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ExpressPassport

3.9

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ExpressPassport Reviews Summary

ExpressPassport has a rating of 3.9 stars from 301 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ExpressPassport most frequently mention customer service and post office. ExpressPassport ranks 3rd among Passports sites.

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Halo F.
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We ordered passports for our whole family so the price was a concern. However, we price shopped around and found that Express had competitive prices and also had the best reviews. We are glad we trusted our instinct because all of our passports arrived within a week and they all came together. No shipping issues or anything. The reps did walk us through some of the documents and made sure we had everything correctly filled out so that helped us prevent any issues from arising. Much appreciated!

Date of experience: May 31, 2018
Liting B.
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Your staff are very friendly and professional!

Date of experience: May 31, 2018
Dalton W.
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Got my children's passports in time for our vacation. Good thing too because I coudn't change the flights. Thank you to the Express Passport Company for making it happen. Much apprecaited.

Date of experience: May 31, 2018
Kari B.
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Shout out to the entire company at Express!
May 31, 2018

Shout out to the entire company at Express! Y'all saved my trip. 3 passports in 4 days. I shopped around and I'm really glad I went with Express Passport. Thanks!

Date of experience: May 30, 2018
William D.
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SERIOUSLY THE BEST!
May 30, 2018

SERIOUSLY THE BEST! I had no idea you could get a passport this fast, but it's actually possible. I saw the reviews and went with the best. Glad I did. Thank you Express Passports!

Date of experience: May 30, 2018
Rita M.
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...
May 30, 2018

Date of experience: May 30, 2018
David F.
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Luckily I found this service because I was about to cancel my trip. Great service!

Date of experience: May 30, 2018
Erica T.
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The woman that helped me was very kind and thorough. It was an easy process to get my passport in 4 days, including shipping and delivery. Thank you Express passport for saving our trip!

Date of experience: May 30, 2018
Elizabeth S.
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Big shoutout to the Express team
May 29, 2018

Big shoutout to the Express team. I think I called them 12 times or more but every time they were friendly and patient. I asked every question I could think of and never once did they make me feel dumb or stupid for being so nervous. Great company if you need a rush passport.

Date of experience: May 29, 2018
DORIA M.
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AMAZING SERVICE!
May 29, 2018

AMAZING SERVICE! THEY CAME THROUGH IN A PINCH. I HAVE NO IDEA HOW THEY DO IT BUT THEY DO. GOT MY PASSPORT LAST WEEK AND I APPLIED ON THE 15TH!

Date of experience: May 29, 2018
Uli R.
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I was able to renew my Grandfathers passport for him without needing an appointment. It's hard to get an 88-year-old man to do anything he doesn't want to do. We have a cruise in July but didn't want to risk sending it out for slow processing. We paid for the slowest service and still received it within 2 weeks, maybe even sooner. It was really fast.

Date of experience: May 29, 2018
Rob T.
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Straightforward service
May 29, 2018

Straightforward service. You pay to get your passport much faster than the post office does it. Reliable, fast, and pretty easy if you read the instructions.

Date of experience: May 29, 2018
Tianka T.
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Perfect
May 26, 2018

Perfect. Fast. Friendly. Easy.

Date of experience: May 26, 2018
BG Z.
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Fantastic service
May 24, 2018

Fantastic service. Worry free.

Date of experience: May 24, 2018
Don G.
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Nothing but first class
May 23, 2018

Nothing but first class. Did everything you said in the time frame you said. EXCELLENT!

Date of experience: May 23, 2018
Ernest D.
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You guys rock!
May 22, 2018

You guys rock! Great process, great communication. Will be sending you some business.

Date of experience: May 22, 2018
James M.
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Amazing company!
May 22, 2018

Amazing company! Needed my passport in less than 6 days and got it in 5! Worth the money and glad I came to them!

Date of experience: May 22, 2018
Joanne A.
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If you're on the fence about using their service to get your passport, don't think twice. They performed and came through for me and my husband. Two passports processed in less than a week, and that's including shipping time. Great service!

Date of experience: May 18, 2018
Claudene B.
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Fast and easy
May 18, 2018

Fast and easy. I did have questions but got them resolved over the phone.

Date of experience: May 18, 2018
Amyra T.
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First off
May 18, 2018

First off- if you thnk you need a passport or visa really fast, you should contact them. I thought I needed a visa for my cruise but they looked into it for me and actually just told me I only needed a passport. I ended up getting the card bcause its cheaper but their fees were reasonable and most importantly very fast!

Date of experience: May 18, 2018