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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Everything was great. One little problem all wheel weights where on the bottom of box. All rims will need balancing again. Overall everything looks great.
Had an issue with checkout but Zack K quickly resolved the issued.
I've purchased many items from Extreme Terrain over the years and everything has shipped on time and arrived in great condition, and well packaged to protect the items. Prices are always fair.
Fedex didn't deliver package to me I had to go locate it, I probably won't order anything else from you unless you can ship it with ups or usps fedex delivery terrible here (Kamas Utah)
Ok so far first order time will tell
The whole experience was awesome. Shipping was fast. No complaints here.
I received a magazine right after buy a new 23 Wrangler. They're plenty options to choose from. Pick from many options put in the cart hit purchase button that simple
Not really disappointed with Extreme Terrain. Just there delivery service sucks. I bought a bikini soft top and have been waiting for the windshield header so I can mount the top. The header seems to have become lost so I am unsure of what is going to happen as of writing this.
I am so sorry to hear this.
I reviewed your order and I see that you have
Contacted our Customer Service for assistance.
If you have any other questions, please let us know.
Amy
EXT 257
Website was quick and easy. Entered all my vehicle information and all the product options were set.
PLEASE add Punk'n Orange to the Color options for 2023 Wranglers.
It became available as a $695 option on 2023 Wranglers.
It's so frustrating to see your products shown with Orange Jeeps, *UNTIL* I try to identify my Jeep.
Since you can't finish identifying a Jeep without selecting a Color (with Punk'n Orange not being listed as an option for 2023), you have to pick something like Red. But now, I have to look at everything in Red or, Log Out and go back to your site without identifying my Jeep type.
You Have Purple Reign listed as a color (also an option for 2023) but not Punk'n Orange. It's obvious that you already have pictures of your products in Orange, so it should be relatively little work to just add Punk'n Orange as a choice when identifying a 2023 Jeep Wrangler.
Thanks!_Daniel_
The secure gas cap cover installation video instructions direct the installer to pull the old cap unit by prying the sides (see you video) It works but only after the sheet metal of the body is slightly bent which means the new unit, the one I purchased from you doesn't fit properly. Now I have a brand new Jeep with a small dent and a cover that doesn't fit right and I am concerned what will happen when water finds its way passed the small gap between the cover and the sheet metal.
I am so sorry to hear that.
I reviewed your order and I do not see you have reached out to
Our Customer Service as of yet.
If you would like to discuss, I am happy to speak with you.
Amy
EXT 257
When the item was delivered the box was damaged and the item was scratched. If it was packaged better that would not happen.
I am really sorry to hear this.
I reviewed your order- I do not see that you have contacted us about this issue.
Please feel free to reach out to Customer Service if you need assistance.
We are happy to help.
Amy
EXT 257
The package arrived faster than expected and very carefully delivered
High quality product that was delivered promptly with no issues encountered.
Order was delivered quick. Everything came as ordered.
Installed MSD coil pack with no problems, works great
Installed Barricade replacement LED Bumper lights, good fitment, need to change wiring connectors
Alternator installation next on list!
Thank you for your feedback!
Sounds great!
Were there any issues you would like to discuss?
If so I am happy to speak with you.
Amy
EXT 257
As always, my purchase was sent to me fast and accurate.
Fast, easy and fun. Also easy ways to make payment. Quality products to choose from and good reviews to check out.
Website is easy to navigate, Fast shipping and they got all the parts you need or want in one place
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am very sorry to hear about your experience with shipping.
If you would like to discuss, I would be happy
To speak with you.
Amy
EXT 257