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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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I need to return my sunshade as it's not for the JT. I'll be in contact.
I have been delivered twice a broken and unusable product. I have to take time off to take product back to FedEx and it's starting to become a big pain
I ordered a front and rear bumper along with step sides for my 2017 Jeep wrangler the parts got here fast and are built solid and easy to install won't order parts any where else for my Jeep
Product was great came very quickly fit was perfect
My package was well protected and wrapped. I was worried it would be damaged cause a corner of the outside box was slightly crushed but it wasnt. Thank you for your magazine and stickers as well! Have a great New Year!
Was late in ordering Christmas gift for partner, you got it to me in time to go under the tree. Thanks!
My mirrors were easy to find on the site and I received them rather quickly.
Got order tried to reorder for other side can't get it done. Will be going back to NAPA
Please feel free to reach out to our customer service if you
Have any questions.
We are happy to help.
Amy
EXT 1257
At checkout I had an issue with putting in my credit card info. This was with my home PC. I had the same problem with my iPhone. I waited for a couple of hours and was able to complete the purchase at that time. That is why I only gave a 4 star rating. This is the first time I've had a problem. Other than that, keep up the great work!
This little mini storage bin set up fits like a glove, and looks like an OEM part. It offers 2 bins for keeping smaller items close at hand in the console area. Extreme Terrain came through with a great price and quick shipping. If you are looking for a little upgrade to the console of your JT, you can't go wrong.
Cant thank you enough once again for the great service and quick delivery
Excellent customer service! Fast delivery! They helped me place my order even saved me money! I can't beat that!
Ez to order, they let me know right away that my order is on back order.
Good vinyl, the application was ok the tape is stronger than the adhesive on the vinyl but with patience I was able to place the decal. After 24 hours seems to be solid adhesion time will tell. I really do like the look though.
Received exactly what I ordered. Great fit no problem.
Easy to order, quick delivery, and impressed with the follow up making sure I received it OK. More to come, I'm sure!
The ordering went great. The package showed up on time. Package items where 100 percent. The only thing that l say that was unsatisfactory, the contents for the steering stabilizer had some wrong parts. Had to run to the hardware store and get correct size nuts for the stabilizers shocks.
Good shipping and handling, my Borla Exhaust was packed with foam and neatly put in the box. Will definitely be ordering from Extreme Terrain again soon.
Easy to order! Always have what I need. Always quick and fast delivery thank you! Exceeded my expectations during the holidays
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am very sorry to hear about your experience.
I see you have spoken with our customer service.
Please let me know if you have any questions.
I would be happy to help.
Amy
EXT 1257