a half months ago and the bolts on the headlight units already rusted and fell out. Barely drove the Jeep during this time. Contacted ExtremeTerrain and they said sorry you should've purchased the extended warranty. They also could not find the contact info for this manufacturer. They also suggested looking for bolts at HomeDepot :/ ExtremeTerrain does not stand behind the products they sell. They issued me $15 in store credits that expire in a month. Mind you, I just dropped $1400 with them on new tires and wheels. They don't care. Buyer beware.
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257
Very pleased with the the service. I ordered the running boards yesterday and they were setting on my front porch this afternoon. Went out to the garage and put them on my Jeep. Very easy to do.
Still waiting for my order said yea t would be Wednesday but no order or update
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257