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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Ordered a light switch for my 2000 wrangler it was delivered quickly and was just what it needed.
Matches my jeep exactly. Messed ours up with a kayak falling off of the top sadly, but the wife replaced the mirror with this one. Can't wait to get it on!
Came very quickly. Gave me the wider look I wanted.
Experience is easy, but the product quality is lower than expected for similar item on a different jeep website for more money for different vendor.
Quick and easy. The price was right and they had what I needed on hand.
Too many emails post purchase. Maybe take it down a notch after someone buys a single item.
Very quick delivery. This is a very good product. This is our second one. The first one we hit it and broke. Was so upset so reordered. Thanks so much
All the parts needed to do my install were available and reasonably priced. Fast shipping was also impressive. Will definitely be a customer in the future.
Ordered Four Shocks separately in the Presidents Day Sale (2 Front and 2 Rear) and got 2 shipping numbers from Fed Ex. On arrival day 3 boxes show up and (of course only 3 shocks and 3 tracking numbers). Boxes were rough and two had open ends. My wife called ET and the gal was helpful and explained should have received 4 tracking numbers and the 4th shock was a day behind and she gave my wife the tracking number. The next day the 4th shock showed up reboxed with the original box looked like it had shipped via Ukraine and was inside a new box that could easily hold 4 shocks. Pleased with the Product but not the packaging and miscommunication of how many boxes to be looking out for. They could have easily put two shocks strapped together so there would have only been two packages.
Everything I have ordered has been as seen online. Quick shipping! Satisfied customer!
Shopping has been easy so far. Was disappointed my bumper was damaged further during shipping. Extreme Terrain did make it right though.
Omg! Customer service is Top Tier, definitely love shopping here, shipping is fast and the quality products speaks for itself! Zach K. My customers service agent was awesome!
Very good communication and follow through. All items were exactly as described and did the trick. I had my Jeep repaired and back on the road in less than a week. Doing the job myself saved about $1,000 verses what the shop wanted to charge me.
Easy to order, tracking provided and fast delivery.
Soon as I got them and open them, they were everything that they look like on the picture they fit my truck perfectly! Awesome fit my Jeep perfectly
Easy to use website. Very helpful customer images and reviews. Also, very informative how to YouTube vids on the product and how to install. Very happy.
Great…………………………………………………………………………………………………………………..
It fit perfect for my 22 2door JL, the shine on the paint was exactly the same shine to my car considering I kept finding super matte grilles.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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