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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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50,973 reviews

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California
1 review
0 helpful votes
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Pinch Weld Cover
March 15, 2023

I purchased online. Looks Amazing. Great Service. I would highly recommend them to anyone looking to customize their Jeep.

Date of experience: March 14, 2023
Missouri
1 review
0 helpful votes
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Jeep Revolution
March 15, 2023

Had a good experience. Was able to find Items I needed to start building up the Jeep and at reasonable prices.

Date of experience: March 14, 2023
Nevada
1 review
0 helpful votes
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Looking good
March 14, 2023

Thank you very much. The step bars arrived when promised.

Date of experience: March 14, 2023
Florida
2 reviews
0 helpful votes
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I have a voucher to use and was never prompted to indicate such.

Date of experience: March 14, 2023
Amy D. — Extreme Terrain Rep
over a year old

I am so sorry to hear that.
If you have a credit or voucher you would like to apply-
Our customer service can assist you with that.
When you are placing an order, give us a call.
Currently after reviewing your order I can
See you still have it to use.
I hope this helps!

Amy
EXT 1257

Georgia
1 review
0 helpful votes
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Na
March 14, 2023

Great experience however FedEx was garbage.was supposed to be here 4 days ago.

Date of experience: March 14, 2023
Ohio
1 review
0 helpful votes
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Great customer service
March 14, 2023

I needed a box when taking inventory of my shipment. I texted customer service, and they quickly responded and shipped out my missing part!

Date of experience: March 14, 2023
Texas
1 review
0 helpful votes
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Nice and Easy
March 14, 2023

Very easy. Lots of great options. Good follow up with information about shipping.

Date of experience: March 14, 2023
Arizona
4 reviews
0 helpful votes
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As good as I had hoped for!
March 14, 2023

I was happy with my Rugged Ridge bumpers and the installation was pretty easy. The one thing I like about Extreme Terrain is the videos posted for a lot of the items. They are full of useful information and you can refer back to them for product comparisons. Nichole Radzierez was very helpful and gave me the info I needed to make my purchasing decision.

Date of experience: March 14, 2023
Minnesota
1 review
0 helpful votes
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Great
March 14, 2023

Great experience. Received my order in a timely manner.

Date of experience: March 14, 2023
Tennessee
2 reviews
0 helpful votes
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Roof Rack delivery
March 14, 2023

Easy shopping and patience pays off. Found the roof rack I was looking for.

Date of experience: March 14, 2023
California
1 review
0 helpful votes
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Overall easy install, everything works great. Gas mileage is better and the truck sounds more aggressive without the need for an exhaust.

Date of experience: March 14, 2023
Ohio
1 review
0 helpful votes
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Rear bumper
March 14, 2023

Easy process from ordering to receiving. Barricade rear bumper

Date of experience: March 14, 2023
Utah
2 reviews
0 helpful votes
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A+
March 14, 2023

Mike was incredibly helpful is answering all my questions. Then even provided me with a coupon code to save some dollars. Thanks, Mike!

Date of experience: March 14, 2023
Tennessee
1 review
0 helpful votes
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Great Product
March 14, 2023

Quick shipping and packaged great! Will definitely use this company again.

Date of experience: March 14, 2023
Alabama
1 review
0 helpful votes
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JK Exhaust Mount
April 12, 2023

Received exactly what I ordered but 2 weeks for delivery was excessive.

Date of experience: March 13, 2023
Pennsylvania
1 review
0 helpful votes
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Fantastic as always
March 13, 2023

I just started ordering all my parts from you. I have never had any issues and the parts are excellent quality. I will continue my business with you. Thank you

Date of experience: March 13, 2023
Ohio
1 review
0 helpful votes
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Fast shipping
March 13, 2023

Quick and easy. Just what I ordered. Can't wait to install them

Date of experience: March 13, 2023
California
1 review
0 helpful votes
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The pictures and text description of this item made easy the decision to order from this company.

Date of experience: March 13, 2023
Louisiana
1 review
0 helpful votes
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Great fit and looks Great! These Running boards were exactly what we needed for the Jeep. We truely recommend Extreme Terrain!

Date of experience: March 13, 2023
Virginia
1 review
0 helpful votes
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Great product!
March 13, 2023

Needed a way to occasionally haul things to long to get inside. These rails work great!

Date of experience: March 13, 2023