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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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51,055 reviews

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Texas
1 review
0 helpful votes
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My covers
December 12, 2022

I haven't gotten the chance to get them put on, but I will this week.

Date of experience: December 11, 2022
Kentucky
2 reviews
0 helpful votes
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Seat for 95 YJ
December 12, 2022

Fast efficient delivery very easy to place the order.

Date of experience: December 11, 2022
Virginia
1 review
0 helpful votes
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Best Experience
December 11, 2022

Site is easy to navigate, a lot of products, fast shipping. All processed and received in a weeks time

Date of experience: December 11, 2022
New Jersey
1 review
0 helpful votes
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Everything I ordered has come on time.
December 11, 2022

He has enjoyed everything that I have bought him.looking in to buying more after Christmas for his jeep willy.

Date of experience: December 11, 2022
Virginia
1 review
0 helpful votes
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Cold air intake
December 11, 2022

Super fast delivery and excellent installation video!

Date of experience: December 11, 2022
Illinois
1 review
0 helpful votes
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Delete cover
December 11, 2022

I ordered a delete cover for the back of my jeep after the spare tire carrier broke. The cover came fast and in excellent condition.

Date of experience: December 11, 2022
Alabama
1 review
0 helpful votes
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Best Prices Fast Shipping
December 11, 2022

They have great deals on anything you can get for your Jeep!

Date of experience: December 11, 2022
Florida
1 review
0 helpful votes
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First time purchase
December 11, 2022

Professional, & good deals & product availability, will buy from ET again

Date of experience: December 11, 2022
Pennsylvania
1 review
0 helpful votes
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Extreme satisfaction
December 11, 2022

Very pleased with my order. Arrived on time. Great company.

Date of experience: December 11, 2022
South Carolina
1 review
0 helpful votes
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MY NEW JEEP
December 11, 2022

Watch Video and installation with a beautiful young lady with the cool air intake very helpful she did a great job! Wish all was like that.
Great Job!

Date of experience: December 11, 2022
New York
2 reviews
0 helpful votes
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It was fine.
December 11, 2022

On line order. Showed up as expected. No issues with anything.

Date of experience: December 10, 2022
Minnesota
3 reviews
2 helpful votes
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Great efficient process
December 10, 2022

Very easy to shop for my JL! I need to make sure what I am buying isn't made in China or Russia. Nothing worse than having Chinese shackles fail on the trail.

Date of experience: December 10, 2022
Illinois
1 review
0 helpful votes
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Excellent!
December 10, 2022

Easy to order and it was shipped right away, thank you for a job well done!

Date of experience: December 10, 2022
California
1 review
0 helpful votes
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First Time Buyer with this Supplier
December 10, 2022

Very pleased with the purchasing experience. My order arrived quickly and I received a follow up email from Extreme Terrain to make sure that I had received my order.

Date of experience: December 10, 2022
Alabama
1 review
0 helpful votes
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Christmas
December 10, 2022

Shopping was easy. Found the perfect Christmas present. Fast delivery too Thank you

Date of experience: December 10, 2022
Georgia
1 review
0 helpful votes
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Fast Shipping
December 10, 2022

Great experience! Product was as described and delivery was fast.

Date of experience: December 10, 2022
Florida
1 review
0 helpful votes
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N/A
December 10, 2022

This my first time to buy Jeep parts. This is going to be my first experience with you guys in buying jeep parts.

Date of experience: December 10, 2022
Washington
1 review
0 helpful votes
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Order
December 10, 2022

I love ordering from you you always get the order out on time FedEx is always late and dose a bad job updating its delivery

Date of experience: December 9, 2022
Ohio
1 review
0 helpful votes
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Half satisfied
January 9, 2023

Half satisfied ordered the part and got it and then one week later I see if coupon that I could've saved $10. If I would've known that I would've waited. Other than that everything was fine.

Date of experience: December 9, 2022
Arizona
1 review
0 helpful votes
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Website was great, Delivery of the part was quick. It arrived intact with everything needed to assemble.

The only thing that was not great was the installation part I paid for. For some reason I never received an email about scheduling. I called a few days after my part came in. I was asked to give three days when I can bring it. They said I would be emailed with a date. I didn't receive an email, at least I couldn't find it. Who knows it might have gone in the Spam which I get hundreds of daily. Anyways decided to cancel the install part and YouTube it.

Date of experience: December 9, 2022